The Sewing Studio provided exceptional customer service. Nothing was too much trouble.They took the time to answer all my questions, and there were a few! They even sourced videos for some of my more... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Sewing Studio is my favourite fabric shop, it's the first place I look when I am trying to source new fabrics for my quilts, bags and other sewing projects. The website is easy to use and there is... Se mer
The Sewing Studio has a great range of fabrics in a fantastic variety of formats. I've bought yardage and precuts and they always arrive in good condition. Their prices are comparable to other fabric... Se mer
Found your site by accident when watching UTube demos of sewing/embroidery machines. Liked the clear well explained videos which helped me making informed decisions followed up with direct on line con... Se mer
Företagsinformation
Skrivet av företaget
At The Sewing Studio, we’re passionate about fabrics, creativity, and our wonderful sewing community. Based in Cornwall, we’ve been helping crafters, quilters, and dressmakers across the UK (and beyond!) find the perfect fabric, thread, or sewing machine for over 25 years. We stock one of the widest selections of high-quality quilting cottons, including beloved brands like Moda, Makower, and Ruby Star Society, as well as the latest sewing machines from Brother and Janome. Whether you’re a seasoned stitcher or just starting out, we’re here to inspire and support your sewing journey. Our friendly team is made up of fabric lovers and sewing experts, always ready to help with advice, inspiration, or just a chat about your next project. We’re proud to offer fast, reliable delivery and a customer experience that’s as smooth as a perfectly pressed seam.
Kontaktuppgifter
10 Chapel Street, TR15 2DB, Redruth, Storbritannien
- 01209 216942
- sales@thesewingstudio.co.uk
- thesewingstudio.co.uk
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product and customer service
I chose a sewing machine by watching videos produced by this company which were excellent so rather than go to Amazon I ordered through them. Unfortunately DPD had problems with their network but the customer service team sorted it out with priority shipping at no extra cost. It’s an excellent company and I thoroughly recommend them.
Fast response after a mistake
I was quickly sent my order but there was a wrong colour for one fabric and I received a quick response to my message re the mistake and received the correct material the next day .
Bought The Brother V3 LE last year and…
Bought The Brother V3 LE last year and returned to buy a Brother 3034DWT overlocker last week . Great customer service , friendly and helpful with their advice .Super speedy dispatch on both occasions , would highly recommend .
Prompt Delivery
Just found you online, ordered 3 X 2.5mt fabrics for a quilting project I am doing, they arrived very quickly which I was delighted about, not all online shops ship so promptly. I will definitely use again. Thank you.
Very helpful
Very helpful, down to earth advice and help from Anna when choosing and trying out my new machine- and all other staff very friendly too!
This company was great to deal with.
This company was great to deal with. I spoke with them in the morning and the machine I wanted was shipped out on the same day. It arrived well packaged and in good order. I will definitely shop with The Sewing Studio again.
Nothing is too much trouble
Nothing is too much trouble. I wanted to see how another fabric fitted in with my main purchase and the ladies were very happy to have a look to see before I bought the fabric.
This is the level of service I am used to, they are ALWAYS this good.
Good fabric, good customer service
Website is easy to use and so much to pick from. It was easy to find the type of material I wanted. When my order was unfortunately not going to be fulfilled to the amount I had bought, I received and very polite phone call to let me know one piece was going to be 10cm short and I would be fully refunded that amount. I accepted and the order arrived quickly. The fabrics was beautiful and good quality. Have purchased from here again.
Great range of quality fabrics
The Sewing Studio has a great range of fabrics in a fantastic variety of formats. I've bought yardage and precuts and they always arrive in good condition. Their prices are comparable to other fabric stores online but their range is better. If I want a quality jelly roll or layer cake for a special project I go to the Sewing Studio.
I ordered my new machine just before…
I ordered my new machine just before 3pm and received it at lunchtime the following day. A great price and brilliant service. I then ordered some extra feet for the machine but made a slight mistake which I realised immediately after my order was confirmed. I rang up and received brilliant service from a friendly member of staff who amended my order appropriately. Brilliant thank you.
My third purchase from this company
My third purchase from this company. Quick delivery and reliable products, great range of fabrics.
Excellent experience
Excellent experience. I am new to sewing and was looking forward to purchasing my first machine. This companies description of the machines and the linked videos really helped me. I ordered the Janome 230DC, delivery came next day. Perfect. Will certainly purchase from this company again.
Superb all round.
The range of fabrics is excellent as are the prices - often cheaper than eBay stores. Delivery is quick. Queries are dealt with in a professional but friendly manner. This is my Go-To fabric shop. (I bought my sewing machine there too)
Always so professional
Always so professional, friendly and informative. I so wish they weren’t 250 miles away!! But internet and phone services always excellent.
I was needing advice on sewing machines.
I was needing advice on sewing machines and Jenny was brilliant with her approach. I was listened to, what my needs were and which machine was best for what I needed and within my budget. I felt confident in the choice I made, didn't feel rushed and know that if I need follow on information, I have someone to contact. Thank you.
Great selection of all things sewing
Great selection of all things sewing. Love the fabrics and pre-cut packs and The sewing studio seems to have the latest designs and fabrics before other retailers. The price is competitive and delivery is exemplary. After buying fabrics and supplies from other sellers, I’m very happy to have found a good retailer who focuses on customers. Thank you the sewing studio.
Great customer service
One of the fabrics I ordered was out of stock they immediately contacted me to select a replacement. I said I was happy for them to choose a replacement as long as it blended with my other fat quarters. Their choice was perfect and delivery was quick . I recommend Sewing studio to all my quilting friends
Good quality fabric at a fair price
Good quality fabric at a fair price. Delivery fairly fast too.
Excellent Products, Service and Advice!
The staff were friendly, welcoming and extremely knowledgable, as always! They demonstrated the machine I was interested in and offered valuable tips and advice for both the machine and the additional accessories and haberdashery required to complete successful projects. The service as usual was second to none.
One extremely happy shopper here
One extremely happy shopper here. Really fast turnaround and the material I bought is brilliant – exactly as was promised and came beautifully packaged. Will most certainly be buying from here again.
Detta är Trustpilot
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