Everything was laid out in a orderly manner, helped me close in on exactly what I want.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am brand new to buying hockey gear and didn’t even know where to begin. The staff at hockey depot went above and beyond to help me find the best equipment for my sons. They answered all my questions... Se mer
ordered wrong size, emailed the guys at THD and got right back to me with information and directions on how to exchange. effortless now just waiting on the right size to come back AND they are even ta... Se mer
Företaget har svarat
Great customer service regarding my online order! There was an issue with the availability of skates that I ordered. They let me know immediately and recommended upgrade with a discount. Then some... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
TheHockeyDepot.com is an e-commerce site selling hockey equipment and team uniforms to leagues, teams, and schools. Here you can buy all your hockey equipment and skates at discount prices
Kontaktuppgifter
4,8
Utmärkt
85 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Said item was in stock
Said item was in stock. Emailed me later to say item was no longer available but would let me buy a similar item that cost more than double the price for 5% off. They still showed the item I ordered as available. Trying to bait and switch.
3 april 2021
Svar från thehockeydepot.com
Actually and factually this is completely inaccurate. Yes we were out of stock in what you ordered which was the Alkali RPD Quantum Senior Inline Hockey Girdle Small/Medium @ a price if 39.99 and are STILL out of stock. We then offered you the RPD Visium girdle in Sr Sm/Med @ the price if 59.99 with a 10% off not a 5% off since it was available and in stock. It was not more then Double the price or 5% off as you stated. If we had it in stock why wouldnt it be sold to you, We offer what we have in stock and try to offset some of the cost by offering a discount like many other companies do. Our email to you is posted below to show your inaccuracies:
TheHockeydepot.com
Please note that due to an inventory feed error we showed the RPD Quantum Girdle in stock in Sr and we are sold out.
We do have the RPD Visium girdle in Sr Sm/Med for a price of 59.99 and we can offer you 10% off this price due to this mistake.
Please let us know if you want to change the girdle to the Visium and we will modify the order to allow you to pay the difference online
We apologize for the inconvenience but please let us know what you want to do a refund or the difference
Thank you
Thehockeydepot.com
Haven't received my products yet
Haven't received my products yet, but fantastic customer service, not only were you guys really prompt in returning emails, but you were really helpful with everything that I needed
25 februari 2021
Svar från thehockeydepot.com
Thank you for the review and its customers like you that make our job easier thanks again
Great customer service!
Great customer service regarding my online order! There was an issue with the availability of skates that I ordered. They let me know immediately and recommended upgrade with a discount. Then some ?’s that I had regarding product were answered promptly. I appreciate their quick and clear communications! Will definitely be shopping with them in the future!
18 oktober 2020
Svar från thehockeydepot.com
Thank you so much we truly appreciate and take the feedback very seriously we want every customer to have a great experience at thehockeydepot.com
Good purchase experience and excellent…
Good purchase experience and excellent communication.
2 oktober 2020
Omdöme utan inbjudan
Svar från thehockeydepot.com
TG,
Thank you so much for the awesome 5 star review and the comments. We strive to offer top notch customer service and overall experience and are glad you had both. Enjoy your purchase and please pass the word around to all of our friends about us. The best form of advertising comes from our customers.
Enjoy again
Thehockeydepot.com
Legit
Legit, comes with factory tags and embroiderment to prob it. Good quality
10 september 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.