The Pretty Dress Company Omdömen 

2 735
•
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have ordered dress from PDC for some time now, and they are always such fantastic quality. The world does not have enough classic conversation styles, and PDC is the dress maker we keep returni... Se mer

Betygsatt 5 av 5 stjärnor

Unfortunately dress size ordered not big enough. Our fault. Dress was spot on and wife very disappointed not to be able to wear. Return via P.O. was simple but expensive compared to other internet su... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fabulous dress so delighted. Measurements on website bang on, was worried wouldn’t be as didn’t end up ordering my usual size but it was perfect. Sized up in Hepburn dress. Great service and presented... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Awesome! I just made my first purchase and I'm thrilled with the dresses. They're gorgeous, beautifully finished and made from high-quality fabrics. I ordered two dresses, but the sizes were too big,... Se mer

Företaget har svarat

Företagsinformation

  1. Klädbutik

Skrivet av företaget

The Pretty Dress Company designs & makes beautiful timeless heritage designs, since 2008. Creating high quality, elegant dresses & clothing for the contemporary woman. Inspired by silhouettes and glamour of the Golden Era. The Pretty Dress Company strives to produce garments that our customers can treasure and feel amazing whilst wearing.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(2 735)

35 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

It took 3 weeks for them to ship the…

It took 3 weeks for them to ship the dress out. When it finally gets to the US from China they deliver it to a whole different City which is 45 minutes away. Because I added time after looking at the reviews I asked them to send me another one while they're trying to retrieve the one that was shipped incorrectly. They denied that request and told me I would have to wait till the dress returns to their warehouse before they can resend it. I can only reorder it and pay for it again or requested a refund.

16 september 2025
Omdöme utan inbjudan
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Lisa,

We are unable to verify your order from us, all our dresses are designed, made in the UK and shipped from the UK. We do not have a warehouse in China, nor do we produce our dresses in China.

We think you may have mistaken our company for another brand that produces in China, please email us at customerservice@theprettydresscompany.com for us to assist you with your query.

Kind regards,

The Pretty Dress Company
(Designed and made in the UK)

Betygsatt 5 av 5 stjärnor

The best

The best! My most favourite brand!

13 januari 2025
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Anna,

Thank you so much for your lovely 5* review! We're truly honoured to be your favourite brand — your support means the world to us. We can't wait to bring you more styles you'll love!

Kindest Regards

The Pretty Dress Company

Betygsatt 1 av 5 stjärnor

Waiting six weeks and still has not…

Waiting six weeks and still has not arrived despite the 7-12 day shipping promise on the website.

14 september 2025
Omdöme utan inbjudan
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Lauri,

I have located an order, 128700 for the Riviera Swing Dress in Pale Pink. Is this the correct order as it shows on Royal Mail that this was delivered 26th August, six days after the order was placed.

If this is not the order you are referring to, please send an email to us at customerservice@theprettydresscompany.com so that it can be looked into further.

Kindest Regards

The Pretty Dress Company

Betygsatt 4 av 5 stjärnor

A lovely quality dress

A lovely quality, well made dress, which was, sadly, too short for me, and the style didn't quite suit. Arrived well packaged. Communications good and delivery and returns procedures were efficient and easy. Will use this company again.

26 augusti 2025
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Terry,

Thank you for your thoughtful review. We're so pleased to hear you were happy with the quality of the dress, our packaging, and the overall service — even if the style and length weren’t quite right this time.

We truly appreciate your kind words and are glad to know you found the delivery and returns process smooth. We look forward to welcoming you back and hope your next purchase will be a perfect match!

Kindest Regards

The Pretty Dress Company

Betygsatt 3 av 5 stjärnor

Sizing is small for what they state

Sizing is small for what they state

26 augusti 2025
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Debbie,

Thank you for your feedback. We're sorry to hear that the sizing didn’t meet your expectations. We understand how important fit is, and while our sizing is based on a tailored silhouette, we always recommend referring to our detailed size guide or reaching out to our customer care team for personalised advice.

We appreciate you bringing this to our attention and hope we’ll have the opportunity to assist you with a better fit in the future.

Kindest Regards

The Pretty Dress Company

Betygsatt 4 av 5 stjärnor

Good Value Beautiful Dresses

I ordered 2 different dresses in different sizes for a friends wedding in the hope one would fit. Both dresses were lovely and good quality. I kept one and returned the other.
You do have to pay the return postage yourself and the refund took about 10 days after the parcel was delivered.
In spite of this I will definitely order again in future and recommend the Pretty Dress Co.

22 augusti 2025
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Lorraine,

Thank you for taking the time to share your experience with us. We're so pleased to hear that you found both dresses to be beautiful and of great quality, and that one was perfect for your friend’s wedding!

