Excellent communication. Lads very professional. Explained clearly how things work. Clean and tidy. Highly recommended. Big thank you from Brian and Mandy
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful and knowledgeable, great service on buying a new pump for my hot tub, with it been 20 years plus old, it’s now back up a running thanks to your team
My 3rd Hot Tub from the store in 18 years. Last 12 years old serviced ect by the company. Always polite,approachable and helpful from receptionist to sales ,engineers .No pressure to buy... Se mer
Företaget har svarat
We had our tub delivered on a boiling hot bank holiday Monday by Chopi and Tim, our access to the tubs final location wasn’t straight forward but from the get go they just got on with it, no issues, n... Se mer
Företagsinformation
Om The Hot Tub Superstore
Skrivet av företaget
The Hot Tub Superstore is one of the UK’s leading suppliers of hot tubs and swim spas.
Operating from our purpose-built distribution and retail facility in Lancashire, we are proud to be exclusive UK partners of Master Spas: America’s leading hot tub and swim spa manufacturer. All our hot tubs are 100% American made – in fact Master spas are widely regarded as the definitive world-class provider.
Kontaktuppgifter
Amy Johnson Way, FY4 2RP, Blackpool, Storbritannien
- 01253 599 330
- sales@thehottubsuperstore.co.uk
- thehottubsuperstore.co.uk
4,8
Utmärkt
840 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great company to deal with
Easy to order delivery always very quick. No problem with items ordered
21 februari 2024
Svar från The Hot Tub Superstore
🙏 Anne
Ross was very helpful and after his…
Ross was very helpful and after his advise my web purchased arrived promptly the next day
14 februari 2024
Svar från The Hot Tub Superstore
Thanks for taking the time to leave your review Nigel.
Best wishes from Team HTS
Fast service and was kept informed of…
Fast service and was kept informed of where the parcel was
12 februari 2024
Svar från The Hot Tub Superstore
You're welcome Nicolas, we appreciate your business 🙏
Very efficient ordering service and…
Very efficient ordering service and very prompt delivery.
25 januari 2024
Svar från The Hot Tub Superstore
Thank you Gary 🙏
Excellent technical support
Excellent technical support. Helped every step of the way with a very patient advisor. Excellent communication and tips given. Thank you
2 februari 2024
Svar från The Hot Tub Superstore
You're welcome Fiona, glad we were able to help.
Excellent service
Excellent service, I contacted the maintenance department who helped diagnose and troubleshoot the problem I was having. Unfortunately for me I needed a new pump which luckily they could replace the next day. Staff were very knowledgeable and friendly. Other parts I ordered were delivered in 24 hours.
23 januari 2024
Svar från The Hot Tub Superstore
Hi Yvette, and thank you for your feedback. I'm glad we were able to look after you! Don't hesitate to get in touch anytime. Kind regards from Team HTS
Always there to help with any queries
Always there to help with any queries, nothing is too much trouble. And deliveries are always very quick. Excellent customer service.
16 januari 2024
Svar från The Hot Tub Superstore
Thanks Angela 🙏
Excellent service and speedy delivery…
Excellent service and speedy delivery as always. Thank you!
15 januari 2024
Svar från The Hot Tub Superstore
Thank you Nigel, appreciate the review!
First class service and super fast…
First class service and super fast delivery always a 5/5 from me
13 januari 2024
Svar från The Hot Tub Superstore
Thanks for taking the time to leave a review, Clifton.
Always happy to give advice and…
Always happy to give advice and support..thank you hot tub super store 👍
10 januari 2024
Svar från The Hot Tub Superstore
Thank you Nigel 🙏
Staff attention to detail
10 januari 2024
Svar från The Hot Tub Superstore
We appreciate the feedback, thanks Keith.
5 stars from me!
Bought my Tornado from here 5+ years ago.
Never had an issue, always great aftersales service. Perfect all round.
10 januari 2024
Svar från The Hot Tub Superstore
Great to hear Shane, the Tornado is a great, quality spa. Good to hear it's looking after you!
Easy to use website and efficient…
Easy to use website and efficient ordering system. Order delivered promptly and well packaged.
28 december 2023
Svar från The Hot Tub Superstore
Thanks for the feedback, Peter. 🙏
fast reliable service ,what u want.
7 januari 2024
Svar från The Hot Tub Superstore
Thank you for your feedback.
Great company
Great company, great products.
I bought these on a three for two deal which makes them good value.
23 december 2023
Svar från The Hot Tub Superstore
We appreciate the review, Graeme, thank you! 🙏
Good products at a good price delivered…
Good products at a good price delivered promptly
2 januari 2024
Svar från The Hot Tub Superstore
Thanks Paul!
Professional from start to finish
The best experience in my opinion is that there was nothing to complain about. very flexible on delivery, kept informed about delivery date, very professional and great installers with a full backup service to match. Very happy!
20 december 2023
Omdöme utan inbjudan
Svar från The Hot Tub Superstore
Hi Jay, great to hear your super feedback! Thanks for taking the time to post and don't hesitate to get in touch should you have any questions. Kind regards, Team HTS
After Sales Service
The after sales service with Hot Tub Superstore is outstanding. They are very supportive, respond very quickly to queries, orders and replacements. Despite the fact that they are quite a distance away from us it's like dealing with a local company.
There are a lot of companies selling these products but their after sales service has made me realise I have chosen the right one.
31 december 2023
Svar från The Hot Tub Superstore
Thanks for the 5 ⭐️ review and feedback Brian - the team work super hard in post-sale support so it's great to hear your feedback!
Best wishes from Team HTS
Svar från The Hot Tub Superstore
Thanks John 🙏
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