Great experience with The Out. Everything was smooth from start to finish – very easy process and excellent service. The team was professional, friendly, and made the whole rental straightforward. T... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Second rental with The Out in London, wouldn't use any other car rental. All cars are Range Rovers, like new. Love the drop off and pick up service, especially valuable with kids and luggage. And... y... Se mer
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I had an excellent experience using The Out for my recent car hire. The whole process from booking to collection was smooth, straightforward, and very well organised. The platform itself is easy... Se mer
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Amazing from start to end! Really impressed with the customer service, prompt email responses. Car was really new, less than 500 miles as mileage. Car delivery staff were really nice. Only fe... Se mer
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Företagsinformation
Skrivet av företaget
Car rental by Jaguar Land Rover. Delivered to your door. No surprises, all-inclusive prices. Book within minutes in the app, we’ll deliver to you and collect when you’re done. Choose from Land Rover Discovery Sport, Land Rover Defender, Range Rover Evoque, Range Rover Sport PHEV, Range Rover Autobiography PHEV, Jaguar F-TYPE and fully electric Jaguar I-PACE. All-inclusive pricing: unlimited mileage, additional drivers, fully comprehensive insurance, delivery and collection in London Zones 1-5. And all the extras are included too.
Kontaktuppgifter
THE OUT, The Script, 44 Featherstone Street, Old Street, EC1Y 8RN, London, Storbritannien
- hello@theout.com
- theout.com
4,8
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always excellent service and support
Always excellent service and support, great car and made my birthday weekend treat very special
15 juni 2025
Svar från THE OUT
Thanks so much! We're thrilled to have been part of your birthday weekend - glad the experience and car made it extra special.
Looking forward to your next trip with us!
Everything was done on time and with…
Everything was done on time and with high quality. The whole experience was worth the cost.
9 juni 2025
Svar från THE OUT
Thank you! We're so glad to hear everything ran smoothly and lived up to expectations.
Looking forward to your next journey with us!
Svar från THE OUT
Thank you! We're so pleased to hear you enjoyed the service and the car.
We hope to see you again for another great trip soon!
Excellent service
Excellent service! Everything was on poiunt and on time. Will use again 100%!
29 maj 2025
Svar från THE OUT
Thanks so much for the kind words! We're thrilled everything went smoothly and on time for you.
Looking forward to welcoming you back again soon!
This was the first time I had used Out
This was the first time I had used Out. I would give them a five-star reading. I will highly recommend them to my friends and family. The entire experience is very easy. Excellent communication back and forth for some of the questions I had as well as having to adjust my pickup and drop off times.
4 juni 2025
Svar från THE OUT
Thanks so much for your kind words and for choosing THE OUT for the first time! We’re so pleased to hear the experience was smooth and that our team could help with your questions and adjustments. We really appreciate the recommendation and look forward to welcoming you back again soon!
Great car and everything worked out…
Great car and everything worked out fine.
Would be great to get a detailed instruction in a eMail for the pickup and the return - also a phone number (no watsapp or other services - because it can happen that there is no internet connection available!) if there is a delay or a earlier return. Would be great if you share a what3words address with the exact location of the car to pickup and that the customer can share the what3words address for return - would make life easier...
Also a phone landline would be great in case of an issue with the car - on not all places is a good internet connection for watsapp or eMail!
Would be great to get a pickup and return report with all details about the condition of the car.
Was also not clear that a money depot of 5000 GBP will additionally charged on the card - would be great to have all that before pickup in a short eMail.
To clean the front window (there where a lot of insects at the car takeover on the screen) it would be great to have a bottle with special cleaner and a tool in the car - costs you less than 10 GBP but you will get satisfied customers and you increase also the security on the street...
26 maj 2025
Svar från THE OUT
Thanks so much for your thoughtful and detailed feedback - we're really glad to hear everything worked out well with the car. We appreciate you taking the time to share your suggestions, and they’ve been noted.
We hope to welcome you back again soon!
Fantastic experience
Fantastic experience. Car was great and Qumar was great to deal with. On time on both delivery and collection and car was immaculate.
2 juni 2025
Svar från THE OUT
Thanks for the great feedback! We're so pleased to hear you had a fantastic experience and that everything ran smoothly. We'll be sure to pass on your kind words to Qumar.
We look forward to helping with your next trip!
The delivery of the car was generally…
The delivery of the car was generally easy and fairly seamless. However, given the price bracket, I would have expected a much higher spec of car and a newer model.
In terms of collection, the driver arrived earlier than the end of the booking without any prior notice.
23 maj 2025
Svar från THE OUT
Thanks so much for your feedback. We're really glad the delivery went smoothly, but we're sorry to hear the car didn’t quite meet your expectations in terms of spec and age. We've passed this on to the team to help improve things moving forward.
Apologies also for any confusion caused by our driver arriving early for the collection. Our drivers try to arrive early, but we would never expect you to return the car to us any earlier than your requested collection time. We are looking to improve how our drivers communicate this.
Our Customer Service Manager has reached out to you directly if you’d like to chat further. We appreciate you taking the time to share your thoughts.
Excellent service
Excellent service, very professional, easy to use, their delivery of cars is a game changer, strongly recommended !!
23 maj 2025
Svar från THE OUT
Thanks so much for the great review! We're glad you found the service smooth and the delivery helpful - we really appreciate the recommendation!
A Stress-Free Journey with The Out – Highly Recommend!
Absolutely Amazing !
I recently had the pleasure of booking a Range Rover Sport in Santorini Black with a diesel engine through The Out, and I genuinely can’t speak highly enough about the entire experience. From start to finish, the process was incredibly smooth, seamless, and completely stress-free — exactly what you want when arranging a premium vehicle.
The car itself was immaculate — the Santorini Black finish looked stunning, and the diesel engine offered the perfect balance of power and refinement. Driving it was an absolute joy, and it more than lived up to the Range Rover name.
What really stood out, though, was the level of service provided by The Out. Every step was handled with professionalism and care, and I wouldn’t hesitate to recommend them to absolutely anyone — including all my friends and family. If you’re considering using The Out, don’t think twice. It’s premium service, without the usual hassle.
A huge thank you to Timothy and Ramzan, who were fantastic with both the delivery and the collection of the vehicle. Friendly, punctual, and incredibly helpful — they made everything effortless. Honestly, they both deserve some serious kudos (or a bonus!) for how well they represented the brand. A five-star experience all round.
26 maj 2025
Svar från THE OUT
Thanks so much for taking the time to leave such a thoughtful review! We're delighted to hear you had a smooth and stress-free experience from start to finish - exactly what we aim for. It’s great to know the Range Rover Sport hit the mark, both in looks and performance.
We’ll definitely pass on your kind words to Timothy and Ramzan - we're really proud of the care they bring to each delivery and collection. Thanks again for the glowing recommendation, and we can’t wait to welcome you back for your next adventure!
Three things make the experience…
Three things make the experience flawless
1) Car was great
2) Abdell was awesome
3) Responsiveness from the office
19 maj 2025
Svar från THE OUT
Thanks so much! We're thrilled to hear the car, Abdell, and the team all delivered. That's exactly the kind of seamless experience we aim for - see you next time!
I can only have positive feedback from…
I can only have positive feedback from my experience. Smooth and professional service. Will definitely use it again !⭐️⭐️⭐️⭐️⭐️
14 maj 2025
Svar från THE OUT
Thanks so much for the kind words! We're thrilled to hear everything went smoothly and professionally.
Looking forward to welcoming you back again soon!
Having access to the freedoms of having…
Having access to the freedoms of having a a car to explore made our trip extra special. The drop off and pick up were a breeze. We definitely will be repeat customers. Thank you for the A+ experience.
19 maj 2025
Svar från THE OUT
Thanks for your lovely review! We're so glad the car helped make your trip extra special, and that the drop-off and pick-up were a breeze.
We look forward to having you back again soon!
Svar från THE OUT
Thanks so much! We’re glad everything was seamless from start to finish - see you next time!
Excellent Staff
The staff of The Out were extremely professional and went way beyond normal customer service to provide a great experience.
18 maj 2025
Svar från THE OUT
Thank you! We're so pleased to hear the team made such a positive impression. We’ll be sure to pass on your kind words - we hope to see you again soon!
Svar från THE OUT
Thanks so much for your review! We're really glad you enjoyed the service - we’ll be here when you're ready for your next adventure!
Svar från THE OUT
Thank you for the kind words! We're so glad you enjoyed the service and the car.
We hope to see you again soon!
Superb experience as always!
Seamless and effortless experience again - my second time using The Out and absolutely love the convenience and level of customer service. The vehicles are always immaculate and such a pleasure to drive. Looking forward to my next road trip with The Out
11 maj 2025
Svar från THE OUT
Thank you for the wonderful review! We're so pleased to hear your second experience was just as seamless, and that you're enjoying both the service and the drive.
Can’t wait to be part of your next road trip!
Best way to rent a car!
It’s so great to have a car delivered and picked up - avoids all the stress and hassles of a car rental process. The delivery and collection process was flawless, car was immaculate. I would absolutely do this again!
9 maj 2025
Svar från THE OUT
Thank you for the fantastic review! We're so glad the delivery and collection made things stress-free and that the car met your expectations.
We'd love to welcome you back anytime!
Svar från THE OUT
Thank you for the great feedback! We're so pleased to hear the experience and service were excellent.
Looking forward to your next journey with us!
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