Thehillsnashville Omdömen 

675
•
TrustScore 1.5 av 5

1,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Do not shop with this company. I was looking for a gold sequin jacket for a costume. Joke’s on me because I did not research this company before making purchase. The shipment took forever, and when it... Se mer

Betygsatt 1 av 5 stjärnor

The Hills sent a dress that was poor quality and way too big. At first they offered a replacement…never happened. Kept sending emails that I hadn’t returned original dress within 30 days even though... Se mer

Betygsatt 5 av 5 stjärnor

I love the experience at the hill because it’s easy to order from I’ve gotten four pairs of shoes from them and they are all very, very nice and comfortable great prices and going to Europe in the fal... Se mer

Betygsatt 1 av 5 stjärnor

Sizing skimpy. Fabric made to look like a natural fiber in picture turned out to be dense, unbreathable polyester. About a dozen nuisance emails telling me every half-step of shipping process, then a... Se mer

Viktig information

1,7

Mycket dålig

TrustScore 1.5 av 5

675 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 80 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,7

Alla omdömen

(675)

675 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

This company is a scam

This company is a scam. The quality and fit are extremely poor. They advertise a return policy that does not actually exist. Do not be deceived by the word "Nashville" in their name, they are not an American company. If you try to return an item, they will harass you with return emails until you give up - that is their deceptive strategy.

20 juli 2026
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Betygsatt 1 av 5 stjärnor

Can I score this company a -100?

Can I score this company a -100?

I wish I had found this review page before I placed my order with this sham of a company. I received my initial order later than promised. The quality of the items was even more sub-standard than anything I have ever received from China. The garment sizing was incorrect and hung on me like a potato sack.

I contacted the company to initiate my return and was told I needed to take photos of myself in the garments to demonstrate the sizes were incorrect. I took the ridiculous photos, sent them to their support email and was then told they could not process a timely return because they were restructuring their warehouse inventory.

In lieu of the refund issue, I was offered a 15% discount to which I vehemently declined. The next email was a pitiful attempt at empathy, restating the inventory issue and then offered me a 30% discount.

I then tried to call the customer service number and received a voicemail for two individuals referring me to the website for service, and a very inauthentic desire to make my issue right.

Do yourself a favor. Don't waste your time or money, My next stop is to file a complaint with the Delaware Secretary of State and BBB.

20 juli 2026
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Betygsatt 1 av 5 stjärnor

SCAM!!

SCAM!!! SCAM!!! SCAM!!! If I could give no stars I would. I ordered a pair of orthopedic sandals, the most cheap product I have ever received which is foam. I have contacted the company MULTIPLE times wanting to send product back and get a refund. The communication has SUCKED and I have yet to receive information on how to return shoes. Here’s the best part yet, this business doesn’t actually exist, go check out BBB for verification

3 juli 2026
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Betygsatt 1 av 5 stjärnor

Again… This is a scam

Again… This is a scam. Do not order anything from this company. They do not accept returns. Once they get your money, forget about it. I was sent a pair of shoes that are made of cardboard. Quality is poor. They will keep sending you emails as if they are trying to help you but it’s all a scam. I’m reporting them to the Better Business Bureau. Do not order anything from them. Buyer beware !!!!

9 juni 2026
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Betygsatt 1 av 5 stjärnor

DO NOT PURCHASE ANYTHING FROM THEM

DO NOT PURCHASE ANYTHING FROM THEM. As other reviewers have stated, this is not a mother and daughter, local store that was going out of business. This is a fraudulent poorly run company out of China. My order took over a month to arrive and when it did, the quality is horrible. The sizing is way off in the material and clothes are nothing like what the website shows. Through many emails I’ve tried to get my money back as their website states it is an easy and free return process however it is a scam. I want to send back my order and I have to mail it out of the country. This is a complete scam. Do not give them your money.

1 juni 2026
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Betygsatt 1 av 5 stjärnor

I would give a -10 if I could

I would give a -10 if I could. Horrible awful quality just continue to give a runaround when I wanted to return everything wasted $200 and I’m so upset. Huge scam. I have never written a review like this before, but buyer beware! There needs to be a lawsuit against this awful company!!

17 juni 2026
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Betygsatt 1 av 5 stjärnor

PLEASE do not buy anything from this…

PLEASE do not buy anything from this vendor. They do not honor the return policy listed on their website. I purchased two pieces months ago and was told they WOULD NOT return my money. They initially offered me a 10% refund, and when I would not stop, they finally offered me a 20% refund. However, due to a "technical issue" with their "system," I was told I would not be receiving that either and was offered a voucher. This company is dishonest and should not be in business. DO NOT BUY FROM THEM!!!!!!!!!!!!!!

20 juli 2026
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Betygsatt 5 av 5 stjärnor

Stunning quality and colors

Besides the very tasteful ads, the quality of their merchandise is outstanding. I have been disappointed in many other websites because their merchandise is not what it appears.

