Very good service and communication. The film I sent was a little unusual and this was taken into account producing some great results for my first try with this format!
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service, easy to deal with and very quick to process and send back my film photos as digitals and prints! Highly recommend, will be using again in future.
Fantastic - I was scared they’d get lost or wouldn’t be done properly. Not only are the scans WAY better than I thought they’d be (I can’t emphasise enough how worth it the scans are), the printed ver... Se mer
Their support meant the world to me. Despite my mistake with the parcel, they went above and beyond to ensure I didn't lose my precious photographs, which hold immense significance for me. I am deeply... Se mer
Företagsinformation
Skrivet av företaget
Independent Film Developing Lab based out of South Yorkshire. We provide quality film developing, as well as a range of films to buy at some of the lowest prices in the UK.
Kontaktuppgifter
7 Doncaster Road, S70 1TH, Barnsley, Storbritannien
- info@thehomelabs.co.uk
- thehomelabs.co.uk
4,6
Utmärkt
130 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service. Film arived late and was refunded extra postage price
14 oktober 2024
Great quality scans
Great quality scans - great price. Quick processing. Highly recommend home labs!
28 oktober 2024
Omdöme utan inbjudan
Great - Affordable & quick
Way more affordable and super quick turn over time! Good quality prints. Thank you guys!
24 september 2024
Svar från The Home Labs
Thank you so much for your kind review!
It means the world to us to see good feedback, we hope your very happy with the service and we can help again in the future!
Kind regards,
The Home Labs
10 days for a film to be delivered is…
10 days for a film to be delivered is pretty poor to be honest
24 september 2024
Svar från The Home Labs
Hi Shane,
Thank you for your review. Your 100% correct 10 days is far too long for delivery times.
We'll put in a complaint with royal mail and we hope this should not happen again.
Kind regards,
The Home Labs
Took the money - No pictures
I sent off an important film. It was signed for the next day that was 10 days ago!
Chased them but had no reply and no pictures
This is not good. Can’t phone so what do you do.
24 september 2024
Svar från The Home Labs
Hi Simon,
We're very sorry for your experience with our store. However we haven't heard from you outside of this review.
We sent this WeTransfer delivery on 24/09/24 (just two days after this was signed for).
This has not yet been downloaded at this point.
Ive gotten in touch with you via Email now to hopefully try and remedy this and get the files downloaded for you!
Thank you,
The Home Labs
Absolutely terrible service
Absolutely terrible service. They have had my film since Sept 6th. Haven’t processed it. Haven’t sent me the wetransfer link promised. I requested a refund. No communication at all shameful.
18 september 2024
Svar från The Home Labs
Hi Terri,
Were sorry you had a bad experience at our store. I can confirm we sent the WeTransfer link on the 18th of September after receiving the film around the 10th.
We sent the transfer on the same day we emailed you saying we would however this was not downloaded at this time.
Unfortunately our email guy has been on holiday the last week since last Friday when we last emailed you. But we have contacted you again today to hopefully make sure this is downloaded now!
Kind regards,
The Home Labs
Svar från The Home Labs
Hi Issie,
Thank you so much for your kind review.
It means the world to us to see good feedback.
We hope you were very happy with the service and we can help again in the future!
Kind regards,
The Home Labs
Fast and good negatives
Front of house are friendly people, the negatives were developed and scanned fast overall great experience would definitely recommend
14 augusti 2024
Great quality and great experience as…
Great quality and great experience as always. They were fast to process and send back the films (extra +£2)
One of the film disposables had been sat laying dormant for years so I wasn't too hopeful but the pictures still came out great and was pleasantly surprised.
Highly recommend
23 juli 2024
The pictures were developed quickly and…
The pictures were developed quickly and the whole process was really easy
23 juli 2024
Developed old films
The Home Labs developed a pile of old films for me and the results were fantastic I would not hesitate to use them again, thank you!
23 juli 2024
Top quality
So originally the parcel company lost my roll of film , however I sent off another one and the guys said they’ll process it under the same order which was amazing. Secondly I am shocked at how good the photos came out. The resolution the lighting , the quality, everything was outstanding and the downloading process was brilliant. I have no complaints I will definitely be sending through more film to get processed.
12 juli 2024
Omdöme utan inbjudan
Excellent service
Dropped my film off,negatives were in the post a couple of days after and prints sent to me the next day.would highly recommend
7 juni 2024
Good service
13 maj 2024
Great local business
Great local business - very happy with my first processed and scanned film, thanks!
25 april 2024
Their support meant the world to me
Their support meant the world to me. Despite my mistake with the parcel, they went above and beyond to ensure I didn't lose my precious photographs, which hold immense significance for me. I am deeply thankful to them. Once we located my films, the pictures arrived promptly, and their customer service was outstanding.
27 mars 2024
Quick helpful responses
Sent film via second class mail, no fault of the labs but it was delayed arriving for weeks.
There was consistent updates and an offer to refund the order if it didn't arrive.
Luckily it did and Nick kept me posted all the way, great service.
20 april 2024
Omdöme utan inbjudan
Recommended.
Item arrived in good time. Great communication. Superb product, friendly team.
11 april 2024
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