The Perfume Shop - Edinburgh St James 360 Omdömen 

281
TrustScore 5 av 5

5,0

Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Se mer

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Betygsatt 5 av 5 stjärnor

Made to feel Very welcome upon entering the store.. Callie demonstrated good knowledge about different designers and the fragrances, she helped me hand pick a scent suited to my description.. highly r... Se mer

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Betygsatt 5 av 5 stjärnor

I was looking for a new perfume scent and felt overwhelmed but the colleague Lucy was really good she took the notes I liked and found perfumes she thought I’d love and I did find one she did a great... Se mer

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Betygsatt 5 av 5 stjärnor

Very good collection of luxury global brands. Staff is very friendly and knowledgeable. Thanks to Zoe , she helped me to choose a good Prada perfume for my brother. Love from India.

Företaget har svarat


Företagsinformation

  1. Parfymaffär
  2. Leverantör av skönhetsprodukter
  3. Leverantör av kosmetika och parfymer
  4. Kosmetikbutik
  5. Leverantör av smaksättare och dofter
  6. Butik med hårprodukter

Skrivet av företaget

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktuppgifter

  • Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannien

5,0

Utmärkt

TrustScore 5 av 5

281 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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5,0

Alla omdömen

(281)

36 121 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Stopped by the perfume shop today and…

Stopped by the perfume shop today and Emma was fantastic with helping me find not 1 but 2 fragrances after smelling a lot of others lol. Definitely be back to this store for those other ones I loved

25 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

5 star service

Stopped in at the Perfume Shop out browsing in Edinburgh waiting for the Playhouse. Initially was looking for the new Ghost Linar Goddess to try and we met the lovely Callie. She took us through the scents, helped with the purchase and even threw in a gorgeous wee freebie bag. Absolutely 5 star service and would highly recommend!

24 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Treat

Cara helped me choose the item i was after. Friendly & efficent service.
Thank you.

21 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Zoe was very helpful and experienced

Zoe was very helpful and experienced.
We got what we were looking for all thanks to Zoe

23 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

The staff that attended to my was very pleasant and polite

The staff that attended to my was very pleasant and he was helpful. James is very nice and customer friendly

4 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Very happy

Very happy, great selection, good offers. Love my new scent

18 juni 2026
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

We both shop here at every celebration…

We both shop here at every celebration in life together and this time our wedding anniversary and we both bought each other gift sets with teddy's and chocs, served as always by the great team there and wonderful manager Paul

21 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

I have always been welcoming here in…

I have always been welcoming here in the shop and Cara helped me out a lot to choose the fragrances I needed to buy for my friends.

22 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Zoe was so very patient from start to…

Zoe was so very patient from start to finish. She was able to gave us options and made me decide easily. She even gave us a lot of freebie’s because she said we spent a lot. We will truly comeback again and definitely look for her.

21 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Paul and Zoe were amazing !

Paul and Zoe were amazing !! They were both so knowledgeable about EVERY perfume and match me with the perfect fragrance !!
Their customer service skills were excellent and they were both even lovelier people :)

17 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Great Customer Service

Jamie, who I spoke with on the phone (to check availability of an item) and in store was very kind and helpful.

17 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent price for the Muse Estee Lauder perfume and was delivered on time the next day
Excellent service 👌

5 juni 2026
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

The staff is amazing and the service is…

The staff is amazing and the service is 10 out 10 .

16 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Lovely Service

Due to lack of an experience at perfume field, all my queries were solved thanks to Emma & Paul.

16 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Outstanding customer service

Aurora was exceptionally knowledgeable, kind and helpful.
Outstanding customer service.
Anika was very helpful on my second visit to the store.

15 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

It always been hard to choose the right…

It always been hard to choose the right perfume of my choice but the staff Paul in the perfume shop helped us to get us right perfume of our choice .Thank you for providing an excellent customer experience by being excellent at his job

15 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Helpful and friendly

Aurora was very helpful, she told me about the travel bottle available for a fill for free, which was perfect for my needs

12 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

The Lady called Kush was very…

The Lady called Kush was very professional and patient.I really had a nice shopping experience.

12 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

My fave perfume!

My fave perfume!! Speedy delivery ❤️❤️

8 juni 2026
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Lovely Assistants

Kush was very lovely! Shopped at this location multiple times in the past but never met her before. She recommended me a cologne for my partner and was very nice :)

12 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

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