Order shipped with incorrect wheels and Mike D. remedied the situation promptly. Excellent customer service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I am brand new to buying hockey gear and didn’t even know where to begin. The staff at hockey depot went above and beyond to help me find the best equipment for my sons. They answered all my questions... Se mer
ordered wrong size, emailed the guys at THD and got right back to me with information and directions on how to exchange. effortless now just waiting on the right size to come back AND they are even ta... Se mer
Företaget har svarat
Great customer service regarding my online order! There was an issue with the availability of skates that I ordered. They let me know immediately and recommended upgrade with a discount. Then some... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
TheHockeyDepot.com is an e-commerce site selling hockey equipment and team uniforms to leagues, teams, and schools. Here you can buy all your hockey equipment and skates at discount prices
Kontaktuppgifter
4,8
Utmärkt
84 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service, had to exchange for different size, everything was quick and easy and correct product back to me right away
18 februari 2025
Very responsive and helpful
I bought a pair of gloves from the hockey depot. They reached out to make sure the order was correct due to a small typo. They shipped them fast and are very responsive.
3 februari 2025
Yes ive received my order and excited…
Yes ive received my order and excited for the pants I got cause those are the only kinda pants I’ve always liked growing up and ver comfortable, but the pants I wanted was out of stock, tackla air 9000 or 5000, but I am great full for finding these pants through the website and thanks again..
28 januari 2025
Affordable prices
Affordable prices
Exceptional service
Rapid Shipping👍🏻!!
30 december 2024
Omdöme utan inbjudan
Svar från thehockeydepot.com
Thanks for the review but we are confused. If we have affordable prices, Exceptional service and Rapid Shipping why did we only receive 3 stars.
Just received my second 'blade barber'…
Just received my second 'blade barber' 7/16"!
Had the first for one for years, which saved me from routine sharpening costs and made for really sharp skates. I certainly got the 25+ usages. The new one will be for extra rad edges on the best ice, when the old one just can't seem to do it.
19 november 2024
great socks!
30 oktober 2024
Quick and efficient delivery and very…
Quick and efficient delivery and very good quality stock
7 oktober 2024
I received five black jerseys as…
I received five black jerseys as requested however two of them had white and gray on them instead of being solid black.
24 september 2024
Good support and good value!!
15 augusti 2024
Omdöme utan inbjudan
Support
There were issues with the Export Process and documents were required. You came back to me and tried to assist. A 5 star rating would have been if you were able to send me a consolidated invoice...
4 juni 2024
Svar från thehockeydepot.com
Thank you for the review. Unfortunately we are unable to create one invoice when there were 2 separate orders and 2 separate payments. We strive to make all of our customers happy and we were also unaware that this was being shipped out of the USA.
It was easy to navigate and find all…
It was easy to navigate and find all the information on specs and size information about the skates and the delivery was fast I was very satisfied with the experience
28 maj 2024
Item was not as pictured
Item was not as pictured. Does not have the full orange sleeve, just the armbands
25 mars 2024
Svar från thehockeydepot.com
please send us an email to sales@thehockeydepot.com so we can get this worked out. we would be more than happy to work with you way before you left a 1 star review. We strive for 5 stars on all orders. Again please reach out to us at sales@thehockeydepot.com
The best of E-commerce
In a world of outsourced, worthless customer service, hockey depot still picks up the phone and delivers helpful, real and honest service.
15 mars 2024
I received my pants
I received my pants. Put them on for my first game and the plastic clips on the side both simultaneously broke and ripped my finger wide open very deep. Blood ruined my brand new skates. I'm very upset I spent money here
19 januari 2024
Svar från thehockeydepot.com
We will get this taken care of as we strive for nothing but 5 stars. Please reach out to us so we can take care of this. Please note that we are not the manufacture of any TRON or any products.
Rest Assured we will get this taken care of.
Thank you,
Thehockeydepot.com
Detta är Trustpilot
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