We have ordered dress from PDC for some time now, and they are always such fantastic quality. The world does not have enough classic conversation styles, and PDC is the dress maker we keep returni... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Unfortunately dress size ordered not big enough. Our fault. Dress was spot on and wife very disappointed not to be able to wear. Return via P.O. was simple but expensive compared to other internet su... Se mer
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Fabulous dress so delighted. Measurements on website bang on, was worried wouldn’t be as didn’t end up ordering my usual size but it was perfect. Sized up in Hepburn dress. Great service and presented... Se mer
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Awesome! I just made my first purchase and I'm thrilled with the dresses. They're gorgeous, beautifully finished and made from high-quality fabrics. I ordered two dresses, but the sizes were too big,... Se mer
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Företagsinformation
Skrivet av företaget
The Pretty Dress Company designs & makes beautiful timeless heritage designs, since 2008. Creating high quality, elegant dresses & clothing for the contemporary woman. Inspired by silhouettes and glamour of the Golden Era. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.
Kontaktuppgifter
4,6
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered two dresses that were not…
I ordered two dresses that were not suitable. My problem is I sent them back promptly arriving back 28/4. When ringing to check when the refund was being processed I was told it would not be done until 15/5. When I complained I was told that the management told them not to refund until 2 weeks and the staff did not agree with this. Management stop keeping peoples money in your bank. my order number is 124133 if you could process my return ASAP please.
28 april 2025
Omdöme utan inbjudan
Svar från The Pretty Dress Company
Dear Shirley,
I understand that your refund was processed on 3rd May and the funds should have cleared into your account. We are sorry about the delay in issuing the refund.
Kindest Regards
The Pretty Dress Company
Stunning Priscilla dress.
As always a stunning dress which is beautifully made. Such pretty fabric and it fits well.
22 april 2025
Svar från The Pretty Dress Company
Dear Melanie,
Thank you so much for your lovely 5* review! We're so pleased to hear you’re enjoying the Priscilla dress — it’s one of our favourites too. It means a lot to know you appreciate the quality, fit, and fabric.
We look forward to bringing you more beautiful pieces you’ll love!
Kindest Regards
The Pretty Dress Company
Beautiful dresses
Beautiful dresses, have ordered several and super happy every time. Takes a little while to deliver, when ordering from overseas, but no problem as long as you plan for it.
15 april 2025
Svar från The Pretty Dress Company
Dear Lisbet,
Thank you so much for your kind words in this 5* review! We're thrilled to hear that you love the dresses and keep coming back. We really appreciate your patience with international delivery times — planning ahead definitely helps, and we're always working to make the process as smooth as possible.
Enjoy wearing the new addition to your collection!
Kindest Regards
The Pretty Dress Company
I didnt recieve my order yet and i am…
I didnt recieve my order yet and i am super worried if it will come oder not anymore…..
16 april 2025
Svar från The Pretty Dress Company
Dear Melissa,
I can see that your order was despatched 16th April and has been with Deutsche Post since 21st April.
We will send you an email with all of the details straight away.
Kindest Regards
The Pretty Dress Company
The dress is absolutely beautiful
The dress is absolutely beautiful. Unfortunately for me I didn’t understand the UK sizing and probably needed to size up one size but it’s so lovely that I am keeping it as inspiration for a smaller me.
I loved the speed of delivery too. I loved the packaging which made me feel special. It was delivered as if I ordered a dress that cost way more than mine did. The whole experience for easy and the dress fit the name, Pretty Dress Company. I will definitely order again and I will share with everyone the whole experience.
9 april 2025
Svar från The Pretty Dress Company
Dear Carol,
Thank you so much for your thoughtful 5* review! We’re so happy to hear that you love the dress, and we truly appreciate your understanding with the sizing. It’s wonderful that the experience made you feel special from the delivery to the packaging.
We can’t wait to welcome you back when you're ready for your next order, and we’re thrilled that you’ll be sharing your experience with others.
Thank you again for choosing us!
Kindest Regards
The Pretty Dress Company
Great communication and information…
Great communication and information about the dresses. The sizes were as expected.
9 april 2025
Svar från The Pretty Dress Company
Dear Cati,
Thank you for your lovely 5* review! We’re so glad to hear that our communication and sizing met your expectations. It’s important to us that our customers have all the information they need for a perfect fit.
We hope you enjoy wearing your new dress.
Kindest Regards
The Pretty Dress Company
Amazing Company
Amazing company.
Customer Service is 10/10, with prompt replies to emails.
I needed a dress for a wedding and they were so kind with returns, quick deliveries etc. 100% recommend
11 april 2025
Svar från The Pretty Dress Company
Dear Natalie,
Thank you so much for your amazing 5* review! We’re so happy to hear that our customer service was able to meet your expectations and that you had a smooth experience with returns and delivery.
It means a lot to us that you would recommend us, and we hope your dress makes the wedding even more special.
Kindest Regards
The Pretty Dress Company
A great dress
A great dress, true to the image and description on the website. Good quality of fabric and stiching.
17 april 2025
Svar från The Pretty Dress Company
Dear Nela,
Thank you for your fantastic 5* review! We're so glad to hear that your dress lives up to the image and description on our website and that you’re happy with the fabric and stitching quality.
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
Looking for stylish dress for garden party
After looking everywhere for a good quality stylish dress I came across The Pretty Dress Company .So pleased with the fast delivery and very reasonable price. When my dress came WOW what a lovely flattering dress. Absolutely over the moon. Thank you
17 april 2025
Svar från The Pretty Dress Company
Dear Debbie,
Thank you so much for your lovely 5* review! We’re thrilled to hear that you found the perfect dress for your garden party and that you’re so happy with both the fit and quality.
