I had difficulty getting hold of Pigmanorm, which was recommended by my dermatologist, but this company made the process quick and easy. They approved my order promptly and got it sent out without del... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy to use and very quick response. Asked all the right questions and I uploaded pics for easy clarification. Postage arrived promptly and a signature was required. Highly recommend and will def... Se mer
Easy purchase once you have gone through a consultation and it's agreed. Easy website. Just the discount for regular orders is very minimal. At last a 20% would be a kind gesture when you're spendi... Se mer
I've used The Online Clinic a few times now and every time the doctors have been very helpful. I've found the consultation process really smooth and delivery was fast. I will be using again!
Företagsinformation
- Apotekshandel
- också i
- Hemsjukvård
Skrivet av företaget
We provide private prescriptions for guaranteed next day delivery. We are UK based and licensed by the Care Quality Commission. All doctors are registered with the General Medical Council.
The Online Clinic Details
Skrivet av företaget
Kontaktuppgifter
2 Wingate Business Exchange, 64-66 Wingate Square, SW4 0AF, London, Storbritannien
- 020 7127 9200
- customerservice@theonlineclinic.co.uk
- theonlineclinic.co.uk
4,7
Utmärkt
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No messing faster than GP had the…
No messing faster than GP had the tablets i needed quicker than i could even get an appointment with my GP
14 juli 2026
Positive experience, definitely use again
Medical questionnaire was straightforward & easy to use, along with how to take & upload pictures, ID etc.
My answers to further questions from the GP’s were responded to very quickly. Prescription ordering process (once prescribed) was easy & quick, delivery on time. Overall a very positive experience using The Online Clinic.
28 juni 2026
Excellent customer service
Excellent customer service, promptly responded. I have zero complaints. Thank you.
8 juli 2026
excellent service .
excellent service .arrives prompt on time everytime,super efficient . highly recommend this company .
12 juli 2026
Really simple process and I’m already…
Really simple process and I’m already seeing great results.
12 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very slick and easy-to-use service…
Very slick and easy-to-use service overall. I needed a diagnostic test, which arrived promptly, was straightforward to complete, and the results came back quickly. The process up to that point was excellent.
My only suggestion for improvement is around continuity of care. Once I received my result, I needed treatment, but I had to open a separate consultation. The new clinician initially asked me to order a test, even though I had already completed one through the same service. It would have been much smoother if I could have shared my existing results directly with a doctor as part of the same journey, without effectively starting again.
Overall, I had a good experience and would use the service again, but a more joined-up process between testing and treatment would make it even better.
5 juli 2026
Svar från The Online Clinic
Fed
Thank you for taking the time to write a review.
This was an error by the doctor who reviewed your consultation. Your test result was available to her, but she did not notice the result prior to adding the test kit for you. Everything is held under one patient record, and your test result was there for her to view. Please accept our apologies for the unnecessary step in the process.
We hope that we can be of service to you again in the future.
Kind regards,
Claire Davenport
Thank you
Thank you, will be using in again future. Literally arrived the following morning
7 juli 2026
Fast initial response then...
Fast response. Precise questions > helpful result. Resolution via prompt shipment of required medicine from an online chemist with very competitive prices.
However, a refill request was declined. A factor present for the first prescription was unchanged (age) but used as a reason for denial. Inconsistent.
2 juli 2026
Svar från The Online Clinic
Paul
Thank you for taking the time to write a review.
We will check exactly what happened and come back to you personally with a response as to why you were approved and then refused a repeat prescription. We have not had any policy changes recently, so the original approval may have been an error.
We will email you once the matter has been looked into.
Please accept our apologies for the inconsistency.
Kind regards,
Robert MacKay
Speedy and did what was required
8 juli 2026
Easy and quick process at good prices
25 juni 2026
Prompt service and response to queries.
29 juni 2026
Doctors are very quick to respond and…
Doctors are very quick to respond and medication is sent very fast
6 juli 2026
An efficient service
An efficient service. I was able to log on early in the morning. Enter the information, was asked a couple of questions which were turned around quickly and my prescription arrived the next day. Very easy.
2 juli 2026
First class experience
First class experience. Would take ages to get an appointment with my GP and it's gatekeeping call handlers. And even then I would probably only get to see an HCA by the time I got one. Standards have slipped considerably in the NHS and although I could have got my prescription for free because of an existing health condition, I just can't be bothered with the hassle of waiting weeks for an appointment. Online consultation was easy to do and your order will arrive on next day delivery. Have used before and will use again when the need arises.
2 juli 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.