Product was EXACTLY as described.Only downside i would say is the delivery time.Ordered 20/9 and delivered 5/10.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Top quality kits (obviously not authentic, but you cant really tell that) with just fraction of the price of compared to the "authentic" ones. This was my third time ordering from them. There... Se mer
I bought my dad the Liverpool home kit for his birthday, and he was thrilled! He couldn't stop talking about how comfortable and authentic it felt. The shipping was quick, and it came beautifully pack... Se mer
I recently ordered the Manchester United home kit, and it’s perfect in every way. The material feels premium, the stitching is flawless, and the colors are vibrant and accurate. Shipping was incredibl... Se mer
Företagsinformation
Skrivet av företaget
The NewKits | Buy the latest football kits from every league in the world; Premier League, La Liga .... and every football team | Best quality kits, at decent prices
Kontaktuppgifter
Storbritannien
- thenewkits.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 47 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought my dad the Liverpool home kit…
I bought my dad the Liverpool home kit for his birthday, and he was thrilled! He couldn't stop talking about how comfortable and authentic it felt. The shipping was quick, and it came beautifully packaged. This store made gift-giving so easy—I’ll definitely be shopping here again for the rest of the family!
Great customer service
Great customer service - I made an ordering error and they solved it with no issues!!!
The quality of the shirts was brilliant and it came in a really quick time
Would 100% recommend and use again!
I purchased a pair of football boots in…
I purchased a pair of football boots in mid November 2024. They arrived half way through December. On arrival they were a different size to what I ordered. I emailed them promptly because they were for our football obsessed daughter for Xmas. New kits agreed immediately they had sent the wrong size and then over a 2 week period, making sure xmas was imminent they said they ‘would’ send the returns address. I chased 6 times. Eventually after threatening them with a formal complaint, they offered the returns address. This was around 1st week/2nd week of Dec (I’m being generous) . They then went on to say that I (yes me) would be responsible for returning them at a cost of £40! It was also suggested by them that customs may ‘hold up’ my return so I might not get the replacement in time for xmas. I paid £130 approx for the boot and they wanted £40: more for me to return them.. They then told me if I would prefer it, they would offer me a ‘reduced’ pair of right size in early Jan because of course customs would likely delay my daughter’s gift. Nothing received of course. My daughter plays a lot of football and I could have referred around 100 girls to this company, but after this service, I’m telling them all how this company behave. Don’t waste your money. They are scammers and I’m thinking of reporting this business under the UK Consumer Rights act. Not ok
best instagram website for football shoes
For me it is one of the best instagram website for football shoes. I have ordered one pair and now I ordered another one. The prices are good for elite shoes and the quality is also amazing.
The only bad thing is that the shoes were getting damaged, better sayed the sole gone off of the shoe but this was a long time after I wore them so it’s not a big problem. The second shoes I ordered were in the wrong size and I hope I get new ones. Overall the Quality is good.
Good quality with affordable price but….
I rate the product quality 4 stars. The whole kit, including the shorts, shirt, and socks, exceeds expectations, especially given the affordable price. However, the after-sales service and contact center are the worst I’ve ever encountered. If you don’t run into any shipping issues (mine was 1 month), this is a great option for buying jerseys.
Where is my shirt or refund?
I accidently ordered two shirts and asked for a refund for one which I got. The other had not arrived after four weeks so I contacted them to ask where it was they referred me to the refund. I asked them to check again as this was not a full refund. They have now chosen to ignore my emails. Judge for yourself if they are solvent enough to trust with your hard earned cash. Can't think of any other reason they would want to hold onto my £29.99.
i have bought two kits from this scam…
i have bought two kits from this scam web. i have sent out tons of emails and questions for a refund but they havent anwsernd any of my emails biggest scam website do not buy anything there.
Great customer service experience
Great customer service experience. Ordered boots for my son and they arrived today. Was in touch with the company through their contact form in an effort to get them here on time and they were very professional in their dealings with me. Would highly recommend thenewkits.com.
Honestly bordering on a scam company
Honestly bordering on a scam company—if you want a football shirt, please go elsewhere. Even if you don't mind waiting weeks or months for your product, you'll take issue with the straight-up lies about your order status. Weeks late, I was assured my order had been dispatched and only when I politely said I was going to be charging back with my bank because I had sent 4 requests of cancellation, suddenly they replied saying yep, it's being dispatched today. Actually, they dispatched it two weeks later. Unfortunately, I no longer have use for it because of the late arrival.
I'm emailing and emailing so I can send their product back for a refund and if I get a response at all, it's a mess of words that don't even relate to what I'm asking. In reply to my third email stating I want to return their shirt, they said:
'Hello;
Your order is in transit;'
How they're in business baffles me. For the sake of your money, avoid.
Very poor customer service
Very poor customer service. Ordered 6 shirts mid November 2024 for Christmas. Still not arrived by 11th Jan 2025. Repeatedly chasing the company for info, but no help given at all. Absolutely awful experience and doesn't look like it will get resolved.
Terrible experience – not recommended
I ordered a shirt on 1 Nov 2024, which took 4 weeks to be shipped to the UK. When it did finally arrive, it had the wrong number printed on it and the quality is mediocre at best. On 28 Nov, I received a brusque reply from customer service that I would be sent a replacement, but as of 11 Jan 2025 and several unanswered emails later, I'm yet to receive a thing. Frustrating, unprofessional and utterly unacceptable service. Steer well clear of this site.
Love it
The top took a little while but was over a busy period so it's not an issue plus was worth the wait. Absolutely amazing top and just as I asked it to be. Spot on.
excellent customer service
excellent customer service, i received my package with 2 tops and the package was cut open by customs and i contacted the customer service and got everything all cleared up within a 24hr window and getting a replacement sent out. thank you so much again for your help! i recommend 100%!
For the price, the quality is amazing even for a replica 👏🏼
I ordered the iconic Atletico Mineiro 2021 shirt with the brazilian map. It came in a plastic bag with chinese letters.
The shirt is sponsored by Le Coq, but the tag is from "Sport Performance" and the tag had english spelling mistakes on it. Judge by yourself 😉
HOWEVER the quality is 4.5 out of 5. This is such a well made replica. I would rather order these without sponsors than the real ones, a lot of them are niche and looks cool as hell. Only downside is the price, 35 GBP for a replica is a bit steep.
Definitely would recommend
Definitely would recommend, amazing prices for a quality product, even came with the exact customisation request I asked for no additional cost, only downside is that shipping may take a while, although it has never failed to arrive for me or my friends!
Boots are great
I ordered a pair of football boots a week before Christmas, I did worry as I wasn’t given a tracking number when I requested one, all they kept saying was they have been sent with no other information.
I then thought this was a scam site after reading the reviews. I finally got an email with a tracking number and we’ve just received the boots, they are really good boots and we are really pleased with them.
Even 1 star is generous
Even 1 star is generous. Avoid this company at all cost their customer service is terrible. I ordered some football boots for my son and was sent the incorrect size to those ordered. The only way to contact them is by email. I first emailed over 4 weeks and several times inbetween to ask for the correct size to be sent and provide details on how to return the incorrect sized boots. Most emails ignored and when finally received a response they have said to return the boots it will cost £40 as they don't have a UK address. Their website is vague as there is no telephone number or address. In hindsight I should have probably done a bit more research on this company before buying however it's the worst customer service I've ever experienced.
Good at telling me when delivery was…
Good at telling me when delivery was coming, and product was just as they described. Definitely recommend
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