Fantastic service from this store today . Staff are very helpful and brilliant service. I even got a personalised ribbon with my purchase. Definitely will come back to see Sue and Claire 🩷
Plats
Byt platsWashington Square Shopping Centre, 16 Ivison Lane, CA14 3DY WORKINGTON, GB
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Det här tycker kunderna
I went into the store looking for a specific scent. Unfortunately the scent was sold out as it was being withdrawn from sales in the UK. The lovely staff (including Gail who served myself) helped me t... Se mer
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I was served by Claire and she helped me choose a lovely body spray, also bought a perfume which is my favourite, claire was very professional and knew exactly which body spray to show me. Thank you C... Se mer
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Excellant customer service, did not feel rushed although i could not decide. Gave me a recommendation and took onboard my likes and dislikes. Came out with a favourite because it was on sale, but afte... Se mer
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Företagsinformation
- Parfymaffär
- Leverantör av skönhetsprodukter
- Leverantör av kosmetika och parfymer
- Kosmetikbutik
- Leverantör av smaksättare och dofter
- Butik med hårprodukter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Washington Square Shopping Centre, 16 Ivison Lane, CA14 3DY, WORKINGTON, Storbritannien
5,0
Utmärkt
368 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pleasant staff very helpful x nicely…
Pleasant staff very helpful x nicely stocked shop in workington
5 december 2025
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
A Christmas gift for him
My need to find a Christmas gift fragrance for my fella resulted in my visit to the Workington branch. I knew the type of fragrance I was looking for and had a few choices. A very friendly, helpful and patient Lady named Sue among the staff assisted me and I left happily with a gorgeous Valentino Uomo Intense gift box with a bargain black Friday pricetag. Sue is an asset the the business! One very happy customer.
8 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Claire in the Workington store was very…
Claire in the Workington store was very attentive, kind and helpful.
5 december 2025
Svar från The Perfume Shop - Workington 165
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Thanks for your feedback, we appreciate you!
The Perfume Shop
Workington branch superstar
Claire in Workington is a credit to the company. Friendly & knowledgeable, nothing is ever an issue.
9 december 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
The Workington Perfume Shop
The Workington Perfume Shop is a lovely place to shop. The people are so friendly and knowledgeable. I was served today by Jorja who did so well especially as she was new to the job. I'm sure she will be an asset to the company.
5 december 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Good good great good great good great good great good great good great good great
Good great good great good great good great good great good great good great
29 november 2025
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. We appreciate you!
The Perfume Shop
Very good and sorted what I wanted in…
Very good and sorted what I wanted in minutes
24 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Fantastic Experience with Claire
Claire at The Perfume Shop in Workington is an absolute star! She was incredibly patient, friendly, and knowledgeable, taking the time to help me find the perfect perfume without ever rushing me. Her warmth and professionalism made the whole experience a joy. Thanks to Claire, I left feeling completely delighted and I’ll definitely be returning. Highly recommend her and the store!
24 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
Very good customer service from Claire…
Very good customer service from Claire good selection and very good prices.
17 november 2025
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Claire was really helpful today
Claire was really helpful today! I was unsure between 2 perfumes and she let me spray them on myself to see how it settled, I went back for the YSL.
18 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Exceptional Customer Service
We did some Christmas shopping in the Workington store this morning. We were warmly welcomed by Claire who was very polite and immediately asked how she could help us. We had a list of preferred fragrances for our two daughters and their husbands and Claire took the time to inform us of the available range of sizes and prices as well as any current gift sets. Claire also offered us the opportunity to sample some of the fragrances. We chose three of the fragrances relatively quickly but the fourth and final fragrance was not available in the shop in the size we were hoping to buy. This was no issue for Clare who suggested that she could order it for us for home delivery within 3 to 5 days and we let her know that we would very much appreciate that. Having scanned in my wife’s loyalty card Claire completed the sale by letting my wife know the balance of points on her card and by gifting us some free toilet bags and a hold-all.
The whole experience was very positive, professional and friendly. We very much enjoyed our visit and Claire’s level of customer service and friendly, helpful approach were exceptional. She was a great ambassador for The Perfume Shop.
17 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for a lovely review, we value your feedback.
Kind regards,
Sharain - The Perfume Shop
Very helpful as I ordered on line but…
Very helpful as I ordered on line but not recieved (crossed wires)so I had to order again...but still ordered in shop..
16 oktober 2025
Svar från The Perfume Shop - Workington 165
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Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Helpful staff
I had been gifted a refill bottle for my perfume but was unsure if my bottles were reusable (previous assistant when I went in to ask said to bring them in and they would check)
Julie was lovely and helpful.
10 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Great customer service
10 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
Wonderful staff
Wonderful staff, very helpful and kind in helping fot a 60th birthday fragrance.
Jannet from the Workington branch is lovely.
8 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Was in today doing some early Christmas…
Was in today doing some early Christmas shopping and I must say Janet couldn’t of been more helpful and engaging
6 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
I was served by Janet
I was served by Janet, she was very helpful and friendly
6 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Svar från The Perfume Shop - Workington 165
Hi,
Thank you for your kind feedback.
Kind regards,
Sharain - The Perfume Shop
great service from sue the manager
great service from sue the manager
30 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Workington 165
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
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