The Skinny Caffe Omdömen 

Horrible, horrible, horrible. I wish I never got the 1st free trial because now I'm stuck for 6 months paying £15 for hot chocolate that tastes and smells like dirt. My fault I didn't read to policy about cancelling the product but for a university student who is struggling with money I was pulled in by a promotion on Instagram. Never again am I listening to anyone who is promoting this product who has most likely never tried it themselves and got paid a load of money to scam young people. Now I'm stuck and they won't let me cancel.

If I could I would give 0 stars for their policies, it’s the worst ever, never subscribe becouse they make you stay at least 6 months without first trying the product. I sent them email straight away to cancel the shipping and subscription and they tell me to return the product they haven’t sent yet! What a disgusting approach! Is it so hard to cancel the order? I don’t think so

I think it’s disgusting how reality stars can do Insta stories on how amazing this is and only costs shipping fees but don’t tell you that you’re roped into a 6 month subscription. I was just about to purchase the hot chocolate when I thought there was something odd with their site as it has no information on there about how it works going forward and cancelling the subscription. It’s only under the ts & cs when you check out and let’s face it - who checks them when you’re just about to pay? Very dishonest and shame on these insta stars etc for advertising this! Guess it’s ok for them as it’s free, when hard working people get sucked in to a money trap! Really disgraceful. Please don’t bother copying and pasting the same answer under my review either - your site and marketing tactics are vile!

Horrible, horrible, horrible. I wish I never got the 1st free trial because now I'm stuck for 6 months paying £15 for hot chocolate that tastes and smells like dirt. My fault I didn't read to policy about cancelling the product but for a university student who is struggling with money I was pulled in by a promotion on Instagram. Never again am I listening to anyone who is promoting this product who has most likely never tried it themselves and got paid a load of money to scam young people. Now I'm stuck and they won't let me cancel.

Wish I’d read the reviews before falling for the same scam that so many others have fallen victim too. Was sent an email regarding free thermosyn tablets and only pay £2.99 postage, only to find out after purchasing that this was actually a subscription service. Charging me for a product that is not wanted.

Contacted Gemma only to receive the same generic response everyone seems to be getting on here ‘terms and conditions you signed up for’ blah blah blah. Fine, do the six month subscription. But if I’m still being charged after the six month period, I will be contacting the fraud department.

This whole site is a scam.
Do not trust!!

Bad bad company no phone number will not answer chat will not reply to emails
Put me on subscription I never signed up for. The products are awful too.
Do not use this company. They will not answer if there is a problem they just cut you off and charge your bank account for stuff you dont want its nasty dont do it.

Ordered items last month and was missing an item they don’t answer emails and even PayPal refused to give me my money back as they sent tracking to them. Avoid at all costs and the sauces are all running like pouring water on your dinner NO THANKS!!!! AVOID AVOID AVOID

Been using the skinny caffe coffees for over 3 years now and i can't start my morning without one. Love the flavours and really help boost my weight loss too

I have been using Beauty Locks for my hair, skin and nails now for the 30 day programme and I honestly could not be happier, I love my results 😍😍😍

If you want better hair, skin and nails this is the ONE. I have already re-ordered 👍

Thanks guys keep up the good work 💕

Second review as can't reply to the copy and paste reply that conveniently ignores the part where they took money out my account after subscription was cancelled then refused to give me a full refund and now aren't responding.

Fraud department at my bank are claiming it back and say they are taking payments manually rather than through direct debit or standing order. According to the bank legit companies don't do this.

As for your threats of legal action - bring it on lol, you have stolen from me so good luck with that one😂

I have also contacted trading standards and considering contacting watchdog as well.

It's theft. Plain and simple.

If I could give less than 1 star I would.

