When I visited the perfume shop, I was welcomed with a smile 😃 and received excellent customer service from Donna and Natasha. They both helped me find the perfume I was looking for and were so l... Se mer
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Plats
Byt platsUnit 18, Ropewalk Shopping Centre, CV11 5TZ NUNEATON, GB
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Det här tycker kunderna
Donna & Natasha are always so helpful & provide expert guidance when needed. A very friendly, professional experience in store too - i highly recommend them both !
Företaget har svarat
Fantastic service provided by Donna & Natasha. Extremely friendly & soft spoken staff who never fail to deliver outstanding customer experience. Thank you ladies.
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Efficiency and speed- rare qualities in todays commercial world.
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Företagsinformation
- Parfymaffär
- också i
- Butik med hårprodukter
- Kosmetikbutik
- Leverantör av kosmetika och parfymer
- Leverantör av skönhetsprodukter
- Leverantör av smaksättare och dofter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit 18, Ropewalk Shopping Centre, CV11 5TZ, NUNEATON, Storbritannien
4,8
Utmärkt
66 omdömen
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Fantastic service provided by Donna &…
Fantastic service provided by Donna & Natasha. Extremely friendly & soft spoken staff who never fail to deliver outstanding customer experience. Thank you ladies.
15 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Excellent service
When I visited the perfume shop, I was welcomed with a smile 😃 and received excellent customer service from Donna and Natasha. They both helped me find the perfume I was looking for and were so lovely and helpful throughout.
I would definitely go back again! ✨️🎉
Once again, thank you both for your lovely service! ❤️
15 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Donna & Natasha are always so helpful &…
Donna & Natasha are always so helpful & provide expert guidance when needed. A very friendly, professional experience in store too - i highly recommend them both !
15 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hello Christine,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Outstanding Customer Service!
I would like to recognise Natasha and Donna for consistently delivering exceptional customer service.
Every time I visit the perfume shop, they go above and beyond to make the experience enjoyable, personal, and memorable.
They have helped me countless times with choosing fragrances for myself, as well as for family and friends.
Their knowledge of the latest products is outstanding, and they always take the time to understand what I'm looking for before making recommendations. Thanks to their expertise, I've discovered several fragrances that I may not have considered otherwise.
What stands out most is their genuine commitment to putting customers at the heart of everything they do.
They are always welcoming, patient, friendly, and professional, making every visit feel valued and appreciated. Their dedication and passion for customer service are a real credit to the business.
Natasha and Donna are an excellent example of what great customer service looks like, and I believe they deserve recognition for their consistently high standards and the positive impact they have on their customers!
3 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hello Alty,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Natasha & Donna in Nuneaton branch were…
Natasha & Donna in Nuneaton branch were so lovely and helpful. They helped me find the perfect fragrance and also signed me up as a member for future discounts. They honestly brightened my day and were so patient with me. Thank you so much!
26 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Good customer Service
When the on line order was not suitable the Nuneaton branch resolved the matter and as a result I bought two further perfumes from them
13 juli 2026
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
nuneaton perfume shop
amy was very polite and helpful, made my shopping experience easy!!
7 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The lady in the shop in the rope walk…
The lady in the shop in the rope walk Nuneaton was so knowledgeable , let me try variety of new perfumes they have in and was helpful in choosing one that suits me x
15 juni 2026
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick and easy to order
Quick and easy to order. Purchase ready the next day in store. Great service. Can well recommend.
1 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Favourite perfume
Easy website, great price % 20 off . Love the selection.
My parcel arrived on time .
Royal Mail let me know when it was to arrive.
11 april 2026
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good company can see clearly the…
Very good company can see clearly the items.easy to order.
16 december 2025
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Natasha in Nuneaton was so polite
Natasha in Nuneaton was so polite, gave me the time I needed and did not rush me. Thank you will return
30 januari 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very helpful
Very helpful, Natasha and Amy in Nuneaton took the time to help us in store. Perfect service thank you.
30 januari 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amy was extremely polite and helpful
Amy was extremely polite and helpful. She was very knowledgeable on smells, making my experience of getting a new smell lovely.
30 januari 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Nuneaton 143
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Natasha from Nuneaton Store
Natasha from Nuneaton Store, was amazing.
She couldn’t have been more helpful Nothing was too much trouble as she let me smell the perfumes l asked to. She was very knowledgeable, asked me what scents l liked & pointed me in the right direction . I ended up very happy with my purchases. Fabulous customer service.
10 december 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nuneaton 143
HI,
Thank you for your lovely feedback. It's great to hear of your 5* experience with us.
Thank you.
The Perfume Shop
Well packaged and delivery was quicker…
Well packaged and delivery was quicker than expected
3 december 2025
Svar från The Perfume Shop - Nuneaton 143
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Svar från The Perfume Shop - Nuneaton 143
Hi,
Thanks for your review.
It's great to hear your feedback. We appreciate you!
The Perfume Shop.
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