Purchased the 6mx3m Urban Pool from Trina. Communication excellent. Pool delivered within 2 weeks from ordering along with the Heat Pump, Hoover and swim jet. All recommended. We also used Trina’s sug... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The wooden pool store in my experience is the best supplier for all things pools heat pumps filters et cetera my latest purchase was two ball valves. The price was excellent. The delivery was first cl... Se mer
Did a lot of research and asked a lot of questions prior to purchase. This company, and in particular Trina gave the best and clearest advice and answers therefore gaining our trust and business. Orde... Se mer
Företaget har svarat
We purchased an exercise pool at the end of 2020 which was delivered as planned in April 2021. The product is excellent and coupled with a Thermotec Fun 8.5Kw air source heater the package seems to be... Se mer
Företagsinformation
Skrivet av företaget
Wooden Swimming Pools, heat pumps and associated pool equipment
Kontaktuppgifter
Unit 5 Radford Business Centre, Radford Crescent, CM12 0DP, Billericay, Storbritannien
- 01268206560
- enquiries@thewoodenpoolstore.co.uk
- thewoodenpoolstore.co.uk
4,6
Utmärkt
42 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Trina is fantastic
Trina is fantastic! Extremely knowledgeable and will go above and beyond to help you. The wooden pool store understand that buying a pool is a long term commitment for their customers and support every step of the way and for the years to come! I can’t thank Trina enough for all the help she has given us
5 maj 2023
Omdöme utan inbjudan
Svar från The Wooden Pool Store
Hi Amanda, Many thanks for your great feedback. We will pass it on to Trina. We hope that you enjoy using your wooden pool.
Best Wishes
The Wooden Pool Store team
Great experience
Great experience : fair price, perfect agent to answer my questions and good shipping services
24 oktober 2022
Svar från The Wooden Pool Store
Hi Zakaria, many thanks for your great review and we are happy that we were able to ship the equipment to you in France.
We hope that you enjoy using your Fastlane counter currrent system
Best Wishes
The Wooden Pool Store team
really good product supplied
really good product supplied, easily ordered by phone with fast delivery, small issue with a couple of missing parts, all sorted out quickly and without any problem. would definitely use the company again and have recommend to family and friends.
23 augusti 2022
Omdöme utan inbjudan
Svar från The Wooden Pool Store
Hi Jane
Many thanks for your great review and feedback.
Best Wishes
The Wooden Pool Store team
From a first time customer
I found the wooden Poolstore to be very professional in all aspects and would recommend them to anyone
10 augusti 2022
Omdöme utan inbjudan
Svar från The Wooden Pool Store
Dear Perry, Many thanks for your 5* review, it is much appreciated and we hope you are having great fun with your pool.
Best Wishes
The Wooden Pool Store team
Purchased the 6mx3m Urban Pool from…
Purchased the 6mx3m Urban Pool from Trina. Communication excellent. Pool delivered within 2 weeks from ordering along with the Heat Pump, Hoover and swim jet. All recommended. We also used Trina’s suggestion Jamie re installation.He and his guys gave a price. Stuck to it. Turned up on time and installed the whole pool within 3 days. Cannot recommend the whole process highly enough. From delivery we were using the pool within a fortnight. Superb service.
10 augusti 2022
Omdöme utan inbjudan
Svar från The Wooden Pool Store
Hi Helen, Many thanks for your great review and feedback.
We are delighted to hear that the purchase and installation of your Urban pool went well.
We look forward to seeing some photos of your Urban pool etc (if you havent already sent some!)
Best Wishes
The Wooden Pool Store team
Such great service from Trina and the…
Such great service from Trina and the team. So quick to respond and to give advice. We LOVE our pool. We had a builder build it for us but if you have the time it is simple to do and so worth the effort!!!
29 juli 2022
Omdöme utan inbjudan
Svar från The Wooden Pool Store
Hi Ruth, Many thanks for your great review and positive feedback. We are delighted that you LOVE your pool. We would love to see some photos of your pool etc (if you havent already sent some!)
Best Wishes
The Wooden Pool Store team
Friendly and helpful company
Friendly and helpful company who stock great wooden pools!
15 juni 2022
Omdöme utan inbjudan
Svar från The Wooden Pool Store
Dear Oliver,
Many thanks for your positive 5* review. Your feedback is much appreciated. We hope you enjoy your Urban wooden pool and heat pump etc.
Best Wishes
The Wooden Pool Store team
Helpful and friendly staff.
14 november 2021
Our Wooden heated Pool
Took a while to put together a bit tricky but we finally finished The Pool and we love it the kids think it’s great they’ve been in it all summer. We have an air source Heat pump and would recommend having one it’s so lovely and heats really well.
14 oktober 2021
Omdöme utan inbjudan
Excellent, though with minor issues.
Overall, an excellent experience with an efficient and friendly company. Pool arrived as advised with nothing missing. Only issue was the lack of clear, sometimes ambiguous, build instructions which meant that I had to contact the company a number of times. They did their best to put things right. Recommended.
12 oktober 2021
Omdöme utan inbjudan
Very helpful staff great advise
Very helpful staff great advice got heat pump for our hot tub worked straight out of the box with small adaption to the tubs plumbing should cut running cost to a third at least thanks
22 juni 2021
Items arrived in a timely manner and…first class
Items arrived in a timely manner and were as described.
17 juni 2021
Delivered the product on time.
15 juni 2021
Excellent exercise pool
We purchased an exercise pool at the end of 2020 which was delivered as planned in April 2021. The product is excellent and coupled with a Thermotec Fun 8.5Kw air source heater the package seems to be very cost effective. In the current weather the heater is only on for about 3 hours a day resulting in a pool temperature of 26ºC for a cost of around £2.50/day
7 juni 2021
Omdöme utan inbjudan
We are loving our Endless Pool Fastlane…
We are loving our Endless Pool Fastlane supplied by The Wooden Pool store. Arrived a little ahead of schedule which was great. Has great updates from sales while we waited.
1 juni 2021
Omdöme utan inbjudan
Good product
Good product, arrived on time, nice sales rep, easy to build and looks awesome!
8 maj 2021
Omdöme utan inbjudan
Svar från The Wooden Pool Store
Dear Ivan, Many thanks for your positive review, it is much appreciated. Also thank you for sending the photos of your pool during and after construction, it looks great ! We hope that the pool gives you many years of enjoyment and fun.
Best wishes
David and all of the team at The Wooden Pool Store
I was tempted to use another pool…
I was tempted to use another pool supplier, but when I spoke with the team at Wooden Pool Store they gave me all the answers I needed without any complicated explanation and their advice was concise and detailed. so i have placed my order and now await delivery! Looking forward to it.
7 maj 2021
Svar från The Wooden Pool Store
Hi Jonathan, many thanks for your positive review, it is much appreciated. We are really pleased that you found our advice helpful and we hope you get many years of use and enjoyment from your new pool.
Best wishes
David
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