The Online Clinic Omdömen 

14 003
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy purchase once you have gone through a consultation and it's agreed. Easy website. Just the discount for regular orders is very minimal. At last a 20% would be a kind gesture when you're spendi... Se mer

Betygsatt 5 av 5 stjärnor

I've used The Online Clinic a few times now and every time the doctors have been very helpful. I've found the consultation process really smooth and delivery was fast. I will be using again!

Betygsatt 5 av 5 stjärnor

The delivery company DPD failed to deliver my order to the correct address and was sadly never rectified by DPD. Which caused great anxiety. But once I contacted The online clinic I was met by a lovel... Se mer

Betygsatt 5 av 5 stjärnor

I’ve used The Online Clinic on several occasions and have always had a great experience. Most recently, I had a query about two items on my prescription and was really impressed with how quickly they... Se mer

Företagsinformation

  1. Apotekshandel
  2. också i
  3. Hemsjukvård

Skrivet av företaget

We provide private prescriptions for guaranteed next day delivery. We are UK based and licensed by the Care Quality Commission. All doctors are registered with the General Medical Council.

The Online Clinic Details

Skrivet av företaget


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

14 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(14 003)

557 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

After a bit of confusion with…

After a bit of confusion with contradictory order cut-off times with my first order, the second went swimmingly. Fast service, friendly communication, quality product, good price and good pre and post sales care.

3 augusti 2026
Betygsatt 2 av 5 stjärnor

Insists on intimate pictures

Unlike any other company I've used- or even my own GP- this company demands intimate pictures and does not understand that some people don't want to/physically can't do that.

9 augusti 2026
Omdöme utan inbjudan
Logotyp för The Online Clinic

Svar från The Online Clinic

Lucy

Thank you for taking the time to write a review.

The doctors require appropriate images to make a diagnosis. Images are only requested where they are essential for an accurate diagnosis to be made.

If you feel the doctor asked for something that was inappropriate within the context of a medical consultation, please contact the helpdesk so that the matter can be investigated.

Kind regards,

Claire Davenport

Betygsatt 5 av 5 stjärnor

Dilligent in prescribing Monjauro and efficient delivery.

This was my first time looking to be prescribed Monjauro. They were incredibly dilligent in ensuring that I was not only eligible to be prescribed this product, but also ensured that I could take it with all the other medication I am taking. They took due dilligence very seriously. Once approved the product was shipped and received in a few days and was packaged incredibly well. I was kept upto date throughout the whole ordering process and will definitely be using them again.

14 juli 2026
Betygsatt 5 av 5 stjärnor

No issues at all

No issues at all, fast reliable service. If you need to speak to the staff they’re go out of there to help you.
Excellent service all round

1 augusti 2026
Betygsatt 5 av 5 stjärnor

This was my first time obtanining…

This was my first time obtanining medication privately and was unsure how it worked. However, the online questionnaire was straightforward and the doctor responded within minutes. Once I agreed that The Online Clinic will share the prescription details with my GP, I was able to obtain the medication without any further delay and delivery was quick. SInce my order the company contacted me only once (by email) to ask for feedback and I have not been 'pestered' to purchase again, which I appreciate.

9 juli 2026
Betygsatt 5 av 5 stjärnor

Finally ... a truly successful weight loss tool

The medication has stopped my cravings for 'unhealthy' food. I stay full for longer and just don't get hungry. I have no desire to binge eat and am no longer bothered about eating chocolate. I have better portion control. Mounjaro is incredible!

I find it reassuring to be able to pick up the phone to discuss my progress with a member of staff. Everyone I've spoken to has been patient, understanding, informative and helpful.

31 juli 2026
Betygsatt 5 av 5 stjärnor

Highly Recommended

Excellent communication. Online messages responded to extremely quickly and prescriptions authorised and items dispensed and delivered very quickly. I felt that care was taken to ensure I understood how to use products safely and for maximum effectiveness. Cannot comment yet on results as only been using the products for a few days.

22 juli 2026
Betygsatt 1 av 5 stjärnor

Happy to Pay, Just Needed My Medication Quickly

As a visitor to the UK, I unexpectedly had to extend my stay and urgently needed a one-week supply of my regular medications for diabetes (insulin), high blood pressure, and an autoimmune condition. I provided proof of all my existing prescriptions, yet it took two days for only one medication to be approved. I was then told I needed to complete separate consultations for the other two medications.

The cost was never the issue. If additional consultation fees were required, I would have happily paid them all at once. My priority was receiving my medication quickly, as your service advertises itself as an emergency service with fast responses. Instead, I lost valuable time waiting, only to be told to start the process again for the remaining medications.

The process felt unnecessarily drawn out and gave the impression that multiple consultations were being prioritised over resolving an urgent request efficiently. When someone is at risk of running out of essential medication, time is far more important than paperwork.

If you genuinely offer an emergency repeat prescription service, don’t waste potential customers’ time when they need help the most

26 juli 2026
Omdöme utan inbjudan
Logotyp för The Online Clinic

Svar från The Online Clinic

Thank you for taking the time to write a review.

This sounds very odd. The patient services team should have been able to resolve all of this for you following one consultation with a doctor. It would have required more than one prescription, but it should have been handled seamlessly (which it clearly was not).

Please contact the help desk and ask for your case to be reserved for me and I will look into the matter for you. If this happened exactly as you have described, then the team member responsible will require additional training.

We look forward to being of service to you.

Kind regards,

Claire Davenport

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer