Theo2 Omdömen 

173
TrustScore 1.5 av 5

1,5

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

The O2 venue app is an absolute joke, locks you out and leaves you with no access to your tickets. Keeps asking to verify account and this also fails. Also hours of waiting time from the announced t... Se mer

Betygsatt 1 av 5 stjärnor

Awful place. Went there for boxing, I didn’t have the best view so watched through DAZN on my phone. According to security that was “not allowed”. To be honest I watched it at home without someone who... Se mer

Betygsatt 1 av 5 stjärnor

The O2 Venue app is honestly awful. It locks you out for no reason, constantly thinks you’re a bot, and won’t even let you reset your password when you need to access your tickets. It’s incredibly str... Se mer

Betygsatt 1 av 5 stjärnor

Went to see Rag n Bone man Nov24. Never did see him because was so oversold and rammed, couldnt get beyond entrance door faced with large black curtain. Was clearly dangrous should there have be... Se mer

1,5

Mycket dålig

TrustScore 1.5 av 5

173 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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1,5

Alla omdömen

(173)

22 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

The Worst Venue I have been in in 50 years of concert going.

Starting at the start:
The car park is a mess and in parts dangerous with bad signage.
The food and drink one is forced to buy is ridiculously overpriced, it literally feels like being robbed.
The upper area seats are horribly small and uncomfortable, I have been more comfortable on cheapo flights.
The PA system is very low quality, loudness bought on the cheap.

19 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't go to the O2 with bags... in fact, don't go at all.

At the Hans Zimmer concert on June 14th, the security was not only inadequate, but poorly trained, aggressive and ignorant. The security procedures frustrating and laughably ineffective. Thousands of people were made to queue to have their bags scanned in a line and then told to go back to the end of another mammoth queue, but no proof of scanning was offered to those who had been through the scanning procedure, so that people might as well have just gone straight into the second queue. They didn't check. This caused delays of upward of half and hour. It was pathetic. The staff were poorly trained and didn't know what they were doing, and when challenged, were rude and aggressive. One of them told me to f-off. Thousands missed the start of the Hans Zimmer concert because of their ineptitude. One security oaf near the (full) bag drop, which one had to pay £10 for, threatened me with violence. It was a Wednesday night, and they should have expected people to come straight from work with their bags. The entire queue was fuming. I won't be coming back. I will make it my job to dissuade people from coming to the O2. A pity, because it was a great concert and a great venue – inside.

14 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Food and drink

Great venue but ruined by the astronomical price of food and drink inside the arena £8 for a budwiser and a meal £20
No need and will not be going again which is a shame as great venue

2 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Sadly I cannot give zero stars

Sadly I cannot give zero stars!

After spending a whole day travelling and spending a small fortune of a few hundred pounds, I could have gone to Spain for a week with a better enjoyment!

What an utter disgusting event this show was. No where were there signs about bag sizes, except to be told in the T&C’s. Sorry, who actually reads all that, it’s a show?

If it was that important (as per the T&C’s in bold writing), why was this not put onto any email correspondence or notices leading to the event and what are these robbers charging for a locker (money grab again)?

Surely many people like me would bring a jacket etc in case it became cold and not wishing to carry it around would have a bag of some sorts.

Security was a complete farce, a handful of people were screened, 99% just walked through the main entrance while the police just stood there chatting?

The show was supposed to start at 7:30, why were people still coming in at 8:30?

Micky was funny for the short time he was on, the sound system was awful, why?

Seriously, the whole event was a shambles, disorganised chaos, poor staff attitude, terrible facilities not cleaned. Forcing all out after the short show into narrow passages to exit the building.

Mobile phone were bagged up, yet what do we see, people walking around inside the show area with mobiles, staff there didn’t say a word!

Like others have said, overpriced drinks everywhere. Restaurants had long queues, why did they not have a booking system for that?

I will not recommend the venue to anyone and certainly will not be returning again.

1 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Assaulted by security staff

I visited the O2 arena to watch a concert and was assaulted by a group of the security team.