20 juli 2026
Omdöme utan inbjudan
Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Jbalkgsinet,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward.

Sincerely,
The Hills | Customer Support Team

Betygsatt 1 av 5 stjärnor

Very deceptive return policy

Very deceptive return policy. Returns must go to the UK and they even make that very difficult. I found an address for them in Delaware and offered to return it there. They do not accept returns at that address. I do not believe The storefront pictures they use online are legitimate. I do not believe there is a physical store. I also called the number I found for them online, no one answers, just a recording to go online. They did say I could keep the dress - The one that did not fit - the one I did not want and offered me 15% off my next purchase.
Proceed with caution when ordering from Hills Nashville.

9 juli 2026
Omdöme utan inbjudan
Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Joanna,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Betygsatt 5 av 5 stjärnor

My daughter convinced me to order here…

My daughter convinced me to order here after she'd had a good experience herself. Now I completely understand why she recommended it because the quality exceeded what I expected.

1 juli 2026
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Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Bethany,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward.

Sincerely,
The Hills | Customer Support Team

Betygsatt 1 av 5 stjärnor

What a total rip off!!!

What a total rip off. I thought I was ordering from a Nashville Boutique. Said 2 day delivery easy return. 21 day delivery and impossible return! When item arrived it was cheap but the worst thing was that it is made without zipper. I can’t get over my head or pull up because it has a fitted waist and NO way to access dress. Now they want photos of how it fits ,(IT DOESNT FIT!!! That’s the problem)before they will refund. This was a 70.00 item! How can I further report them???
UPDATE: I sent the picture of the dress to “prove” it has no zipper to allow entrance to the dress….and now they say they want more information 🤦🏼‍♀️🤷‍♀️🤷‍♀️🤷‍♀️

18 juli 2026
Omdöme utan inbjudan
Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Connie,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Betygsatt 1 av 5 stjärnor

This website is an absolute scam that…

This website is an absolute scam that sells some of the least quality clothes I have purchased. The pictures on the website vaguely represent the actual design and the return process is absolutely misrepresented on the website as well. Returning something requires shipment back to UK for a cost of $35-$50. Then the website offers you just 30% back instead of paying for shipping, accept they tell you later they can’t process the refund and offer a store credit again for more poorly made misrepresented clothes.

19 juli 2026
Omdöme utan inbjudan
Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Diane,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Betygsatt 5 av 5 stjärnor

Love their selection of clothing

Love their selection of clothing. It's not typical and you won't see other people wearing what you are.

18 juli 2026
Omdöme utan inbjudan
Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Shelly,

Thank you so much for your review. We’re happy to hear that everything went well and that you had a positive experience with us. We know customers have many options when shopping online, so we truly appreciate your trust and support.

We’ll continue working hard to provide an even better experience moving forward.

Sincerely,
The Hills | Customer Support Team

Betygsatt 1 av 5 stjärnor

False advertising

False advertising, poor quality, lengthy processes and multiple communications in why issues for refunds. Seems to be AI generated with no resolutions that are reasonable at all. Attempted to put on Better Business Bureau but this business did not come up.

14 juli 2026
Omdöme utan inbjudan
Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Punkin,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Betygsatt 1 av 5 stjärnor

returned shoes that were too small

returned shoes that were too small. Had to pay $15 to ship them. The Hills never acknowledged and did not return my monies. There is a phone number which instructs user to contact them through email. They do not answer their email. The shoes were very nice I wanted to exchange them. Now I have no shoes or money and out extra $15 to ship them back.

16 juli 2026
Omdöme utan inbjudan
Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Stacey,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Betygsatt 1 av 5 stjärnor

Order was delivered to wrong address

Order was delivered to wrong address. Company sent me a picture of the delivery with wrong address clearly shown. When I contacted them they wanted me to contact delivery company and chase down the delivery site. I have not to this time received credit, refund, or my order. Huge scam!

25 juni 2026
Omdöme utan inbjudan
Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Green,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

Betygsatt 1 av 5 stjärnor

If I could give 0 stars I would!

If I could give 0 stars I would!
Total scam!
Cheap, cheap quality - nothing like the photos!
They are in China! Tried to return- they gave me a whole runaround about how complicated it is to return internationally and expensive! Offered me 10% back and I could keep the items. I pushed back. I eventually got 30% back and kept the items but the items are useless. They’re awful.
DO NOT PURCHASE FROM THIS COMPANY!!

4 juni 2026
Omdöme utan inbjudan
Logotyp för Thehillsnashville

Svar från Thehillsnashville

Hi Dana,

We’re truly sorry for the frustration this has caused. We understand that sharing this review comes from a real experience, and we do not take that lightly.

We’d like the opportunity to review your order, understand what happened, and work toward a fair resolution. Please send your order details through our official support page so our team can assist you directly.

Sincerely,
The Hills | Customer Support Team

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