Bought this toothbrush for my son, unfortunately got a lemon. But contacted the company they helped troubleshoot the issue right away. When that didn't work they immediately shipped out a new one.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great product I've been using for over a year now. I needed customer service assistance and it was helpful, friendly and quick. Great company.
The customer follow up service is brilliant. I had an issue with the unit charging properly, sent an email & got a response very quickly considering a 14-hour time difference. Problem resolved ov... Se mer
Ordered toothbrush heads. They were advertised in Indonesian rupiah and I paid IDR as well. So, I assumed they were available from Indonesia. Turns out they ship them from China and Malaysia. This ta... Se mer
Företagsinformation
Skrivet av företaget
Sustainable Tomorrow promote an eco-friendly lifestyle via personal care products such as the Zen Bamboo Electric Toothbrush along with other bamboo products that will complement perfectly your day-to-day as well as on-the-go experience.
Kontaktuppgifter
13 AV DU GENERAL LECLERC, 95660, Champagne Sur Oise, Frankrike
- contactus@thesustainabletomorrow.com
- thesustainabletomorrow.com
4,5
Utmärkt
138 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great toothbrush heads!
Great speedy delivery for my electric toothbrush replacement heads. They fit perfectly & I’m very happy to reduce my use of plastic!
25 oktober 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Dana,
Thank you so much for your wonderful review. We are really happy to hear that your bamboo replacement heads arrived quickly and that they fit perfectly on your electric toothbrush.
It means a lot to know that you chose Sustainable Tomorrow to help reduce plastic waste in your daily routine. Every small change truly makes a difference and we are grateful to support your eco friendly journey.
Please let us know if you have any further questions and have a lovely day! 🌞
Great customer service
Great customer service. After sending through photos of my issue the customer service lady came back to me the same day explaining my problem (my fault) and how to rectify it. They followed up to make sure my issue was resolved and also gave me a discount on my order. I wish every company was as responsive and friendly. Thank you
15 oktober 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Janine,
Thank you so much for your amazing review. We are really happy to hear that our customer service team could help you quickly and explain everything clearly so the issue was easy to resolve.
We always try to make sure every customer feels supported from start to finish, so it means a lot to know that the follow up and the discount were helpful on your side.
Thank you again for choosing Sustainable Tomorrow and for your kind words. It truly motivates us to keep improving and offering the best eco friendly products and service.
Please let us know if you have any further questions and have a wonderful day! 🌞
A fantastic company!
A fantastic company! Absolutely love my bamboo electric toothbrush, it keeps my mouth feeling so fresh and clean 🥰
21 oktober 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Gabryelle,
Thank you so much for your lovely review. We are really happy to hear that you are enjoying your bamboo electric toothbrush and that it keeps your mouth feeling fresh and clean every day.
It means a lot to know that Sustainable Tomorrow could bring something positive to your daily routine and help you choose a more eco friendly oral care option.
Thank you again for your support and your kind words.
Please let us know if you have any further questions and have a wonderful day! 🌞
Amazing idea!
17 oktober 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Mateo,
Thank you so much for your kind review. We are really happy to hear that you love the idea behind Sustainable Tomorrow and our eco friendly approach to oral care.
Your support truly motivates us to keep creating products that help reduce plastic waste in a simple and practical way.
Please let us know if you have any further questions and have a wonderful day! 🌞
Quality sustainable product
Quality sustainable product. One charge lasts for weeks on end. Highly recommended.
13 oktober 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Carlos,
Thank you so much for your great review. We are really happy to hear that you are enjoying your sustainable toothbrush and that the long lasting battery works so well for you.
It means a lot to know that our eco friendly design and performance meet your expectations and that you would recommend Sustainable Tomorrow.
Thank you again for your support.
Please let us know if you have any further questions and have a wonderful day! 🌞
Super fast shipping
Super fast shipping, love their products. All sustainable!
10 oktober 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Jay,
Thank you so much for your great review. We are really happy to hear that your order arrived super fast and that you are enjoying our sustainable products.
Your support truly helps us grow and continue creating eco friendly alternatives for everyday use.
