When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Se mer
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Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up bu... Se mer
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Kush was absolutely fantastic! She was friendly, knowledgeable, and incredibly helpful throughout our visit. She took the time to understand what we were looking for and guided us through the differe... Se mer
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The girls on shift today were approachable, had genuine interest and were super helpful. Cara and another girl who was with her (didn’t get her name but served me the first time I came in with my sist... Se mer
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Served by Cara, absolutely top class. Looked up my buying history for me, advised me what I had previously bought and continued to provide exactly what I needed, updated my VIP card,ensured I had all... Se mer
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For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannien
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Matthew was very knowledgeable and helpful. He went over and above the call of duty to get the right scent for me. Well done Matthew. I will come back again. Nate

Svar från The Perfume Shop - Edinburgh St James 360
The staff are so nice
Kush was such a nice lady she helped us so much and she was really understanding she made us feel comfortable

Svar från The Perfume Shop - Edinburgh St James 360
Kush was absolutely fantastic! She was friendly, knowledgeable, and incredibly helpful throughout our visit. She took the time to understand what we were looking for and guided us through the different fragrances. Her recommendations were spot on.
Exceptional customer service from start to finish. Thank you, Kush. Highly recommended!

Svar från The Perfume Shop - Edinburgh St James 360
When we entered the store we weren’t planning to buy anything but Eman’s ( one of the staff members ) amazing service helped us find the perfect scents. She was so kind and helpful that we ended up buying more than expected! Definitely recommend visiting they have great perfumes and amazing customer service.

Svar från The Perfume Shop - Edinburgh St James 360
Great experience Kush helped me with options based on my preference and have honest inputs ✨

Svar från The Perfume Shop - Edinburgh St James 360
Callie C3 was very nice in customer service. Gave us a lot of tips and recommend very nice perfumes to us. My mrs was pleased with her help. Thank you

Svar från The Perfume Shop - Edinburgh St James 360
Eman was great and helped to find the right fragrance based on what I usually like. Amazing customer service.

Svar från The Perfume Shop - Edinburgh St James 360
I was served by a woman called Kush, lovely customer service and very helpful with the signing up of the rewards card :)

Svar från The Perfume Shop - Edinburgh St James 360
Kush was very helpful and had great knowledge

Svar från The Perfume Shop - Edinburgh St James 360
Zaheen is a perfect staff helped me find the best recommendation of perfumes and guided me step by step of each perfume i really loved it. Coming back soon

Svar från The Perfume Shop - Edinburgh St James 360
Jamie was very nice. Swift and efficient service. I asked for suggestions and she did great.

Svar från The Perfume Shop - Edinburgh St James 360
Amazing service! Lucy was so patient and helped me find my perfect scent.

Svar från The Perfume Shop - Edinburgh St James 360
Kush and Lucy were lovely and super attentive. They were very patient with me and offered lots of different suggestions based on the notes of scent I like. All around great experience :)

Svar från The Perfume Shop - Edinburgh St James 360
We had a great experience. Service was excellent. Staff ,her name is Cara was very friendly, professional and very helpful.

Svar från The Perfume Shop - Edinburgh St James 360
Jaimie was a extremely helpful and knowledgeable would recommend

Svar från The Perfume Shop - Edinburgh St James 360
Great environment staff was very friendly, no doubt kes is best.

Svar från The Perfume Shop - Edinburgh St James 360

Svar från The Perfume Shop - Edinburgh St James 360
I ordered YSL libre intense to gift my friend. The staff member LOIS packed that perfume so beautifully. She did a great job. And she’s a kind of a person too.

Svar från The Perfume Shop - Edinburgh St James 360
Zoe helped me decide on a fragrance for my birthday. She was so helpful, and happy to let me smell several different options before I finally picked one. 10/10 would recommend

Svar från The Perfume Shop - Edinburgh St James 360
I went into the perfume shop on Tuesday and honestly kush was ao welcoming and helpful, I brought two perfumes and im absolutely so happy, I also came back into the shop and all the other staff were so lovely and helpful too, the perfumes are such an amazing deal and I would recommend the perfume shop to anyone

Svar från The Perfume Shop - Edinburgh St James 360
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