After trying too many products on my lovely senior boy I came across this company. Currently using the Salmon Oil supplement. His skin has improved tremendously and he is scratching less. Not tried th... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very responsive service from placing order to the receival of same. Great response time answering queries on products. Have placed a few orders now and am very happy with the product and superb servic... Se mer
I'd never used this company before but am extremely impressed with their efficiency and products. I ordered 2 items. The order was dispatched the same day and arrived very quickly. The Joint Mobilit... Se mer
My nearly 16 to girl cat hates any powders or tablets and can smell when there's something different in her food a mile off and just turns her nose up, so this was going to be another hit or miss. I'm... Se mer
Företagsinformation
- Foderbutik
- också i
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Skrivet av företaget
Professional pet care products, designed with both you and your pet in mind, using natural ingredients and carefully developed pet-friendly fragrance families. Designed, developed and produced in the UK.
Kontaktuppgifter
Unit 12 The Cedars, IP14 5PQ, Stowmarket, Storbritannien
- 01449767745
- hello@thepetguru.com
- thepetguru.com
4,7
Utmärkt
111 omdömen
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Very easy to find what I wanted on the …
Very easy to find what I wanted on the website was packed Very well and safely will use again not seen any fleas on her since her bath even though she hated it
16 januari 2025
it can improve by not using everi as…
it can improve by not using everi as the delivery service,they are very poor at their job
14 januari 2025
Svar från The Pet Guru Ltd
Dear James
We are ever so sorry that you feel that we deserve a 1 star review for the failure of Evri to deliver your parcel correctly. As soon as we learnt from you that it was delivered to an incorrect address we replied to you, despite it being out of hours, to ask if you wanted a refund or replacement, and you chose a replacement, agreeing that it was acceptable for us to send it to you, the next working day, which was yesterday. This is what we did and so the package is currently in transit and so should arrive with you shortly.
As a small business unfortunately we are limited in the courier companies we are able to choose in order to provide a free shipping service to our customers, rather than having to charge a shipping fee. The delivery success we have had with Evri so far is very high, but of course no delivery service is perfect and unfortunately your order was impacted. We do however, truly value all feedback and will take this on board as we grow and look how to improve our services.
We hope that you are very happy once you receive the product we have made - and feel able to relook at your rating based on the quality of our product, rather than the 3rd party logistical failure.
Kind regards
The Pet Guru
I've just ordered some flea drops
I've just ordered some flea drops
Looking at the 5 star reviews I'm hoping it won't only stop the fleas biting but repel them from doing so
My dog has a flea allergy so after the flea has bitten she gets a reaction for up to 5 weeks after.
We use advocate and have just recently realised that this also could be the reason she is scratching twice now I've applied it and she's had a reaction.
Here's hoping this works!!!! Will also save me £9 a month subscription from vets 4 pets with the advocate and wormer
19 januari 2025
Omdöme utan inbjudan
Good product
Ordered tummy support for my cat, he had very runny stools. This helped as the stools have more shape now.
2 december 2024
I purchased 2 candles love these just…
I purchased 2 candles love these just about to order some more. Super fast delivery. Thank you The Pet Guru
30 november 2024
The customer service was great.
The customer service was great.
My parcel was delivered to an incorrect address by Evri, and Pet Guru CS were very helpful.
25 november 2024
Magic Candle
Order candle to calm my pet. As an introduction I let her sniff it and almost straight away she calmed right down.
22 november 2024
Omdöme utan inbjudan
We absolutely love this brand!!
We absolutely love this brand! So many choices for cats and dogs! We love how beneficial and healthy all these products are with 100% genuine ingredients! this company is honeslty so kind and there always happy to ask any questions! Couldn’t recommend more!🩷
15 november 2024
Omdöme utan inbjudan
The order arrived quickly,the products…
The order arrived quickly,the products worked as they should and smell nice.
7 november 2024
Eddie my little street 🐈 cat.
I have a stray who I adopted called Eddie. Now Eddie has a very bad reaction to flies. I absolutely hated putting chemicals on him but didn't have a choice, so I thought until I was told about pet guru. Eddie will literally pluck his self until he is raw. I have been using pet guru fir two weeks. His fur is completely grown back he has stopped plucking, it truly is fantastic stuff. Thank you so much Pet guru from one happy cat mum and Eddie. Also what is brilliant its suitable for cats and dogs and is very responsible priced.
12 juni 2024
Omdöme utan inbjudan
The flea treatment seems to be doing…
The flea treatment seems to be doing the job, after using over the counter drops from the pet shop they seemed to have stopped working so pleased this is having the desired effect. Also smells nice. The spray also has a pleasant fragrance.
15 mars 2024
I purchased a conditioning spray at a…
I purchased a conditioning spray at a dog show last year from these guys and it smelt amazing!! (the blue label one) I just ordered a refillable bottle for my grooming salon. It arrived quickly and well packaged. They even emailed after with a discount code to use next time! Highly recommend to all my customers
19 januari 2024
Makes fur so soft!
We came across the pet guru at the all about dogs show. Since then we have been using both the shampoo and conditioner spray. I can honestly say in the entire time I have had my dogs, their fur has never been so soft, or felt silky for so long after a bath. We have the hug and chill sets, both are fab! We will be using these going forward for sure, and no plastic bottles are a huge bonus!
10 september 2023
Omdöme utan inbjudan
Svar från The Pet Guru Ltd
Thank you for your lovely review about our products and packaging. It makes our day to hear such positive feedback.
Fantastic dog shampoo
We love The Pet Guru products we've tried so far: Rise Shampoo and Bliss Dry Shampoo. Both products leave the dogs glossy and smelling great! The dry shampoo was perfect after a day at the beach, and much easier than trying to wrestle the dogs in the bath!
26 augusti 2023
Omdöme utan inbjudan
Svar från The Pet Guru Ltd
Thank you ever so much for your review. We're really grateful to hear you love the products so much and that the dry shampoo has come in so handy.
Fantastic pamper products
We absolutely love The Pet Guru products. We’ve been using the Bliss range of shampoo, dry shampoo and condition spray and our pup is so silky, shiny and smells super fresh! The candles also smell fab!
24 augusti 2023
Omdöme utan inbjudan
Svar från The Pet Guru Ltd
Thank you ever so much for your review. We're delighted to hear that you love the products so much.
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