Whilst finding my seat in the area, I accidentally missed a step and fell over. A member of the security team immediately dragged me out of the arena because the fall had made me a ‘security threat’ to other spectators. Another 5 security team members then felt the need to forcibly carry me through the arena and outside, severely bruising my whole body during the process and at no point did I resist any of this.

Once outside, the security team continued to throw me onto the ground outside, splitting my eyebrow open and leaving me with a permanent scar on my face.

The ejection and the way I was treated was completely unnecessary and brutal. I have emailed the o2 to which their reply was:
I am so sorry if you feel as though you were wrongfully ejected but our security team had concluded that your ejection was appropriate and lawful and so unfortunately, there isn't anything I can do to assist further on this occasion.

2 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolute ripoff; never again.

Absolute ripoff. Car park £37, with no other choices available on the day. Sadickheads Ulez £12.50 . O2 Dirty with filthy facilities. Ripoff prices, pint of beer £8.50 and a bag of popcorn £11.00. When the show is over all the doors in the O2 are all closed except the main doors. Takes an eternity to get out and its a dangerous practice especially if there is an emergency/fire. Then if you are trying to get home by tube the queue for the tube is longer than the cast of Ben Hur and Schindlers list.
If you are in the car park good luck getting out, but if the trains are on strike, have engineering works or like ours simply don’t run late you have no choice.
All in all we won’t be going to this Spanish owned overpriced dirty venue again, as its purely designed to rob you of your money. There is absolutely no justification for their prices. The staff should all wear a cape & a mask so you know you will be robbed.
As they say in Spain to the board of Telefonica……vayanse a la mierrda pendejos.

27 maj 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Bad acoustics

Went to see Micky Flanagan he was great, however, the acoustics was awful.
The support act was good as far as I could hear and pick up what he was saying. Not his fault.
Micky was good but same the acoustics needs to be looked at.

18 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dreadful experience at the O2 seeing…

Dreadful experience at the O2 seeing Micky Flanagan.

The show suffered with some acoustic problems making it very difficult to hear the performance.

Drinks in the Amex Lounge were let down by a lack of choice. No beer pumps working, no Guinness, low or zero alcohol options just over priced wines and spirits.

Finally getting out of the venue is an absolute disgrace. No marshalling of the traffic, roads conned off, constant building work - took an hour to leave the car park. The O2 needs a complete rethink of the customer experience.

Individuals vaping inside the venue, even though there are signs clearly saying no vaping. Selfish thick people who can’t read as Micky would say.

I’d choice another venue when I go to see another show in the future.

11 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor Comedy Venue & Rip-Off

Shocking venue for comedy. Way too big and made worse by patrons unable to go without a drink or a toilet break for 80 minutes. Our seat was by one of the floor exits and the e constant stream of people completely disrupted the show. The temporary seats we had were tight and had no legroom, The costs of food and drink is scandalous; £8.50 a pint, £13 a glass of wine. AMEX lounge is decent but obviously plagued by same price list.

12 maj 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Staff amazing/ Micky Flannigan disappointing

The staff were extremely helpful, as my husband is disabled, made us feel very welcome. I was disappointed with the show though. Micky Flannigan (If ever we needed it) I've been a fan for a long time and was anticipating a hilarious show. But Micky came on late said he had sore throat, which isn't nice but only did an hour and maybe 15 minutes. We for one had paid alot of money to get there and ticket, but Micky kept saying I know you've gotta get going reasonably early. Seriously, we were abit annoyed as the warm up act did about half hour, he was very good, but Micky, I felt did a half hearted job. Gutted as we have been massive fans. Felt like he couldn't wait to go, his material though quite funny not up to usual standard. I hope his future shows are longer and he gets back to the Micky we all fell in love with.

11 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor service. Vaping everywhere.

What is it with people Vaping everywhere? In the performance arena it clearly states you can not vape in there but people where continously doing so. Completely ruined our experience of watching Paramore. Staff did nothing. Shambles.

