Amazing. I had tried several places for this particular product and couldn’t get it delivered to N.Ireland and I received it from this store within days. Fantastic service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As usual I was last minute, but needed to get a particular bike for my grandaughter's birthday. I emailed them to see if there was any chance of an overnight delivery and received a prompt response by... Se mer
You took my money for an item that wasn't in stock, I then had to wait a week to get my money back. No problem with customer service who were good but please keep the stock levels up to date on your w... Se mer
Företaget har svarat
I am so impressed with both the customer service and the wonderful toys provided by this company! They gave me great advice when choosing a play house for my grand daughter, it’s arrived and is beyond... Se mer
Företagsinformation
Skrivet av företaget
The Online Toy Shop is home to a huge selection of Scooters, Ride-Ons and Balance Bikes from big brands such as Micro Scooter, Smoby, Scoot & Ride, Banwood, Chillafish, Core Scooters, Vilac and Wheelybug. We also stock a huge range of Trampolines, Swings, Outdoor Climbing Frames & Playsets, Outdoor Toys, Playhouses, Slides and Role Play toys from brands such as Gorilla Play, Smoby, Aquaplay, Classic World, Nattou and Little Rascals. We also offer Free UK delivery on everything we sell.
Kontaktuppgifter
High House, IP13 6BQ, Bredfield, Storbritannien
- hello@theonlinetoyshop.co.uk
- theonlinetoyshop.co.uk
4,2
Bra
67 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A great swing and slide set
Contact from the company wasn’t ideal. The swing set arrived and i hadn’t even known it was out for delivery. it’s a good job that i was home!
That said, the swing and slide set was extremely well made. It came in several boxes with a booklet of instructions. my husband is a very good DIYer so didn’t have any issues in putting this together.
I’d say this is very good value for money.
9 juli 2025
Just as described and very good value…
Just as described and very good value for money. Quick delivery
27 juni 2025
After putting bike together with some…
After putting bike together with some difficulty took to bike shop and they informed us that the bike was nit made correctly front forks do nit libe up so wheel us not central
27 april 2025
Highly Recommend! Great prices & quality service.
I came here to check reviews on this company myself, before making a big purchase & decided to give them a go -
Safe to say I'll be back!
Order process was quick & easy, had good communications throughout regarding order updates & delivery.
Very impressed with the delivery service. I ordered on a Mon midday for delivery to NI and was expecting it to maybe take up to a week or so. I got an update on the Wednesday morning (2 days later) to say my order was out for delivery & it came that afternoon!
Great service & great deals, definitely recommend 🙂
28 april 2025
Omdöme utan inbjudan
Ordered a scooter for my granddaughter
Ordered a scooter for my granddaughter. Website easy to use. Scooter arrived within a few days. Great price with a discount. Would definitely use again.
3 februari 2025
Excellent service an terrific price
Excellent service an terrific price
Ordered the table an chair for my wee grandson it changes to a logo table and a painting easel,he loves it. Delivery was really quick,3 days! So very happy
31 januari 2025
Better than Amazon
Ordered a scooter and helmet at 9pm on a Tuesday and the products arrived Thursday morning. Very fast service, well packaged and competitively priced - much better than Amazon - thanks!
8 januari 2025
Omdöme utan inbjudan
Everytime I ordered a lightening…
Everytime I ordered a lightening McQueen electric ride on car from other companies within half an hour I would have received an email stating it was out of stock, instead of being honest that they didn’t deliver to Northern Ireland.
I then placed an order with the online toy shop and I now have the lightening McQueen car in time for Christmas
Customer service kept me up to date and it came on the delivery date.
I would highly recommend the online toy shop.
Northern Ireland customers pay more for delivery but believe me I was quoted £100 for delivery as the online toy shop was £40 but I was grateful that I was able to get it as I said I did try other places. I will have a happy and excited grandson on Christmas Day.
Thanks to the online toy shop
28 november 2024
Omdöme utan inbjudan
MeowBaby Boucle ball pt
I ordered the MeowBaby Boucle ball pit and it is beautiful! As described and arrived so quickly!
25 november 2024
Good price and product
Good price, product was true to picture and description. Arrived on the scheduled date
15 november 2024
True to their word
True to their word, having needed to contact to discuss expected delivery date.
Thank You
21 november 2024
The product is good.
The product is good.
However time scales for delivery are misleading. Not a good idea to rely upon estimates as they are not realistic
13 november 2024
Svar från The Online Toy Shop
Hi Karen, thank you for your review. Im sorry the delivery times did not meet your expectations. Please note, the product listings for the items you ordered display a 7-10 working day delivery timescale and the items where delivered within 8 working days. I understand that the initial delivery attempt failed which I know can be frustrating but pleased they were able to revisit for a successful delivery the following day for you. Should you need any further assistance please do not hesitate to reach out to us via email on hello@theonlinetoyshop.co.uk
Kindest Regards
Easy to order and great…
Easy to order and great product....didn't deliver to my nearest co-op store so had to go out of my way a little to collect it
12 november 2024
What an outstanding company!!
What an outstanding company!
I’ve never come across a more professional company than this shop! So helpful with all questions I’ve asked! Kept me in the loop with all my delivery/ order.
They work super hard and fast to make sure once orders are placed that they get dispatched quickly. You can see the love and passion they have towards there business. 100% recommend this shop for all your bits I’ll use them forever now I’ve found them!
Just need to make everyone aware of how amazing this company is!!
Thank you for everything!
21 november 2024
Omdöme utan inbjudan
Good all round customer service
Ordered Hoppstar camera, it was a good price, tracking available and package arrived ahead of schedule. Good all round service.
16 oktober 2024
My daughter loved it
Delivery was withing the alotted time. Fantastic value for money. My daughter loved it
24 juli 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.