The sourdough bread is superb, I really enjoyed it and will be buying more at some point. Delivery was prompt and ordering was hassle free. One small minus point is the price - it's a tad expensive.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terrific customer service I forgot to apply a discount code but a quick email and it was sorted immediately. Since I realised recently what was really spiking my blood glucose- basically any whe... Se mer
A huge thank you to the customer support team! One item was missing from my delivery, and by the very next day I'd had confirmation that it was on its way. I was genuinely surprised, as in my experi... Se mer
I've ordered from The Keto Shop several times now and love their range and speed of delivery. Outside of some quibbles with short shelf-lives on some of the baked products, their customer service is o... Se mer
Företagsinformation
Skrivet av företaget
Looking for the perfect keto snack? Look no further. Whether you're craving fresh bread, indulgent chocolates, savoury snacks, or essential pantry staples like pasta, sauces and oils, we have you covered. Our mission is to make your low-carb journey easy, convenient, and absolutely delicious.
Kontaktuppgifter
The Gables West, Beacon Road, TN6 1BB, Crowborough, Storbritannien
- info@theketoshop.co.uk
- theketoshop.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 6 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recieved my order within 24 hours
Recieved my order within 24 hours. Items all packed with care. Tried the zero carb noodles first with a ham stock cube they honestly tasted like my favourite bacon super noodles really impressed. The chocolate tasted delicious. Cant wait to try the rest and order the bread next. Thank you!
Excellent customer service
Excellent keto products, really helps with weight loss and excellent customer service. When a product had an issue, they promptly resolved it and turned me into a repeat customer with their excellent service.
Superb customer service
I've ordered from The Keto Shop several times now and love their range and speed of delivery. Outside of some quibbles with short shelf-lives on some of the baked products, their customer service is outstanding. I recently made an oversight to my address on their order form (entirely my mistake) and they corrected this for me without additional charge, which was above and beyond. I'll be buying from them again! Recommended.
Expensive and some of the options are…
Expensive and some of the options are dreadful. the cookies are a tiny size for the cost. The bars aren't tasty. It's all a shame really. Cost a lot and got a little back of experience/taste.
Great range of low carb snacks
Great range of low carb snacks, bakes and treats making low carb lifestyle so much easier.
The Keto Shop
I ordered some Locho Four Seed bread rolls from here. The bread is gorgeous & I can't recommend it highly enough. It has a great use by date too, but can be frozen for convenience. I'm a returning customer & the service was brilliant as usual. They come well packaged, the products are well priced, the delivery is cheap enough & very fast as usual. If you're looking for Keto products you can't go wrong with this company!
My order was not delivered on date stipulated
My order was not delivered on date stipulated where I contacted Keto shop but they were not interested.
great i recommended this food
I have only marked 3* because wrong…
I have only marked 3* because wrong items sent and I have emailed the company twice with absolutely no response.
The items received were lovely. I was impressed with the spaghetti. I wouldn’t have known the difference between full carb and low carb.
Always unusual and tasty snacks to…
Always unusual and tasty snacks to choose from..quality nibbles 😁
Great selection of Keto products
Great selection of different brands of Keto products ..order received very quickly….highly recommended
Sound order.
My order was delivered on time with everything being safely packed.
The goods that I ordered are tasty, and fairly good value for money.
Long-term customer but disappointed recently
I’ve been ordering from Keto Shop for a while and have always loved the range of products. I’ve had a couple of issues with bread/bagels arriving mouldy, but the customer service was always excellent until this week, when I received no response. It’s disappointing, as I would have loved to continue being a customer, but I no longer feel reassured about the product quality.
Wrong order delivered and no response from customer service
I had never experienced any problems with The Keto Shop before, but unfortunately this time my order was sent to the wrong address and I received another customer’s order instead.
I contacted the company immediately by email, including photos of the items I received and the delivery note, and asked them to send me my correct order. Unfortunately, I received no response.
After waiting a few days, I contacted them again through their website, and I also sent another email, but I still received no reply.
There is no telephone number available to speak to someone about the problem, and despite contacting them several times, I have received absolutely no response.
I am therefore very disappointed and have given 2 stars because of the lack of customer service and communication. I hope they resolve this soon. Until now, I had been happy with the company, which makes this experience particularly disappointing.
Great food and speedy delivery
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