Please let us know if you have any further questions and have a wonderful day! 🌞
Toothbrush
Package arrived on time and the product itself was amazing.
4 oktober 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Jorge,
Thank you so much for your great review. We are really happy to hear that your package arrived on time and that you found the toothbrush amazing.
Your support truly helps us grow and continue creating sustainable products that make a real difference.
Please let us know if you have any further questions and have a wonderful day! 🌞
My toothbrush stopped charging so when…
My toothbrush stopped charging so when I emailed them, they walked me through a troubleshoot and when that didn’t work they swiftly proposed to send a replacement. Love this toothbrush because of what it’s made out of and how well it cleans my teeth!
3 oktober 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Amanda,
Thank you so much for your kind review. We are really happy to hear that the troubleshooting steps helped clarify the issue and that we could arrange a replacement quickly when the charging still did not work.
It means a lot to know that you love your toothbrush not only for how well it cleans but also for the sustainable materials we use. Feedback like yours motivates us to keep creating eco friendly products that truly make a difference.
Please let us know if you have any further questions and have a wonderful day! 🌞
Got my sustainable refill today
Got my sustainable refill today. I like that I don’t have to keep track of when to change my brush head. When the new one comes, it’s time to change!
2 oktober 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Jen,
Thank you so much for your lovely review. We are really happy to hear that your sustainable refill arrived safely and that the easy timing of the replacement heads makes your routine simpler.
Subscriptions like yours help reduce plastic waste and ensure you never forget to change your brush head, so we are grateful for your support in choosing an eco friendly option.
Please let us know if you have any further questions and have a wonderful day! 🌞
Phenomenal customer service
Phenomenal customer service. The issue with my order was resolved swiftly and with no hassle, no questions asked, and my replacement order arrived quickly and in great shape. Thank you!
7 september 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Cassie,
Thank you so much for your wonderful review. We are really happy to hear that your issue was resolved quickly and that the replacement arrived in great shape with no hassle on your side.
We always try to make our customer service as smooth and supportive as possible, so your kind words truly mean a lot.
Please let us know if you have any further questions and have a wonderful day! 🌞
Love my toothbrush
27 september 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Beth,
Thank you so much for your lovely review. We are really happy to hear that you love your toothbrush and that Sustainable Tomorrow could be part of your daily routine.
Your support truly helps us grow and continue creating eco friendly oral care products.
Please let us know if you have any further questions and have a wonderful day! 🌞
This is my first sustainable toothbrush…
This is my first sustainable toothbrush and I love it! It’s so gentle yet powerful. Great company! Great communication.
15 september 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Neketia,
Thank you so much for your wonderful review. We are really happy to hear that your first sustainable toothbrush is such a positive experience and that you love the gentle yet powerful clean it provides.
Your kind words about our communication and your support for eco friendly products truly mean a lot to us.
Please let us know if you have any further questions and have a wonderful day! 🌞
Amazing customer service and such a…
Amazing customer service and such a well-designed and sustainable product! No one needs to continue brushing their teeth with plastic. Thank you for disrupting the way toothbrushes have been made.
21 september 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Megan,
Thank you so much for your amazing review. We are really happy to hear that you love the design of the toothbrush and that our customer service made your experience even better.
Your message about reducing plastic and choosing sustainable oral care truly means a lot to us. It motivates our whole team to keep improving and offering products that help change daily habits in a simple and positive way.
Thank you again for your support and for believing in what we do.
Please let us know if you have any further questions and have a wonderful day! 🌞
I love this toothbrush
I love this toothbrush , the natural brush fibres, the bamboo, the long life battery.
I did have a problem with the battery charging recently & got in touch with customer service. Solved the problem.
Love solving a problem , opposed to discarding .
13 september 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Julia,
Thank you so much for your lovely review. We are really happy to hear how much you enjoy the natural brush fibres, the bamboo design and the long life battery of your toothbrush.
It is great to know that when you experienced a charging issue, our customer service team could help you solve the problem quickly so you could keep using your toothbrush rather than discarding it. Choosing repair over waste is exactly the kind of mindset that inspires our mission at Sustainable Tomorrow.
Thank you again for your support and for choosing an eco friendly oral care product.