We appreciate your feedback regarding the returns process — we aim to be as clear as possible about return postage and timeframes, but we're always looking for ways to improve. It’s wonderful to know this hasn’t deterred you from ordering again, and we're grateful for your recommendation.

We look forward to helping you find the perfect dress again in the future!

Kindest Regards

The Pretty Dress Company

Betygsatt 5 av 5 stjärnor

First time I have used this company

First time I have used this company. I am impressed by the quality of the garment I purchased and the service I received. Particularly the chance to have the dress shortened to my size ( as only 5 feet tall)
I would and have recommended this Company and would use them again .

26 augusti 2025
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Mrs Pellew,

Thank you for your lovely review 5* and for choosing The Pretty Dress Company for the first time! We're so pleased to hear that you were impressed with both the quality of your dress and the service you received — especially the free skirt shortening.

We hope you enjoy wearing your new dress!

Kindest Regards

The Pretty Dress Company

Betygsatt 5 av 5 stjärnor

Would recommend them over and over again

I absolutely love this company and the dresses they make. They are amazing quality with fair pricing and they just make you looks like a princess. They flatter your body in all the right places

26 augusti 2025
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Natali,

Thank you so much for your kind words and recommendation in this 5* review! We're delighted to hear how much you love our dresses and that they make you feel confident and beautiful. Creating flattering, high-quality pieces at fair prices is exactly what we strive for, so it’s incredibly rewarding to hear this feedback.

We truly appreciate your support and look forward to helping you feel like royalty again soon!

Kindest Regards

The Pretty Dress Company

Betygsatt 5 av 5 stjärnor

Beautiful dresses like a queen

The dresses are beautiful, the quality is exzellent and the shipping is fast.

I love this brand so much and know, when I order a new dress, that the quality is always the same like last one and it fits perfect!

Thank you very much „The Pretty Dress Company“ for this feeling like a queen!

26 augusti 2025
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Mori,

Thank you so much for your wonderful 5* review! We're truly honoured by your kind words and thrilled to hear that you’ve had such consistently positive experiences with our dresses — from the quality and fit to the fast shipping.

It means the world to us to know that our dresses make you feel confident and elegant — just as every customer deserves to feel. We’re so grateful for your continued support and look forward to helping you feel like a queen again with your next order!

Kindest Regards

The Pretty Dress Company

Betygsatt 5 av 5 stjärnor

Beautiful dress

Beautiful dress, colour, printed design and fabric lovely

22 augusti 2025
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Lisa,

Thank you so much for your 5* review! We're delighted to hear you loved the dress — especially the colour, design, and fabric. It means a lot to us that you took the time to share your thoughts.

We hope you enjoy wearing your new dress!

Kindest Regards

The Pretty Dress Company

Betygsatt 2 av 5 stjärnor

ACHTUNG Lieferung in die Schweiz kostet zusätzlich 60Fr. !

Die Schuhe sind super schön.
Leider ist die Lieferung in die Schweiz ein Witz.
Ich habe insgesamt 69 Franken draufgezahlt. Einmal MwSt. in Italien und einmal in der Schweiz. Obwohl ich nur in der Schweiz MwST. zahlen müsste. Brador wollte jedoch nicht die Italienischen MwST. zurück Zahlen. Für den Versand bezahlte ich bei Brador 20 Euro und erhielt dennoch von UPS eine zusätzliche Rechnung über 25 Euro, die ich erneut für den Versand bezahlen musste.
Die Schuhe sind schön, aber ich bestelle NIE WIEDER.

30 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Josephine Midi Dress

I'm very happy with my purchase! I ordered the Josephine Midi Dress and received it quickly with clear tracking information throughout. The dress looks exactly like the photos on the website — beautiful and true to size. I don’t regret this purchase at all. I highly recommend this store and will definitely order more items!

23 juli 2025
Betygsatt 5 av 5 stjärnor

Pretty dress company

Good company fast and safe delivery of goods great customer service and care all round great experience its my second time of using this company happy with my purchase 😀

23 juni 2025
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Diane,

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear that you've had a great experience with us—twice! 😊

It’s wonderful to know that our fast, safe delivery and customer care stood out to you. We truly value your continued support and we hope you enjoy wearing your new dress!

Kindest Regards

The Pretty Dress Company

Betygsatt 5 av 5 stjärnor

Well made great quality

2nd dress from this company usual size ten fitted perfect..great quality exactly as in the pictures bought the black hourglass fit and flare and the pink myla

16 juli 2025
Omdöme utan inbjudan
Logotyp för The Pretty Dress Company

Svar från The Pretty Dress Company

Dear Catherine,

Thank you so much for your lovely 5* review! We're thrilled to hear that both dresses fit perfectly and lived up to your expectations.

It’s great to know the quality and fit hit the mark for you and we hope you enjoy wearing your new dresses.

Kindest Regards

The Pretty Dress Company

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer