Similar experience some others. I subscribed and received records for awhile. Selection was good at first. A bit off the mark after that. And then the records stopped. Took me awhile to realize it. Wh... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The magazines come through somewhat erratically, bit like double decker buses, but they are brilliantly packaged, individually wrapped with card reinforcement and are a collectors dream. Except I'm... Se mer
Företaget har svarat
I agree with previous post - the company are either incompetent or scammers. I paid over £100 for a three month subscription before Christmas. I did receive a package of three records that were absolu... Se mer
Did a gift vinyl box for my husband (who, I feel necessary to mention, works in the music industry and has a REALLY difficult and acquired taste in music; owns over 4000 vinyls, and loves music im... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
A monthly subscription box service for hand-picked vinyl records, cassette tapes, video games and comic books.
Kontaktuppgifter
The Retro Store, Suite 7 Academy House, 1346 Shettleston Road, G329AT, Glasgow, Storbritannien
- hey@theretro.co.uk
- theretro.co.uk
Great service, one suggestion
Great service - discovered some great music from these and very diverse choices. My one suggestion would be to have a upvote/downvote function so that the team can gradually understand our likes/dislikes more and more.
Unfortunately I am still waiting for my first extra vinyl as part of a promotional offer. Received it the second time, but having problems getting help from the support team (understandably during COVID restrictions, etc)

Svar från The Retro Store
Did a gift vinyl box for my husband…
Did a gift vinyl box for my husband (who, I feel necessary to mention, works in the music industry and has a REALLY difficult and acquired taste in music; owns over 4000 vinyls, and loves music immensely).
Not only were the picks - to quote him - amazing, excellent, and "can hardly wait to play them"; but the entire thing was packed perfectly and in fully mint condition.
Now I'm sure if the follow-up packs will have the same effect - we're becoming full-time users!
Excellent service, really well done!

Svar från The Retro Store
First box arrived with an extra gift
First box arrived with an extra gift. Selection looks to be great so far.

Svar från The Retro Store
Loved my first box
Loved my first box. I’m new to vinyl and this is going to be a great way to expand my collection. Hope I get some Ska!

Svar från The Retro Store
#getretro
I had been looking at the retro for a while thinking whether to take the plunge and after throwing a few questions to the guys, the responses I got back made me confident it was worth a try.
Even enough to try 6 months of all 4 subscriptions next to each other.
The boxes come well packaged and on time and the retro communicate everything to you excellently.
The items might not always be your cup of tea but half of the enjoyment is waiting to open the parcels when they arrive.
I would definitely recommend the service to anyone who fancies something new and hopefully getting something they wouldn't normally go for.

Svar från The Retro Store
In the parcels I have had so far there…
In the parcels I have had so far there have been a couple of albums I already owned but I was happy to replace them with the ones from the retro store as they where much better condition. Only one so far that I would not have bought myself but very pleased with the service provided. Thank you
quick and easy to sign up!
Full marks
Full marks. Quality product. Responsive customer service. Of course, you never know what you'll get in your record bundle that month, but that's the point, to expand your knowledge and find gems, or a bit of nostalgia.
Not worth it. Poor selection. Poor customer service
Really disappointed with the customer service. They are a small team, which is fine, but not to have issues sorted over a three-month span is unacceptable.
Then there are the records. Most of the record I have received have ranged from blah to ugh. I don't care about the value of the records but I was so hoping for some cool discoveries in the genres I like. Instead, I've received a number of, for lack of a better expression, bargain-bin stuff.
I checked the prices on discogs to see if my suspicions were true. And yep: the last two orders I've received both followed the same formula: two records available for under £1, one for £6, one for £8. For a £30 subscription (£60 for the pair) that's awful value, and honestly it feels like they're being bulk bought from somewhere like eBay then just dolled out however, with little care or thought to the subscriber.
A subscription box should either offer value, gems you can't get elsewhere, or a level of personal investment that, though you're spending more than normal, you feel like you're getting things curated to fit your taste.
This offers none of the above.
A real shame and a great disappointment -- was purchased as birthday gift for the year but have decided to scrap it to save the person the money and me having to feign excitement.
Save your money and just go and buy a record of your choice per month.
Excited for the next!
I was sent the first issue of Doop in this months delivery, a hilarious little character I would never have discovered if not for The Retro, brilliant box this week, very entertaining and I cant wait for next months!
Thanks
Received could be found for a few pounds in a charity shop
Updated review: After my complaint, they contacted me within a couple of weeks to apologies and they sent out three more vinyls + a cookie which was nice of them. Customer service is very good.
Original review: I ordered a one off gift order for Father’s Day. I chose Ska music, 80’s pop and 80’s rock. The only vinyl my dad received that was true to this info was a sticky fingers with a few live concert songs on it - not even an album. He received a Marilyn Manson vinyl and a cliff richard vinyl in an Elaine Paige sleeve. Considering how expensive this was I am shocked that my dad received what could be found for a few pounds in a charity shop. £40!!!!

Svar från The Retro Store
Absolutely nailed in this month
Absolutely nailed in this month. One great album from the Waterboys. One EP from a new group I've not heard of and an LP of something I'd never have looked at from the 70s Or perhaps better put as something I love, something to find out more about and something to challenge and find (old) new listening.
Yeah
Yeah, 3 good lps in good condition. Nils Lofgren, The Beatles and Mike Oldfield.
Unique service
Unique service. Bought comic subscription for any brother who loved them. Totally worthwhile.
box suited me very much thank you
Really happy with order
Really happy with the selection of records given. Well packaged and arrived in perfect condition.
2 boxes in no complaints so far
Had two of the vinyl boxes so far, I got these to try and find bands outside of my usual bands but in the same kind of area, mainly 70s and 80s rock and some Indie. I like the fact you can adjust the boxes to your taste. So far I have found a couple of bands I hadn't heard of, one fairly new and kne from the early 80s that had escaped my notice.
Really pleased so far (and I do have to hide the included sweet from my kids!)
Waste of money
Finally received my box after 11 working days not the 3-5 they stated. Sending a £29.99 box of vinyl by 2nd class is pretty poor in my opinion. What a rubbish selection of crap! Elaine Paige!! Really? Can just about tolerate Johnny Mathis and Foreigner. The box was so late that the coupon they put in is 9 days out of date! Save your money and buy vinyl you’ll actually appreciate
I had my first order come on Wednesday…
I had my first order come on Wednesday ! but missed the post so It came on Friday instead. Saturday morning was the day that I put them on to spin and all I can say is WOW ! and looking forward to my next lot. Great first lot.
Many Many thanks !!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