It’s great to know that the fast delivery and reasonable price exceeded your expectations. We hope you enjoy wearing your flattering new dress!
Kindest Regards
The Pretty Dress Company
Very good quality dresses they actually…
Very good quality dresses they actually like ok the same on yourself as well as the model
So classic beautiful fashion
17 april 2025
Svar från The Pretty Dress Company
Dear Nicole,
Thank you for your wonderful 5* review! We’re so happy to hear that you’re pleased with the quality of the dresses and that they look just as beautiful on you as they do on the model.
We strive to create timeless, classic pieces that make everyone feel their best!
Kindest Regards
The Pretty Dress Company
Svar från The Pretty Dress Company
Dear Zoe,
Thank you so much for your lovely review 5*! We're thrilled to hear you're happy with the dress, its fit and quality — and that it arrived so quickly.
We hope you enjoy wearing it!
Kindest Regards
The Pretty Dress Company
The Best Dress retailer in the UK!
The Pretty Dress Company are just a fabulous business with classy Timeless, top quality dresses and excellent customer service.
I first found The Pretty Dress Company last year online while looking for a special occasion outfit and I was so impressed by the quality of the dresses and amazing service they provided to me. I had a beautiful bespoke dress made for me which I still adore and I am placing another order this year. There are so many pretty dresses to choose from I just want to collect them all.
I will forever be a loyal customer to this business and I highly recommend The Pretty Dress Company to everyone.
Thank you. Xx
23 april 2025
Omdöme utan inbjudan
Svar från The Pretty Dress Company
Dear Stephanie,
Thank you so much for your incredibly kind and heartfelt 5* review! We’re absolutely delighted that you’ve had such a positive experience with us — from your bespoke dress to placing your next order. It’s truly rewarding to hear how much you appreciate our timeless designs and customer service.
Loyal customers like you are at the heart of what we do, and we can’t thank you enough for your support and recommendations. We look forward to helping you grow your beautiful collection!
Kindest Regards
The Pretty Dress Company
Beautiful and well made
I decided that Easter was a decent excuse to try a new dress. These dresses are gorgeous and I’d been looking for at them for a few months before deciding to give them a shot. The quality is outstanding and the construction is top notch. I love the Hepburn swing dress. I rarely find something that fits perfectly, so that was wonderful. I am very happy with them, and I will definitely buy again.
31 mars 2025
Svar från The Pretty Dress Company
Dear Amanda,
Thank you so much for your kind words in this 5* review! We’re thrilled to hear that the Hepburn Swing Dress was a perfect fit and that you’re so pleased with the quality and craftsmanship. Easter sounds like the perfect excuse for something new, and we're honoured you chose us!
Enjoy wearing your new dresses!
Kindest Regards
The Pretty Dress Company
Brilliant company
Brilliant company! I needed a dress by a certain date and they kept in touch me making sure it arrived with plenty time. So kind too and very quick at responding. The dress is beautiful too and great quality, I’ll be back!
8 april 2025
Svar från The Pretty Dress Company
Dear Natalie,
Thank you for your wonderful 5* review! We're so pleased we could assist in getting your dress to you on time and that you found our communication helpful and kind.
It’s fantastic to hear you love the dress and its quality — that’s exactly what we aim for!
Kindest Regards
The Pretty Dress Company
Perfect Experience. The whole experience with The Pretty…
The whole experience with The Pretty Dress Company was excellent. My lovely dress arrived within days and is perfect for a wedding in June. I have no hesitation in recommending them to friends and family.
14 april 2025
Svar från The Pretty Dress Company
Dear Jennifer,
Thank you so much for your lovely 5* review! We're delighted to hear that your dress arrived so promptly and is perfect for the upcoming wedding. It truly means a lot that you would recommend us to your friends and family.
We hope you have a wonderful time at the wedding!
Kindest Regards
The Pretty Dress Company
Beautiful dress
Beautiful dress, fully lined, high quality material. Fit was excellent. Many lovely comments.
25 mars 2025
Svar från The Pretty Dress Company
Dear Carla,
Thank you so much for your lovely 5* review! We're thrilled to hear how much you loved the dress—and even more so that it earned you so many compliments! That's exactly what we love to hear.
Kindest Regards
The Pretty Dress Company
Svar från The Pretty Dress Company
Dear Sarah,
Thank you for taking the time to leave this 5* review! We're delighted to hear the fit was just right and that our sizing advice hit the mark.
We really appreciate your kind words!
Kindest Regards
The Pretty Dress Company
Purchased our second dress from this…
Purchased our second dress from this company. My wife has loved both of them and will continue to purchase.
8 april 2025
Svar från The Pretty Dress Company
Dear Richard,
Thank you for your kind words and continued support! We're so pleased to hear your wife loves her dresses—it means the world to us.
We look forward to helping her find many more favourites in the future!
Kindest Regards
The Pretty Dress Company
I am delighted with the Swing Dress I…
I am delighted with the Swing Dress I ordered. The quality is excellent and the dress was delivered very promptly.
10 april 2025
Svar från The Pretty Dress Company
Dear Shirley,
Thank you so much for your lovely 5* review! We're thrilled to hear you're delighted with your Dress and impressed with the quality and delivery.
We hope you feel fabulous every time you wear it!
Kindest Regards
The Pretty Dress Company
Super dresses and stylish
10 april 2025
Svar från The Pretty Dress Company
Dear Diana,
Thank you so much for this 5* review! We’re delighted you find our dresses super and stylish—what a lovely compliment!
Enjoy wearing your new dress!
Kindest Regards
The Pretty Dress Company
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