thenewkits.com Omdömen 

780
•
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Product was EXACTLY as described.Only downside i would say is the delivery time.Ordered 20/9 and delivered 5/10.

Betygsatt 5 av 5 stjärnor

Top quality kits (obviously not authentic, but you cant really tell that) with just fraction of the price of compared to the "authentic" ones. This was my third time ordering from them. There... Se mer

Betygsatt 5 av 5 stjärnor

I bought my dad the Liverpool home kit for his birthday, and he was thrilled! He couldn't stop talking about how comfortable and authentic it felt. The shipping was quick, and it came beautifully pack... Se mer

Betygsatt 5 av 5 stjärnor

I recently ordered the Manchester United home kit, and it’s perfect in every way. The material feels premium, the stitching is flawless, and the colors are vibrant and accurate. Shipping was incredibl... Se mer

Företagsinformation

  1. Butik med träningskläder

Skrivet av företaget

The NewKits | Buy the latest football kits from every league in the world; Premier League, La Liga .... and every football team | Best quality kits, at decent prices


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

780 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 47 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(780)

61 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

No response after not receiving order

After my initial order I heard nothing 10 days later to indicate it had been dispatched, including contacting customer service with no response.

8 maj 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

Hello

Your order is in transit number as the tracking number indicates

https://t.17track.net/fr#nums=OJ447162038GB

Betygsatt 3 av 5 stjärnor

NO UPDATES

Haven’t received any updates of my order it’s been 6 six days and I’m trying to be hopeful and put my trust in this website after family and friends recommendations but after reading some comments I have been starting to have a weird feeling that they aren’t trust worthy. But I will be waiting another few days before properly giving my full opinion.
Edit- 28th may and I have still not received it despite receiving an email saying they have dispatched it and gotten a tracking number from Royal Mail

17 maj 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

We shipped your order on May 22 and immediately emailed you the Royal Mail tracking number . All subsequent scans and status updates are handled by Royal Mail’s network—if you’re still seeing “accepted” it means their sorting centres haven’t scanned it yet, not that we failed to dispatch.

If there’s no movement by May 31, please contact Royal Mail quoting your tracking number. If they can’t provide an update, let us know and we’ll escalate on your behalf. This delay is entirely with Royal Mail’s tracking system, not our fulfilment.

Betygsatt 1 av 5 stjärnor

Shocking communication and misinformation supplied. Avoid.

Placed an order on 3rd May.

I heard nothing till 12th May when I emailed them. They replied saying “your order has been shipped, we will send you a tracking number in a few days”…

If it was shipped why not provide tracking number there and then?

5 days later on 17th May I received a tracking number saying it had been shipped that day, the 17th…

Tracking on Royal Mail showed they didn’t receive the parcel till 23rd May and they delivered it on 24th May so I have no issue with Royal Mail.

So it seems it was posted 20 days after order, with a shocking level of communication and misinformation supplied.

I’d steer clear of this company for the reasons listed.

3 maj 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

Hello;

Your order is delivered as shown in the tracking number;

https://t.17track.net/fr#nums=OJ447161620GB

Betygsatt 1 av 5 stjärnor

I bought a Sporting Lisbon t-shirt I…

I bought a Sporting Lisbon t-shirt I didn't receive it

16 maj 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

Your review is misleading and unfounded. According to our records:

Order confirmation emails are sent automatically within minutes of purchase—every order triggers an immediate email with your order number and next steps.

Customer-service replies never “bounce” on our end; our mail logs show successful delivery for every message to your address.

If you genuinely haven’t received any of these communications, please provide your order number and the exact email address you used so we can trace the issue. Without that, this claim is baseless.

We take false allegations seriously. If you cannot supply those details within 48 hours, we expect you to retract this review immediately.

Kind regards,

Betygsatt 1 av 5 stjärnor

Utter rip off...avoid at all costs. (Updated, please read))

Utter rip off, ordered a shirt 3 weeks ago heard nothing..please don't use as they are a sham. The good reviews on this site for them are basically the same but with different teams mentioned, so obviously these are fixed.
Again avoid at all costs, will hopefully claim my money back through my credit card provider.
After submitting this review I have now heard that they have sent the shirt so apologies, its just that all the positive reviews seem to have the same wording its just the teams that change. So hopefully it will be with me soon, again sincere apologies.
Another update. The shirt and shorts arrived but there is no sign of the socks as I ordered them all together. I would love to contact them directly but I cannot see how you do this on their website so it seems that the only way to get their attention is through Trust Pilot. So hopefully they may see this and respond to me. Yet another update, after numerous emails to them they are refusing to respond re the non delivery of the football socks, so I go back on my self and would never use them again as they have ripped us off. Never again, you have been warned.

