We saw Dona at Tuckswood. She was brilliant. We had never had such an in depth hearing test and information we had not been given before. Our hearing aids were made there and then and everything expl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The booking process was incredibly easy, with loads of appointment slots to choose from. The appointment itself was fantastic—professional, friendly, and packed with useful information. I left feeling... Se mer
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Pranush James tested my hearing and consequently fitted me with aids yesterday. He was great at explaining things, clearly spoken and very professional throughout. I would happily recommend this... Se mer
Företaget har svarat
Joby was very patient with my elderly and difficult grandmother when he came for a home visit to remove ear wax and perform a hearing test. He allowed her to have cigarette breaks and attempted multip... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
Kontaktuppgifter
Storbritannien
- thehearingpeople.co.uk
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
This service is fantastic and Jess did…
This service is fantastic and Jess did a better job than I had got when I went private, she is very thorough and explains everything, very happy, thank you Jess
5 augusti 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Jennifer, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Hearing Test in Fakenham - really easy to do
Had my hearing test in Fakenham. Really easy destination to get to, plenty of parking and really helpful staff. My audiologist was helpful and very informative. Showed me the app and fitted with hearing aids there and then. Great service all round.
30 juli 2026
Svar från The Hearing People
Hi Rosemary, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Your colleagues were very helpful and…
Your colleagues were very helpful and explained everything. I am still getting used to my new hearing aids and a follow up appointment would be useful to ensure I am getting the best from my hearing aids.
24 juli 2026
Svar från The Hearing People
Hi Chris, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I was completely satisfied with the…
I was completely satisfied with the service i received.
30 juli 2026
Svar från The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent service
Excellent service. Very efficient, on time and explained everything really well fully taking into account the clients difficulty in hearing and talking.
A very pleasant experience.
5 augusti 2026
Svar från The Hearing People
Hi Jean, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I was at bourne surgery steve Reeve
I was at bourne surgery, A very charming polite,and very helpful young lady explained everything well, and helped me with app
5 augusti 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Stephen, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Jessica's Amazing Care
Jessica W was fantastic, so helpful and explained all the different parts of the ear that can be affected with hearing loss. My tinnitus is so much better, a lot of relief and her recommendations for itchy ears was spot on.
It was a pleasure meeting her.
22 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Jayne, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Not responsive to Complaint.
This company also trades as Audiological Science from whom I purchased Widex Hearing Aids a couple of years ago.
The hearing aids developed a fault and I contacted The Hearing People who agreed to send me replacement receivers.
After 11 days, 4 phone calls and a text message I have still not received the receivers.
So much for their lifetime guarantee!
5 augusti 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Dougie, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.
We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.
Svar från The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
That the woman helping me was so…
That the woman helping me was so patient, polite and professional !
4 augusti 2026
Svar från The Hearing People
Hi Joseph, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Svar från The Hearing People
Hi Chris, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The lady was loverly very polite…
The lady was loverly very polite friendly . Explained everything well . Showed how to look aftwr the hearing aids and clean them . She was very god at her job .
4 augusti 2026
Svar från The Hearing People
Hi Margaret, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Navama Joshy made me feel at ease and…
Navama Josh made me feel at ease and she explained everything to me.
3 augusti 2026
Svar från The Hearing People
Hi Carol, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Svar från The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Inadequate
Feeling fobbed off by this company with some wholly inadequate hearing aids (non-digital - I've been wearing digital for 8 years), I made a new appointment, for 3.15 today (4 August). I was told not to be late. I answered a follow up text with a YES to the arrangement. On arriving at reception I was told that the appoiontment was at 5.00. Which it wasn't. No apology. This is a second-rate organisation that the NHS should not be employing.
4 augusti 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Wynn, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.
We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.
Joby visited us today we found he very…
Joby visited us today we found he very knowledgeable patient and helpful would recommend he to anyone
4 augusti 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Darren, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby was very patient with my elderly…
Joby was very patient with my elderly and difficult grandmother when he came for a home visit to remove ear wax and perform a hearing test. He allowed her to have cigarette breaks and attempted multiple times throughout her resisting until the test was completed. He explained clearly to us how to fit the hearing aid and how to use it. He is very professional, caring and helpful. Thank you.
4 augusti 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Evelyn, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Very satisfied.
My appointment was on time and the audiologist understood exactly my problem. The hearing aid was replaced and reset perfectly. The service was very professional and polite. Thoroughly recommended.
4 augusti 2026
Svar från The Hearing People
Hi Neville, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby was a gentleman
Joby was a gentleman. He did a very good job, programming and testing for a new hearing aid. Now I can hear loud and clear. Thank you very much for your professionalism and good work.
Godspeed.
4 augusti 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Joseph, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent very thorough throughout the…
Excellent very thorough throughout the whole process. Delighted with the outcome.
3 augusti 2026
Svar från The Hearing People
Hi John, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Detta är Trustpilot
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