I Ordered from Greece Laura Ashley lights. I received in a week, the communication with the company was great and all I received was more than great! Highly recommend!! Thank you lights and living te... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The lamp arrived perfect. The shade arrived damaged. I emailed to say that got no reply. Not too sure if I would use again, as there is no reply to issues. Did'nt want to communicate negatively throug... Se mer
We were surprised that one website offered an amazing choice of quality lighting at very good prices. Ordering was made straightforward with the website.. It even suggested the correct bulb for a... Se mer
Prompt delivery even though item was sourced outide of Ireland. Very helpful Receptionist Joy when I made a telephone enquiry.
Företagsinformation
Skrivet av företaget
The Online Lighting Store...For All Your Lighting Needs.
Kontaktuppgifter
PO Box 393, BT20 9GQ, Bangor, Storbritannien
- +442896227517
- info@theonlinelightingstore.co.uk
- theonlinelightingstore.co.uk
4,5
Utmärkt
747 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We are really pleased with the two…
We are really pleased with the two stylish lights we bought from the Online Lighting Store. The company were really helpful and the lights were very good value. I would definitely use them again.
14 november 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thank you for taking the time to leave us a review Vicky.
Svar från The Online Lighting Store
Thanks for your great review Ursula!
5 weeks and still waiting
5 weeks and still waiting. I contacted these guys before I ordered to check the light was in stock, and they confirmed it was. 5 weeks later and it's not arrived and I've had no contact to say when it will be. I've asked them where it is, and no confirmation. I guess I will have to do a chargeback with the bank. Really annoyed to be misled like this.
Update - New estimate (and only an estimate) for the product they said was in stock, is w/c 24/11. So this is over 7 weeks to deliver a light. I have asked for a refund. Let's see how long this takes.
11 november 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Hi, I am sorry you have had this experience and I would like to review this further. Can you provide me with an order number or an email address that would have been used to place this order and I can see what I can find at our end?
The wait from order to delivery was far…
The wait from order to delivery was far too long for an item classified as being in stock.Over two weeks
5 november 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Hi, can you give me your order number and I can look into this for you?
2 disappointing questions I raised to be role there were 3 mistakes on the companies behalf.
I ordered these along with a light and another set of bulbs, only to be told I wouldn’t receive them as it was an online mistake regarding both sets of bulbs. I did wonder as it said they were free, but thought it could be an offer with the light. I was also charged approx £8 postage for the light. It cost over £90, and the email I received said orders over £75 would be free. After raising about the lights, I subsequently raised this and showed the email saying it was free postage over £75, only to be told that was another mistake. So the company apparently made 3 mistakes regarding cost. It was quite disappointing. Light was ok, a bit more plasticky looking than I hoped for, and strange that the wires were not coloured for electrics as I expected they would be with dar apparently being made in the UK? It’s a shame, I did some research on the light and this company and feel a bit let down despite this. I understand genuine mistakes, but to have 3 in one order was quite disappointing and in a first order to the company. Maybe it was a one off and just happened to me.
31 oktober 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Hi Aimi, can I get your order number and I will investigate this a bit further please?
Great product with plenty of lead if…
Great product with plenty of lead if that is your need. Allow time for it to arrive as it takes a little time.
10 november 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thanks for the review, I will have a look into what took your order a bit longer than expected.
Highly recommended
Very happy with product and came very well packaged and arrived quickly
9 oktober 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thanks for this, your review is much appreciated.
Svar från The Online Lighting Store
Thank you, every review helps us greatly.
Great Light
Great Light, just haven't put it up yet, was expecting it to be in one piece but hopefully the electrician will put it together for me. And I since ordered another light which arrived today, and I have just unpacked (It is in 1 piece) and its fabulous. Looking forward to seeing them both up!
1 oktober 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thanks for your review, some fitting do require a bit of assembly, if anything is unclear with this just get in touch.
Fantastic customer service and value for money goods
Being able to contact customer services by phone or email and to receive prompt responses is a great asset to this company
Being kept up to date with order process, everything about this company will make them my chosen company for further purchases.
I was hesitant about my purchase of 2 table lamp shades because of an exceptional low price.
My worries were unfounded as the shades are absolutely beautiful and may I add more striking than 2 Laura Ashley shades I have had for a couple of years and a third of the price
Thank you for wonderful service provided
1 november 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thanks for taking the time to do this, all your comments will be passed to our CS team for review as well.
Wrong shade sent
Wrong shade sent, not even similar in colour, replacement sent but should have been correct first time
28 oktober 2025
Svar från The Online Lighting Store
Sorry about that, hopefully this is now sorted and you are enjoying your correct shade.
Excellent Customer Service
Excellent Customer Service. Joy Walker was especially helpful! I ordered a light fitting and then realised I already had one that would suit the room. I asked for a refund and Joy dealt with it straight away.
4 november 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thank you, and I will pass this onto Joy.
Brilliant all round purchase
Brilliant..... very easy to order.
Arrived within a few days, excellently packed, so no chance of getting damaged.
Very happy with the light, good quality.
Happy Customer, I will definitely order again!
3 november 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thanks for this.
Great company with fab products
Great service, my fabulous lights arrived very promptly , their website was so easy to navigate and they have a vast selection of lights at really great prices
20 september 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Glad you are happy, thanks for the review.
My items were well packed and in great…
My items were well packed and in great condition when delivered. Well made and a lovely colour. I'm very pleased with my order.
1 november 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Great, thanks for this, I will pass this onto the warehouse as well.
Great value bulbs received promptly.
1 november 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Great stuff, glad you had a good experience.
Very good to deal with and quick…
Very good to deal with and quick delivery.
14 oktober 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thanks for this, much appreciated.
Good light but nightmare to install
The light was good when installed but the electrician took hours to install it. He said the lack of space in the ceiling rose coupled with the awkwardness of the fixing screws for the rose to the backplate made it one of the most awkward he’s ever put up.
22 oktober 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thank you for taking the time to leave a review Tony!
Well packaged
Easy to use website, faster than anticipated delivery, quality products extremely well packaged
9 oktober 2025
Omdöme utan inbjudan
Svar från The Online Lighting Store
Thanks for your review David, we really appreciate it!
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