10 maj 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

Your shirt was shipped, and the tracking number OJ446801281GB was emailed to you. You can track it directly here: https://t.17track.net/fr#nums=OJ446801281GB. If you didn’t see it, please check your spam or promotions folder.

We do not run a scam. Your suggestion that reviews are fake is completely false. All reviews are from verified customers—we don’t manipulate or fabricate feedback.

Shipping times are clearly stated on our site: 2–4 weeks for international delivery, depending on customs and local handling. You're currently within that window.

Before making public claims, we urge you to review the facts. If you need support, contact us directly—we respond, and we resolve. Throwing around baseless accusations helps no one, least of all yourself.

We stand by our service and won’t tolerate misinformation.

Betygsatt 1 av 5 stjärnor

Got a psg kit for my uncle it cost 40…

Got a psg kit for my uncle it cost 40 quid I took 2 months shipping and 1 wash and it broke down

9 maj 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

Hi,

Let’s be clear: we have no record of your name, email, or order in our system. If you actually placed an order with us, you would have received a confirmation email and a tracking number—standard for every customer. You’ve provided none of that.

We take quality control seriously. If a product were genuinely defective, we’d have resolved it through our proper support channels—not through an anonymous public complaint without any proof.

Accusing us of lying without providing a single verifiable detail is irresponsible. We won’t entertain baseless claims. If you want to be taken seriously, send us your order number and proof of purchase. Otherwise, we treat this as a false or mistaken review.

Betygsatt 4 av 5 stjärnor

Updated Review - Apologies to New Kits for my Previous Review

Apologies for the poor review I previously posted - I have now amended this. The item I purchased has since been delivered exactly as described, all be it 3 weeks after placing the order. In my defence I had emailed them for an update and not received a response within a week. With regards to my claim that positive reviews were fake, I arrived at this conclusion as the wording of nearly all the positive reviews I checked were nearly identical, which seemed suspect. However, perhaps Trust Pilot provides default wording. Not sure. Either way please accept my sincere apologies.

5 maj 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

Your accusation is completely false.

Your order was shipped, and here is your tracking number—OJ446564959GB. You can follow it yourself here: https://t.17track.net/fr#nums=OJ446564959GB. We also sent this to your email.

Claiming that “all positive reviews are fake” is both baseless and defamatory. Every review is from a real, paying customer, just like you. We do not fabricate or manipulate reviews—period.

Before throwing around accusations, check your tracking, check your inbox, and check the facts. We're transparent and accountable. If you still need help, contact us directly and we’ll resolve it properly.

Betygsatt 5 av 5 stjärnor

Hello guys

Hello guys! My name is Răzvan im from romania.
I hale buyed some nike mercurial vapor 16 cosmic speed and they have arived in 1 month.
You can write to the new kits on instagram the number of the product and they gonna send to you a tracking number

3 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam.dont order this site

Scam.dont order this site

17 april 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

We take all customer concerns seriously, but we must clarify that your review is misleading. A DHL tracking number was provided to you on April 26, confirming that your order was processed and shipped as promised. If you are experiencing any delivery issues, we encourage you to contact DHL directly using your tracking information or reach out to our support team.

https://t.17track.net/fr#nums=CG563364297DE

Posting false claims can harm our reputation unfairly. We request that you remove or correct this review. If it remains unaddressed, we may be forced to pursue appropriate action to protect our business from defamatory content.

Thank you for your attention to this matter.

Betygsatt 1 av 5 stjärnor

AVOIDDDDD!!!!!!

AVOIDDDDD!!!!!!! SCAM, Ordered Nike Vapors and its been more than a month since ordered and still nothing, provided a tracking number when i opened a case with clearpay but i believe its fake they then accused me of receiving the item, but are clearly thick and don't know how Royal Mail tracking works in London, you can see from Royal Mail 48 tracking where an item is and from this that i never received the item and its not even at the post office yet and was supposed to be delivered within 48 hours of 12th April its now 17th. I think the tracking number is fake and the company ignored all my emails only when i opened a case with Clearpay did they respond to my email and tried to say i ignored their emails but again i have receipts of proof as to who was ignoring who. AVOID Very silly company never once did i say that the boots arrived in good condition show me where i typed this and secondly be very careful with your words because i have evidence and proof that you have ignored me which will make you and your company look very silly and like liars i wish i can post it here but i cant and have sent the evidence to clearpay, as far a royal mail is concerned and the 48 hour tracking i will help you out go to their website its says aim to deliver between 48 and 72 hours, you took longer than a week after you sent the item by 48 hour delivery make it make sense, you cans ee from the rest of the reivews on here you do. the same with everyone, i tried to email you that the boots i got were damaged i sent images of the damage and you still ignored me and again only responded when clearpay got involved again i have proof of this so why lie? and as of 15th May 2025 still being ignored and they said to go through the correct channels for communication, i have tried multiple times but am being ignored which is why i came here.