Please let us know if you have any further questions and have a wonderful day! 🌞
Second the best
The first time I bought one of the electric toothbrushes, it lasted less than a year When black Friday came around, I was hesitant to buy another one. My second toothbrush is still alive and kicking, I just buy the replacement heads. Customer service is also responsive if there are any issues.
19 september 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Kacie,
Thank you so much for your thoughtful review. We are really happy to hear that your second toothbrush is going strong and that you are enjoying the sustainable replacement heads.
We truly appreciate your trust in giving us another chance after your first unit did not last as expected. Our team is always working hard to improve product durability and performance, and your feedback helps us keep moving in the right direction.
It also means a lot to know that our customer service has been responsive whenever you needed support. Keeping our customers happy and supported is always a top priority for us.
Thank you again for choosing Sustainable Tomorrow.
Please let us know if you have any further questions and have a wonderful day! 🌞
My favorite toothbrush heads & electric…
My favorite toothbrush heads & electric set ever! Makes me feel so much cleaner thank you & saving our environment from harmful plastic!
18 september 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Sophia,
Thank you so much for your amazing review. We are really happy to hear that our electric toothbrush and bamboo replacement heads are your favourites and that they help you feel cleaner every day.
It means a lot to know that you appreciate the sustainability side as well. Choosing products that reduce plastic waste is one of the simplest ways to make a real impact, and we are grateful you chose Sustainable Tomorrow for your oral care routine.
Thank you again for your support.
Please let us know if you have any further questions and have a wonderful day! 🌞
Svar från Sustainable Tomorrow
Hi Parker,
Thank you so much for your kind review. We are really happy to hear that everything went smoothly with your order and that you enjoyed shopping directly with Sustainable Tomorrow.
Your support truly helps us grow and continue offering eco friendly alternatives outside of big marketplaces.
Please let us know if you have any further questions and have a wonderful day! 🌞
Perfect tooth brush for me if i would…
Perfect tooth brush for me if i would built a thoot brush it would be this one
18 september 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Marc André,
Thank you so much for your great review. We are really happy to hear that the toothbrush feels perfect for you and that it matches exactly what you would want in a sustainable oral care product.
Your support truly motivates us to keep improving and creating better eco friendly alternatives.
Please let us know if you have any further questions and have a wonderful day! 🌞
Great sustainable products with…
Great sustainable products with excellent customer service
13 september 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Carolyn,
Thank you so much for your lovely review. We are really happy to hear that you are enjoying our sustainable products and that our customer service made your experience even better.
Your support truly helps us keep creating eco friendly alternatives that make a difference.
Please let us know if you have any further questions and have a wonderful day! 🌞
Don’t waste your money …
If you’re accustomed to a regular electric toothbrush, don’t buy it. The bristles are super soft and drag. The shape doesn’t allow you to get into all the corners as well as a round head. It’s a waste of money.
And this company won’t return your money. You’ll be directed to spend your own money to return it to China and you won’t even get a return on items other than the toothbrush, like the holder or the case. You’ve got no chance of getting a return on the actual toothbrush itself, because you’re not even allowed to look at it, let alone try it.
19 juni 2025
Omdöme utan inbjudan
Svar från Sustainable Tomorrow
Hi Padma,
Thank you for taking the time to share your feedback. We are very sorry to hear that your experience with the toothbrush and the bristles did not meet your expectations. Our bamboo heads use plant based castor oil bristles that are slightly softer than some mainstream brands, and it can take a few days to adjust if you are coming from a rotating brush. That said, your comfort is very important to us.
Regarding returns, we follow health and hygiene regulations which require that electric toothbrushes and brush heads cannot be returned once opened. This applies to all hygiene related items and is part of the official Consumer Contracts Regulations. We are always transparent about this and make sure it is stated in our policy before checkout.
If a product is defective, we cover it under our 2 year warranty and always send replacements. If the issue is related to fit, comfort or performance, we are happy to help find a solution and offer support.
I would be glad to take a closer look at your order and see what we can do to help. Please reach out to us directly so we can review your case with you.
Thank you again for your feedback, and I hope we can make things right for you.
Please let us know if you have any further questions and have a lovely day! 🌞
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