Theo2 Omdömen 

Horrible! First you can't take a back pack inside the arena and they charge you £10 at the bag drop area. Everyone walking with their merch in their hands as you have no where to put it ofcourse. Really unfair treatment and horrible horrible security and staff ! EXTREMELY rude and don't even bother to listen to you. Staff really goes by who they like and rules aren't for everyone just for who they want only. Never again i will step in the O2 arena ever again ! Not to mention that 1 beer is £8.95, what a joke !

I wanted to give a special shoutout to Shola from the accessible ticket phone line, she was absolutely brilliant in helping me find the right tickets for me, and even sent a follow up email afterwards with more information about the help I can recieve at the venue for when we visit.

Thankyou shola!

Tried to book car parking 2 days before an event (after being stung for £40 on my last visit) to find there are no spaces. 'Sorry this car park is full' it says when I try on the website. But of course when I turn up on Saturday, I'm sure there will be plenty of £40 spaces as usual.

The O2 website explains that car parking is priced high to stop people driving to the arena. Clearly if the car park is full, that policy isn't working!

The venue used to be just about ok, but now the arena feels run down, over priced, poor value, and generally not a pleasant experience. I think this will be my final visit.

Went to see Madness at the O2 who were absolutely brilliant and were supported by the Lightening Seeds who were also brilliant. It was quite loud but we were high up so sounded ok for us. Drinks and snacks once your inside are extortionate. £4 for a bottle of water where they remove the lid (supposedly so you can't throw it) Best to eat and drink in the many restaurants around the dome before you go in. If you suffer from vertigo, level 4 is very high and the seating is very steep. The seats are very small and if you are even a slightly larger build, it's very uncomfortable. Using the armrests is impossible. Fantastic atmosphere though.

Appalling customer service. Someone moved my tickets two. Locks back. You blamed Ticketmaster. Ticketmaster blamed the O2. I won’t ever come back. Worst concert experience in my life

Will never visit again. Sound was so loud we left early. Poor little girl in front of us was holding her ears. Its too loud guys! How can tou work there and know you are damaging the ears of everyone who enters! Shame on you
We left early. Will not return

The sound quality is dreadfully inadequate I don't know what it's like seating but if you see queens of the stoneage you stand but you expect to hear the words not just noise, surely a mixxing deck and maybe a soundcheck is done before hand maybe not anymore.
-Poor sound
-Too many people and the little men going u must be behind the lines,get a life.

Nobody checked my bag I could have had a gum in it .drinks were so expensive 15 pound for a glass of wine really 4 pound for some water why can't you take water in with you for goodness sake it's bloody water haeser was disappointing

They don’t allow water bottle to take in. You have to throw them before go inside the area like in ann airport. And then one can buy for £4 small water bottle. The atrocious thing is they open the top and throw it away giving you the open top water bottle back . And if some one goes in front of your seat people can hit the water bottle or you can drop it going down the stairs. Shame on O2

Sadly we dont have many options in London , so many artists has to use their arena , but be prepared to be bullied by staff. Been twice this year for two different events and staff especially security is just rude & horrible. They behave like they doing charity to u by allowing u to be there ( ofcourse u bought tickets & want to enjoy ur favourite artists & thts why u are there)

Maybe when you create an event and you sell tickets you should put in the tickets with entrance you should use? Also no staff to ask info, avoid this place for concerts

I wish I can put 0 star as 2 people tell my mum off so next time we won't be going any more there no fun no nothing so boring

Ok but in night it's worse. You get mocked for going here alone without friends. Never go at night.

Madonna 15/10/23 awful experience at the 02 first no security checks, considering I was told I needed a letter to bring insulin snacks drinks etc in . We where just waved through as where other People this made us feel uneasy we could of been carrying anything Manchester has no body learnt a thing..Then the food and drink is way overpriced and choice of hotdog or burger £28 for a burger. Then we took our seats block 406 row A. These seats where thrown at me when I tried to book . Not what I would of chose but just wanted tickets and thought for £300 a seat they can't be that bad I was wrong . They where the smallest seats ever no leg room no room to put your coat etc very uncomfortable they had drink holders on the side put our drinks in them they ended up in our laps which made it even more uncomfortable I found out the people next to us only paid £150 a seat so we where definatly ripped of.then the screens that came down during the show blocked our view our tickets didn't say restricted viewing. And then the show was cut short . It was a terrible night left feeling so down I have put a complaint in but i am yet to hear anything back .