15 mars 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

Your review contains several inaccurate and misleading statements, which we are compelled to address clearly and factually:

Your order was shipped via Royal Mail 48 on April 12 — this is a tracked service, not a guaranteed 48-hour delivery service. The “48” refers to the aimed delivery window once Royal Mail has the parcel in hand, but delays can occur, especially during volume spikes or staff shortages.

The tracking number provided is valid and active. You can verify this yourself using Royal Mail’s official tracking site or through a universal platform like 17Track:
🔗 https://t.17track.net/fr#nums=IT123320782GB

Royal Mail tracking does not always show every handoff in real time, especially for items that haven't yet reached a local delivery office. A delay or scan gap does not mean the tracking number is “fake.”

You received responses from our team. We only received your communication after you opened a case via Clearpay. Prior to that, there were no unread or unanswered messages in our system from your account email. If you have contrary evidence, we welcome you to forward it so we can reconcile timelines and clarify any technical issues.

Accusing us of fraud without basis is defamatory. We have every right to pursue legal remedy if false claims like this continue. We urge you to update your review to reflect the facts—especially since you admit in your final sentence that the boots were received and in good condition.

If you have any further issues, we're happy to resolve them through proper channels—but public misrepresentation is unacceptable and actionable.

Betygsatt 5 av 5 stjärnor

The boots that bought on the new kits…

The boots that bought on the new kits arrived today after I complained about it, I was a little bit disappointed because I spent two weeks waiting for the boot and didn’t recieve a single feedback from them , today I received the boots and I could say that the quality they show on the pictures is true and the boots arrived well, very comfortable and good to use, I’m very happy with the purchase I’ve made and hope I will buy more boots through them.

17 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible company

Terrible company you can't get a response from them, they sent the item 48hr delivery it still hasn't arrived poor customer service.

15 april 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

We have no record of your name, order, or email in our system—this review appears to be fake.

You claim we offered 48-hour delivery, which is incorrect. Our shipping policy is clearly stated on our website: standard delivery takes longer, especially for international orders. No such expedited service was offered or charged for.

If you are a genuine customer, provide your order number and proof of purchase, and we’ll resolve the issue. But until then, we treat this as an unverified and misleading review.

Betygsatt 1 av 5 stjärnor

This company is not real and full of…

This company is not real and full of BS. Ordered boots and no shipment and no customer service. My Son is broken by the falsehood of this company and the made up and unreal 5 star reviews. DO NOT buy from this place. YOU will get ripped off.

14 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought myself the Barcelona 24/25…

I bought myself the Barcelona 24/25 away kit and I am shocked! The quality is amazing the stitches are spot on and it fits me like a glove! I suggest everyone who’s looking for kits ti buy from here! I will definitely buy more kits the next time I order

14 april 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

DISMAL

DISMAL. I HAD NEUROSURGERY IN FEB AND ORDERED A TOULOUSE FC SHIRT WHICH THE TEAM WERE GOING TO SIGN.APRIL 13TH STILL NO SHIRT.
REF 385380.
WTF IS GOING ON. MONEY TAKEN INSTANTLY.

28 februari 2025
Omdöme utan inbjudan
Logotyp för thenewkits.com

Svar från thenewkits.com

We’re sorry to hear about your medical situation, and we genuinely hope you're recovering well. However, we must clarify that order #385380 was delivered, and we have tracking confirmation to support this.

It is incorrect to suggest that the item was never sent. The tracking shows it left our facility promptly and was marked as delivered by the courier. You can verify the delivery status here:
🔗 https://t.17track.net/fr#nums=OJ977028591GB

We understand the frustration delays can cause, but making serious accusations such as “money taken instantly” without acknowledging confirmed delivery is misleading and potentially defamatory.

Please contact our support team if you believe the delivery was mishandled by the courier, and we will assist you in filing a claim.

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