When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Se mer
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Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Se mer
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Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Se mer
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I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... Se mer
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Very good collection of luxury global brands. Staff is very friendly and knowledgeable. Thanks to Zoe , she helped me to choose a good Prada perfume for my brother. Love from India.
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For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannien
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stopped by the perfume shop today and Emma was fantastic with helping me find not 1 but 2 fragrances after smelling a lot of others lol. Definitely be back to this store for those other ones I loved

Svar från The Perfume Shop - Edinburgh St James 360
Stopped in at the Perfume Shop out browsing in Edinburgh waiting for the Playhouse. Initially was looking for the new Ghost Linar Goddess to try and we met the lovely Callie. She took us through the scents, helped with the purchase and even threw in a gorgeous wee freebie bag. Absolutely 5 star service and would highly recommend!

Svar från The Perfume Shop - Edinburgh St James 360
Cara helped me choose the item i was after. Friendly & efficent service.
Thank you.

Svar från The Perfume Shop - Edinburgh St James 360
Zoe was very helpful and experienced.
We got what we were looking for all thanks to Zoe

Svar från The Perfume Shop - Edinburgh St James 360
The staff that attended to my was very pleasant and he was helpful. James is very nice and customer friendly

Svar från The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360
We both shop here at every celebration in life together and this time our wedding anniversary and we both bought each other gift sets with teddy's and chocs, served as always by the great team there and wonderful manager Paul

Svar från The Perfume Shop - Edinburgh St James 360
I have always been welcoming here in the shop and Cara helped me out a lot to choose the fragrances I needed to buy for my friends.

Svar från The Perfume Shop - Edinburgh St James 360
Zoe was so very patient from start to finish. She was able to gave us options and made me decide easily. She even gave us a lot of freebie’s because she said we spent a lot. We will truly comeback again and definitely look for her.

Svar från The Perfume Shop - Edinburgh St James 360
Paul and Zoe were amazing !! They were both so knowledgeable about EVERY perfume and match me with the perfect fragrance !!
Their customer service skills were excellent and they were both even lovelier people :)

Svar från The Perfume Shop - Edinburgh St James 360
Jamie, who I spoke with on the phone (to check availability of an item) and in store was very kind and helpful.

Svar från The Perfume Shop - Edinburgh St James 360
Excellent price for the Muse Estee Lauder perfume and was delivered on time the next day
Excellent service 👌

Svar från The Perfume Shop - Edinburgh St James 360
The staff is amazing and the service is 10 out 10 .

Svar från The Perfume Shop - Edinburgh St James 360
Due to lack of an experience at perfume field, all my queries were solved thanks to Emma & Paul.

Svar från The Perfume Shop - Edinburgh St James 360
Aurora was exceptionally knowledgeable, kind and helpful.
Outstanding customer service.
Anika was very helpful on my second visit to the store.

Svar från The Perfume Shop - Edinburgh St James 360
It always been hard to choose the right perfume of my choice but the staff Paul in the perfume shop helped us to get us right perfume of our choice .Thank you for providing an excellent customer experience by being excellent at his job

Svar från The Perfume Shop - Edinburgh St James 360
Aurora was very helpful, she told me about the travel bottle available for a fill for free, which was perfect for my needs

Svar från The Perfume Shop - Edinburgh St James 360
The Lady called Kush was very professional and patient.I really had a nice shopping experience.

Svar från The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360
Kush was very lovely! Shopped at this location multiple times in the past but never met her before. She recommended me a cologne for my partner and was very nice :)

Svar från The Perfume Shop - Edinburgh St James 360
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