We went to climb up at the O2
The experience was absolutely great and the guide Karl was magnificent.
Would recommend this experience to everyone.
We would have given 5 stars however the so called professional photos for which we paid £25 for two were very disappointing. It wasn't until we got home and downloaded them that we noticed that we were out of focus and could have done better with the iPhone. Would have thought that if you a providing this sort of service you would employ someone who knows what they are doing. For me this was a total rip off so if you do go check them closely before you buy. My friend who also went directly behind us has said the same.

Went to see Muse on Sunday 01st Oct 2023. (Muse were great as always). In fact no problems with seat, sound, staff, queues, toilets, or anything really....apart from the price of drinks. £8.50 for a pint of Bud and £4 for a 500ml bottle of water.
This would have been a 4 or 5 star review otherwise, but charging £4 for a small bottle of water is basically a star destroyer!
Don't know what the answer is really, although on the plus side there wasn't much of a queue for the bar..

Absolute rip off. Went to see Peter Kay last night who has publicly said he wants to keep ticket prices to a minimum due to the cost of living crisis… shame the O2 haven’t taken a leaf out of his book.
Firstly when going through ‘security’ which was a joke, I noticed they’d confiscated bags of sweets from people. Seriously what harm is a bag of Hariono or chocolate buttons going to do, especially as you can’t buy the same thing inside
Secondly the drinks are daylight robbery. £8.50 a pint, £15.00 for a large glass of wine… come on O2, I have been to numerous festivals and concerts this year and have never been ripped off this badly. We decided to buy a bottle of wine at £38.00 but they supplied a thin plastic bottle without a lid, which could easily be knocked over as it wasn’t sturdy at all. We requested the lid so that we could put it down on the floor by our seats but were refused. Quite frankly I’m disgusted and it will seriously put me off going to another event there. Shame on you O2

We went to see Hollywood Vampires on 9th July 2023.

The only good thing to say about this place is that the entry procedures were quick and painless.

However entry depends on your downloading the o2 app onto your phone. Undoubtedly they use this as a covert means of tracking your activity. There is no other way of displaying your tickets.

The seats are not comfortable, although it has to be said that our leg room was quite adequate.

The quality of the sound from the band was not a patch on what I've experienced elsewhere. Given that this is one of the most fundamental parts of the experience, it is very disappointing.

Two things really made the whole experience second class. Firstly, you can't even take your own water inside, which in the warm weather we've been experiencing lately is close to criminal in my opinion. On top of that, they charge £3 for a small (500ml) bottle inside, which again is near-criminal price gouging. To add insult to injury, they will only sell you a bottle of water WITHOUT THE LID. Yes, you read that correctly. How on earth they justify this is beyond me. Once again, it's squeezing as much money out of the paying audience as they possibly can.

And finally, even if you have a valid ticket, once you're inside, you can't go out and come back in again for any reason. So you're a captive audience in a very literal sense.

It's just naked greed on every level. I will not be going here again.

Awful feeling in O2 - felt like I have been man handle by a bouncer. Been advice that 2 min of video by phone allowed and 10 pictures , prior to that harassed by a member of the floor whether my bag is A4 format
Total disappointment

Last night at Iron Maiden was a wonderful experience at the 02
We had booked our seats back in October. Unfortunately since then my friend that was attending with me has developed some health issues that affect his mobility and he cannot bend one of his legs to to sit in the arena seats. We explained this to customer services and they couldn't do enough to help. They swapped our seats and gave us new ticket for wheel chair accessible area. The staff were polite and friendly and non judgemental about our situation. The view from where we were sitting was great the sound was amazing overall a brilliant night. The one and only issues we had was had the distance from the car park to the arena it's self was not easy when you are struggling to walk. When we spoke to someone about this as we were leaving they explained that we could have booked free transport for that. So we know next time. Overall a very good experience