Excellent communication. Lads very professional. Explained clearly how things work. Clean and tidy. Highly recommended. Big thank you from Brian and Mandy
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful and knowledgeable, great service on buying a new pump for my hot tub, with it been 20 years plus old, it’s now back up a running thanks to your team
My 3rd Hot Tub from the store in 18 years. Last 12 years old serviced ect by the company. Always polite,approachable and helpful from receptionist to sales ,engineers .No pressure to buy... Se mer
Företaget har svarat
We had our tub delivered on a boiling hot bank holiday Monday by Chopi and Tim, our access to the tubs final location wasn’t straight forward but from the get go they just got on with it, no issues, n... Se mer
Företagsinformation
Om The Hot Tub Superstore
Skrivet av företaget
The Hot Tub Superstore is one of the UK’s leading suppliers of hot tubs and swim spas.
Operating from our purpose-built distribution and retail facility in Lancashire, we are proud to be exclusive UK partners of Master Spas: America’s leading hot tub and swim spa manufacturer. All our hot tubs are 100% American made – in fact Master spas are widely regarded as the definitive world-class provider.
Kontaktuppgifter
Amy Johnson Way, FY4 2RP, Blackpool, Storbritannien
- 01253 599 330
- sales@thehottubsuperstore.co.uk
- thehottubsuperstore.co.uk
4,8
Utmärkt
840 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My 2nd hot tub
Finally had my legend 4 Spa delivery!
Phil & Dave were awesome fair play! Very professional and explained everything not that I needed it? As this is my 2nd hot tub from the hottub super store. Can't complain about anything! The aftersales are so helpful not that I've had any issues with the previous hottub only the odd seal I had to order as my first tub lasted 10 years and was still going good only I thought I'd upgrade? Would recommend this company to anyone 5 stars from thank you so much vic South Wales.
9 april 2024
Omdöme utan inbjudan
Svar från The Hot Tub Superstore
Hi Vic and thank you for the 5 ⭐️⭐️⭐️⭐️⭐️ review!
Thank you also for your repeat business - we hope your new spa serves you as well as your old one! Best wishes from Team HTS
Balance 6 hottub
2nd time I have used the hottub Superstore and they are fantastic from the order of the hottub to the installation very professional and 1st class service. Purchased the balance 6 as a upgrade to our evolution compact and we are extremely happy with it ,thanks to Ross for all the help and advice and the installation team superb.
9 april 2024
Omdöme utan inbjudan
Svar från The Hot Tub Superstore
Hi Gary, Thank you so much for your kind words. Hope you enjoy your new hot tub! 😀
Svar från The Hot Tub Superstore
Thank you Patricia 🙏
Fantastic team installing
Fantastic team installing. Over came a few problems
Very professional. Highly recommend and already have
12 april 2024
Omdöme utan inbjudan
Svar från The Hot Tub Superstore
Hi Margaret, great to hear our team managed in the end! 😀
Best wishes from Team HTS
Excellent service
Excellent service from a team of dedicated staff who care for their customers.
4 april 2024
Svar från The Hot Tub Superstore
Thank you for your kind words - the team work super hard and your feedback is very much appreciated.
Best wishes from Team HTS
I wasn’t too sure what filters I needed…
I wasn’t too sure what filters I needed but Wesley was extremely helpful and they arrived so quickly couldn’t believe it. Great service all round.
4 april 2024
Svar från The Hot Tub Superstore
Thank you for the feedback Barbara - I'll pass your compliments onto Wesley. Kind regards, Team HTS.
Svar från The Hot Tub Superstore
Thank you for your business Mrs Haines.
Svar från The Hot Tub Superstore
Thanks Glynn 🙏
Svar från The Hot Tub Superstore
Thanks for the great review Thomas!
Bubbling with joy
First class service from point of sale to installation and beyond.
All my queries were answered, a truly pleasurable experience.
I cannot praise all involved enough, a faultless service
⭐️⭐️⭐️⭐️⭐️
Our new hot tub is my new happy place, it’s all thanks to the hot tub superstore 😊
13 mars 2024
Omdöme utan inbjudan
Svar från The Hot Tub Superstore
Thank you for the 5 star ⭐️⭐️⭐️⭐️⭐️ review Caroline 😀
Wishing you happy hot tubbing!!
Best wishes from the Hot Tub Superstore Team
hot tub MoT
i was so pleased with my hot tub mot,
friendly punctual and did a fabulous job .great extra service and so worth the money .
18 mars 2024
Svar från The Hot Tub Superstore
Good afternoon Cheryl,
Thank you for your review – we're glad to hear you're happy with the MOT service; it's always worth looking after your investment.
Best wishes from Team HTS
Happy customer
I recently had Paul the engineer come to my house to change a pump on my hot tub he was very polite very respectful very professional he had a lot of knowledge about hot tubs an equipment 10 out of 10 excellent customer service 👍🏼
4 mars 2024
Svar från The Hot Tub Superstore
Thank you for the great feedback Steven, I've passed your kind words onto Paul. 🙏
Great advice on what tub to choose
Great advice on what tub to choose. Really quick delivery, interest free finance. Tub really well installed by 2 nice guys. Excellent hot tub, not cheap but worth paying for the quality.
19 mars 2024
Omdöme utan inbjudan
Svar från The Hot Tub Superstore
Hi James, thank you for taking the time to leave your feedback. We really appreciate your business. Don't hesitate to ask if you require any help.
Best wishes, Team HTS
Svar från The Hot Tub Superstore
Thanks for the review Phil! 🙏
It’s good to have a service with a shop…
It’s good to have a service with a shop also back up with technical help as well as new tubs
7 mars 2024
Svar från The Hot Tub Superstore
Hi Stephen, thank you for taking the time to post your review - we really appreciate it.
Fast delivery, competitive pricing
Fast delivery with competitive pricing on chemicals/maintenance consumables. One star deducted due to inadequate packaging. The bromine tablets had burst through the re-purposed box which means the tablets are more damaged than would normally be the case. Otherwise very positive experience.
5 mars 2024
Svar från The Hot Tub Superstore
Hi Christopher, thank you for the feedback. I apologise for the damage sustained; we do often use re-purposed boxes to minimise waste - however we will look into this. Please let me/the team know if the tablets are OK to use/store - we're happy to supply more if required.
Best wishes, Team HTS.
Svar från The Hot Tub Superstore
Thank you Christopher! 🙏
Great communication
From start to finish was easy to arrange on-line service of our hot tub with new cover (the old one has lasted over 10yrs) it’s taken a couple of days from receipt of photos and arrangements are now in place to complete the service and fit new cover next week so fast turn around. Excellent communication . Will write another one after the service has been complete n the new cover is in place .
22 februari 2024
Svar från The Hot Tub Superstore
Hi Keith, thank you for the feedback - great to hear all went well 🤩
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.