This company, first of all, tricked me into buying a subscription, i did not see that it was a subscription, however, i understood that i should have read this better and took this as my error,

I then had my payment card stolen and cancelled all payments associated with that card. so when they tried to charge me again i was threated with escalation when emailing back to explain this i have had no response, and then got a second email saying the same thing as the first

AWFUL COMPANY avoid at all costs

Disgusting service. I purchased the free initial sachet of hot chocolate, not realising it was on a 6 month subscription, when I realised this after contacting support I wasn’t happy about it because the hot chocolate tastes awful. However, I accepted what I had signed up for and was told by Gemma in support (over email) that if I was to email in 6 months (8th December 2019) that she would have this stopped and no more payments would be taken from me and no more sachets would arrive at my house. So I did this and had no response from her so I only assumed it was all sorted and I wouldn’t have anymore sachets or payments taken from me..however, a number of days later I get another email telling me another payment will be taken from me?.. I emailed Gemma again with no response-when I was getting response from her before the 8th December I can only assume she was purposely not answering me- I therefore contacted my bank and had the payments blocked as I have already seen out the 6 month subscription that I signed up for..then two days ago I see an email from Gemma again telling me that a payment can not be taken for it and that I still have to see out the end of the subscription! I HAVE ALREADY SEEN OUT 6 MONTHS SO WHY IS SHE TELLING ME I STILL HAVE TO SEE IT OUT??? This is an ongoing issue and now she is telling me I will have additional changes on top because I have blocked the payment? How can this be acceptable! And even after telling her all of this she still tells me I will be changed more and need to see out the subscription!

I need this sorting as soon as possible because I am not getting anywhere with GEMMA. Disgusting.

I initially purchased this free Trial in May last year. I could not use the Thermosyn Tablets and asked for my account to be closed. I then was told by Customer Service that I had to wait 6 months. I kept putting the quantity to 0 so no payment was taken. In January I forgot to do this and a payment of £12.99 was taken out of my account. I then emailed again asking for my account to be closed to which they told me I had to make 6 months worth of purchases (different information to what I was originally told) and as the product is useless and I personally cannot take them then why would I pay? I then received a terrible reply from an advisor called Gemma after swapping various emails she states 'thank you for confirm you have not read the terms and conditions' - Which no email prior to this confirmed anything of the sort. I informed Gemma I had put a block from the company taking payment from my account and she threatened me with bailiffs and debt. I obviously removed the block but a payment was then due yesterday and did not come out. I then get an email today saying the payment had failed as I did not have funds, which I do. To not allow someone to close their account when the product cannot be used is DISGUSTING and the customer service skills within this company appalling!! AVOID AT ALL COSTS!

I have had a terrible time, trying to get my 6 month subscription back I clicked on a button saying you get a free pack of slimming thermosyn tablets, which I never recieved, they charged me straight away, then also the following month when I wrote to them, explaining I didn't want anymore, they said that I was not entitled to my money back also I had signed for a six month subscription, I am totally disgusted with this under hand company, and if anyone knows how I can get out of this mess please let me know, thank you.

I signed up to a subscription of slimming pills and the company won’t let me cancel even with notice and I don’t think it’s advisable to take them in early pregnancy

Threatened me with bailiffs when a payment failed on their end through no fault of my own, shocking customer service and won’t allow to cancel subscription and again threaten with bailiffs

R.E
To their computer generated reply i have reported this company to trading standards who tell me they have received quite a few complaints and are taking the case on, I urge more people who have the same problem to report them to trading standards and stop these thief’s, it’s called a subscription trap what this company does!

I bought two products on their site. Not only did they forget one product in the order, one seemed to have defaulted to a six month subscription. After my payment failed, I was threatened with legal action and additional fees for a product I never wanted to subscribe to. The response from customer service was appalling and the blame was put on me for apparently agreeing to subscription terms in their small print. Avoid at all costs!

This company is awful. Sending you emails that are misleading and having you sign up for a subscription you can’t get out of until you fulfill the time you chose. Then if your card fails because you had to get a new card, they email you saying that they will send you to collections and threaten you with litigation. Screw this company. DO NOT ORDER ANYTHING FROM THIS COMPANY!