We had such a lovely experience. All the staff were incredibly friendly and welcoming, and the customer service was excellent from start to finish. Everyone was patient, attentive and took the tim... Se mer
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Plats
Byt platsUnit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD EDINBURGH, GB
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Det här tycker kunderna
I had such a lovely experience at the perfume shop, and I especially want to mention Cara! She was absolutely amazing, so friendly, helpful, and knowledgeable, and she made the whole experience feel r... Se mer
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I love this shop and it's my go to place every time I want to treat myself or the people I love. Anika was amazing, I told her what I liked and she immediately knew what to recommend!
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I would like to commend Isla for providing me with excellent customer service. She greeted me warmly and took the time to understand my preferences. She was very patient and never made me feel rus... Se mer
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Företagsinformation
- Parfymaffär
- också i
- Butik med hårprodukter
- Kosmetikbutik
- Leverantör av kosmetika och parfymer
- Leverantör av skönhetsprodukter
- Leverantör av smaksättare och dofter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit SU 2.28, St James Quarter, 209 St James Crescent, EH1 3AD, EDINBURGH, Storbritannien
5,0
Utmärkt
309 omdömen
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I love this shop…
I love this shop and it's my go to place every time I want to treat myself or the people I love. Anika was amazing, I told her what I liked and she immediately knew what to recommend!
30 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hello Carmen,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Zoe was amazing!
I had Zoe help me to find the scent I was looking for, she pulled out a lot and was patient with me. We finally got there in the end!
She was absolutely amazing!
28 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi Bryony,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Iam glad to say
Iam glad to say , I got two butterflies ( Zoe and Lois ) . Those two pretty butterflies gave us great hospitality . Thank you
28 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hello Abhishek,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Cavan was great 👍 very knowledgeable…
Cavan was great 👍 very knowledgeable and helpful
27 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi Ma,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Hello I was I today and Cara was…
Hello I was I today and Cara was amazing very helpful and did not rush you to pick a perfume. Deffo be back.
26 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hello Leeann,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Excellent customer service
25 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hello Mateen,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
She was kind and professional.
She was kind and professional.
She talked me into buying 2 perfumes, great at her job.
(lois)
25 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi Hammad,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
I would like to commend Isla for…her excellent customer service
I would like to commend Isla for providing me with excellent customer service. She greeted me warmly and took the time to understand my preferences. She was very patient and never made me feel rushed while I was choosing a perfume.
Isla went above and beyond to show me different varieties and helped me find fragrances that suited my preferences. Thanks to her excellent service and recommendations, I ended up purchasing two perfumes, and I absolutely love both fragrances.
Thank you Isla, for making my shopping experience so enjoyable and for your outstanding customer service!
25 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi Juveria,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Zoe was so kind and took the time to…
Zoe was so kind and took the time to help me work out what perfume suited me.
23 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi Antonina,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Good stuff especially Eman
I went to Edinburgh Westfield shop and I met Eman their.. she is amazing with her charming smile and helped me a lot and I do recommend her
I had amazing time of shopping
16 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hello Cherry,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Lovely experience
We visited to see whether we could find some new perfume and aftershave for our wedding day and Jamie was so friendly and helpful. It was a lovely experience.
21 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hello Natasha,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Jamie was really helpful
Jamie was really helpful. She helped me buy not just one but two perfumes for my dad.
21 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hello Sujasca,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
I had such a lovely experience at the…
I had such a lovely experience at the perfume shop, and I especially want to mention Cara! She was absolutely amazing, so friendly, helpful, and knowledgeable, and she made the whole experience feel really enjoyable. Her service was exceptional and she went above and beyond to help me find what I was looking for. Thank you, Cara, for making my visit so lovely!
17 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hello Shreya,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Eman was the goat
Eman was the goat, super helpful very nice I’d recommend you go just to see her
16 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi Sam,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Very nice experience
Today I visited the shop for the first time and was attended by Lois. She was really nice and helped me with everything i needed with a great smile. It was a really nice experience.
15 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi Clara,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Nicely packaged and delivered.
4 september 2026
Svar från The Perfume Shop - Edinburgh St James 360
Hello Reitta,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
We had such a lovely experience
We had such a lovely experience. All the staff were incredibly friendly and welcoming, and the customer service was excellent from start to finish. Everyone was patient, attentive and took the time to make sure we were properly looked after.
A special mention to Zoe, who was absolutely fantastic. She was professional, warm and genuinely helpful, with a smile throughout. Nothing felt rushed and she made the whole experience so pleasant.
Excellent customer service all round. Thank you, Zoe and the entire team!
14 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi Yusrah,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Emma, a Star sales person
I have been a customer of the perfume shop for last 15 years. My experience this time at Edinburgh St James branch was made special by Emma. Emma during the busy time has given me and my family full attention and respect. We bought more perfumes than we planned during our visit. Thanks and well done Emma. Keep it up.
11 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Lovely shop with great staff
Lucy was great! Amazing service, recommendations and put up with me being fussy and indecisive without making me feel rushed.
11 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hello Keeley,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
The patience from the staff (Paul) that…
The patience from the staff (Paul) that attended to me was excellent. Paul had great knowledge of my scent options and helped me decide on the scent to pick.
6 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Edinburgh St James 360
Hi Melvin,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
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