Last two orders long overdue. Have asked for refund and am being ignored. Having initiated two reports via Paypal, haven't hear back on this either. Company 'sale'seeking to sell as much stock as poss... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered twice now, both times have came next day which I paid for, everything was wrapped up in bubble wrap to keep the products in good condition. Recieved everything I ordered apart from one thing,... Se mer
Wow! The food is great; service is fab, price is fair, delivery very prompt, communication excellent. What's not to love? Came across this company whilst Googling for some foreign food I have been cra... Se mer
I ordered over 2 weeks ago, which still hasn't arrived. My emails have been ignored. The company owner, Rebecca Brennard needs to get a grip, and pay more attention to this company, rather than horsin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Welcome to The Snack Chest, your one-stop destination for an extraordinary snacking experience from every corner of the world! Our mission is to take your taste buds on a delightful journey by offering a diverse range of delicious, authentic, and handpicked snacks from different cultures and regions. Our commitment to quality and authenticity means that we partner with local artisans and producers to source the finest, most distinctive snacks, made with the freshest ingredients and traditional recipes. We believe in supporting small businesses and sharing the stories behind each delicious creation. By choosing The Snack Chest, you are not only indulging in a one-of-a-kind snacking adventure, but also fostering a global community of food lovers, celebrating the diversity of cultures and the joy of discovery. Embark on a delicious journey with us and let your senses be captivated by the world's most delectable treats!
Kontaktuppgifter
Unit 17, Lea Green Business Park, WA9 4TR, St Helens, Storbritannien
- 01744 325045
- hello@thesnackchest.co.uk
- thesnackchest.co.uk
2,8
Medel
200 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andra tittade också på
Svar från thesnackchest.co.uk
Hello Nikki,
I'm really sorry about this, this was when the business was owned by someone else.
I have recently taken over the business (Start of November), and all of the expired stuff.. well, it's gone! (Stocktake isn't that hard is it?)
I'm sure if you choose to order again, you won't be disappointed!
Dan
Placed an order on the 6th of October…
Placed an order on the 6th of October and paid for next day delivery.
Now on the 12th of October hermes is still awaiting my package.
12 oktober 2022
Svar från thesnackchest.co.uk
Hello Dylan, I'm really sorry about this!
I'm the new owner since the start of November, and I will send you an email to get this sorted.
Thank you
Dan
Very quick delivery
11 oktober 2022
Svar från thesnackchest.co.uk
Thank you for your review, I do try and be quick as I can!
Great
The website is easy to use and the products are reasonably priced and you have plenty to choose from. Paying is easy and straight forward. Great experience and this is my second purchase. Our favourites are the welchs fruit snacks as well as the singles to go so far.
1 oktober 2022
Svar från thesnackchest.co.uk
Thank you very much for your order, I hope to see you order again soon!
Dan
I sent you an email yesterday after I…
I sent you an email yesterday after I received my package and the items I received were out of date by nearly 3 months I did send a picture of the items but still I haven't had a reply
30 september 2022
Svar från thesnackchest.co.uk
Hello Amanda!
I'm so sorry about the lack of customer service!
Also, sorry about the out of date stock.
I took over the business at the start of November, so I'm sure if you decide to give us another chance, you won't be disappointed. If you have any questions, feel free to go on the live chat or email me and I will respond and help.
Thank you
Dan
My order had an item missing
My order had an item missing, I told them and they said they posted it. Two weeks later and the item hasn't shown up.
19 augusti 2022
Omdöme utan inbjudan
Svar från thesnackchest.co.uk
Hello Paul!
I'm so sorry about this, this was under different ownership.
I took over the business at the start of November, so I'm sure if you decide to give us another chance, you won't be disappointed. If you have any questions, feel free to go on the live chat or email me and I will respond and help.
Thank you
Dan
american candy
it was great to get my favorite candy again i look forward to doing buisnes with you again .
12 september 2022
A few of the products were past the…
A few of the products were past the “best before” date by over 6 months. I am happy to provide pictures for evidence. I believe they should’ve at least been discounted to compensate for this.
5 september 2022
Please avoid.
Please avoid..
My first order was spot on, my 2nd order unfortunately was a different story.. out of £25 worth of stuff £13 was out of date, I would of sent it back but it would cost me to post it so it ended up in the bin.. this is my treat for my 10 year old daughter who loves American candy.. I've messaged them twice to tell them but not had a reply, not even a message back to say they had received my messages.. your loss if you order, the 1st one may be good (like mine was) but please take note of the negative feedback as your future purchase will be deemed for the bin..
30 augusti 2022
Omdöme utan inbjudan
Svar från thesnackchest.co.uk
Hello Subo.
I'm so sorry about this, what a disappointment for your daughter! :(
I took over the business at the start of November, so I'm sure if you decide to give us another chance, you won't be disappointed. If you have any questions, feel free to go on the live chat or email me and I will respond and help.
Thank you
Dan
Pleased with delivery
Pleased I hadn’t ordered a lot of chocolate as item I’d ordered was so melted had to be thrown out other than that pleased with order
11 augusti 2022
Really enjoyed finding products you…
Really enjoyed finding products you don't see often in the shops. Really enjoyed and could have spent more money lots of lovely treats to buy.
8 augusti 2022
Order arrived and crisp packets had all…
Order arrived and crisp packets had all burst cereal box damaged and sauce leaking in box not good enough for 50 quids worth
3 augusti 2022
Svar från thesnackchest.co.uk
Hello Chris.
I'm so sorry about this, this should've been packed correctly.
I took over the business at the start of November, so I'm sure if you decide to give us another chance, you won't be disappointed. If you have any questions, feel free to go on the live chat or email me and I will respond and help.
Thank you
Dan
Hadn’t heard of the snack chest before…
Hadn’t heard of the snack chest before , but reviews were good, so gave them a try and I wasn’t disappointed. Great prices and fast delivery , I will be definitely ordering from them again
19 juli 2022
Amazing place to shop
Amazing place to shop! Wonderful quick service and the best prices i came across . Items arrives very quickly. I will continue to shop here as it has my favourite snacks
12 juli 2022
Great experience!
Easy to order, super fast shipping! Was so happy to open the box and pass out all of the great treats from home to the whole family. Thanks!!
11 juli 2022
The pop bounced about in the package…
The pop bounced about in the package and the cheetos were all popped open hence all over the stupid box when I opened it and I really didn't want to eat them off of the bottom of the box the way things are in the world today. Won't be ordering again. So sorry. Please take a lot better care when packaging your orders. Pickers should know better as I have been one for years now and I know better.
10 juli 2022
Svar från thesnackchest.co.uk
Hello Anna!
I can only agree with this, cans and bottles should be wrapped, and have packing in the box.
I took over the business at the start of November, so I'm sure if you decide to give us another chance, you won't be disappointed. If you have any questions, feel free to go on the live chat or email me and I will respond and help.
Thank you
Dan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.