23 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t go to the O2

Worse experience after o2. The show was amazing but afterwards, no organisation after the show and took longer to get out the area then the actual show. Everything over priced, what a soulless experience after a great show

18 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Elton John at the 02

After paying to see Elton John back in 2018 the show was postponed in 2020 due to covid. I am supposed to be finally seeing him tomorrow evening at the 02. 02 stipulates that you have to use their 02 venue app to access your tickets - however despite trying many times I am unable to setup or access the o2 app and see my tickets. I have sent various messages to both 02 and ticketmaster for assistance - while I have a response from both 02 and Ticketmaster - the help was useless and didnt work - and with less than 24 hours to go I still have no tickets and not even sure I can access the event. I have wait 5 years to see Elton! I cannot express how disappointed and heartbroken I will be if denied access.

12 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The O2 (O2 Arena) / Amex Lounge - Room for Improvement

Went to The O2 (O2 Arena) to see Elton John’s Farewell Yellow Brick Road concert. The actual concert was great
BUT
1. We had access to the AMEX Lounge - overcrowded and overpriced (long queues at the bar, not enough seating) - poor experience.
2. Long queues at concessions. Not enough staff.
3. Inadequate toilet facilities - we were near Block 102. The Gents was relabelled Ladies, women expected to use a few cubicles next to dirty urinal troughs. Used sanitary towels left on top of WCs (no bins provided). Where were the Mens toilets?
4. Massive queues for underground at North Greenwich after the event.

All of these issues (apart from point 4.) are avoidable. The O2 holds hundreds of big events every year but fail to get hold of these basic issues. Could do better.

9 april 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Thought I would update on my situation…

Thought I would update on my situation and how bad O2 is, had fold 4 wanted to switch to 14 but had none so decided to get the 13 and put deposit down for 14 collected 11th Nov.

I switched to the 13 pro max 1tb as only one they had in store and put deposit down for the 14 pro max 256gb which collected 11th of November so got deposit back and handed back the 13, it’s now 16th March and still left with paying for the 13 not the 14 as found out in the end the las cancelled the wrong contract not only that but she put the returning device as the 14 pro max 128gb when I got the 256gb for starters but it should of been the 13, the store isn’t interested and won’t take responsibility and either will customer service as been to the store 7x as customer service tell me I have to do it in store, and been on the phone 8x or so as the store tell me they can’t do nowt that I have to phone customer service , got trading standards involved as o2 have breached the contract,

Kept being told lies and promises told I would get a call back twice and I didn’t , told I would get a call back from a manager I didn’t, told I would get a call back today I didn’t, told I would get my money back 10 days after the 15th February never did, waiting on money still, told I would get the phone first as started nee contract and then send this back but not received phone yet told need to send this one back first, so all in all switch up is a waste of time and o2 as a whole is a scam.

16 mars 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

bad to good

Mortifying prices, was almost sent into a coma from just browsing the drinks list. Not a long wait to get into the arena. Was questioned about my age by a staff member while getting a wristband. Was quite offended really? Like how dare you question MY age? That’s extremely personal information. Although the lady who said it seemed quite nice. All smiley. Sure she’s a lovely person despite our little dispute. The supporting acts I could not hear at all. Too much music. Mics need to be turned up. But to be fair I was grateful that I couldn’t hear the first act, because they were truly awful. first performance was the equivalent of a school talent show performance. Brought multiple boys on stage no older than 16. Also chucked water over the front row, luckily I wasn’t near the front or I would’ve thrown hands on those little roadmen. Dancing about like absolute tw@ts. Repulsing. Pretty good view. Stood near the front for the support, moved back for dizzee and still had a pretty good view. Second performance was a-lot better, lady leshurr brought me up from the depths of hell from the backroad gee performance and back up to heaven with queens speech. Third act, JME, started off a bit dead but the crowd soon filled up and he got the crowd going. That’s how you do a support, gotta pump the crowd up before the final act. And finally for the main act dizzee rascal. I was slightly put off by the first song, could not see him or hear him, but to be fair, as the performance continued it definitely improved. Outstanding visuals, one of the best I’ve seen. I don’t know many dizzee songs and thought I would be bored until bonkers came on but I surprisingly enjoyed his back to back play of boy in da corner. Signing off with dance wiv me, baseline junkie and bonkers was a true way to end an incredible set.

8 mars 2023
Omdöme utan inbjudan

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