The Hearing People Omdömen 

4 338
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Joby was very patient with my elderly and difficult grandmother when he came for a home visit to remove ear wax and perform a hearing test. He allowed her to have cigarette breaks and attempted multip... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Pranash James dealt with my elderly mother's hearing test and hearing aid fitting in a very friendly, caring, attentive and efficient manner. It was first class treatment with a smile which made her f... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Jessica W was fantastic, so helpful and explained all the different parts of the ear that can be affected with hearing loss. My tinnitus is so much better, a lot of relief and her recommendations fo... Se mer

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Betygsatt 5 av 5 stjärnor

Had my hearing test in Fakenham. Really easy destination to get to, plenty of parking and really helpful staff. My audiologist was helpful and very informative. Showed me the app and fitted with heari... Se mer

Företaget har svarat

Företagsinformation

  1. Butik med hörapparater

Skrivet av företaget

We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(4 338)

1 743 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Inadequate

Feeling fobbed off by this company with some wholly inadequate hearing aids (non-digital - I've been wearing digital for 8 years), I made a new appointment, for 3.15 today (4 August). I was told not to be late. I answered a follow up text with a YES to the arrangement. On arriving at reception I was told that the appoiontment was at 5.00. Which it wasn't. No apology. This is a second-rate organisation that the NHS should not be employing.

4 augusti 2026
Omdöme utan inbjudan
Logotyp för The Hearing People

Svar från The Hearing People

Hi Wynn, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.

We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.

Betygsatt 5 av 5 stjärnor

Joby visited us today we found he very…

Joby visited us today we found he very knowledgeable patient and helpful would recommend he to anyone

4 augusti 2026
Omdöme utan inbjudan
Logotyp för The Hearing People

Svar från The Hearing People

Hi Darren, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Joby was very patient with my elderly…

Joby was very patient with my elderly and difficult grandmother when he came for a home visit to remove ear wax and perform a hearing test. He allowed her to have cigarette breaks and attempted multiple times throughout her resisting until the test was completed. He explained clearly to us how to fit the hearing aid and how to use it. He is very professional, caring and helpful. Thank you.

4 augusti 2026
Omdöme utan inbjudan
Logotyp för The Hearing People

Svar från The Hearing People

Hi Evelyn, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Very satisfied.

My appointment was on time and the audiologist understood exactly my problem. The hearing aid was replaced and reset perfectly. The service was very professional and polite. Thoroughly recommended.

4 augusti 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi Neville, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Joby was a gentleman

Joby was a gentleman. He did a very good job, programming and testing for a new hearing aid. Now I can hear loud and clear. Thank you very much for your professionalism and good work.
Godspeed.

4 augusti 2026
Omdöme utan inbjudan
Logotyp för The Hearing People

Svar från The Hearing People

Hi Joseph, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Excellent very thorough throughout the…

Excellent very thorough throughout the whole process. Delighted with the outcome.

3 augusti 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi John, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

An excellent experience

Pranash James dealt with my elderly mother's hearing test and hearing aid fitting in a very friendly, caring, attentive and efficient manner. It was first class treatment with a smile which made her feel relaxed and valued. Thank you.

3 augusti 2026
Omdöme utan inbjudan
Logotyp för The Hearing People

Svar från The Hearing People

Hi Julia, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Excellent

As always, excellent visit, Hari was very helpful and thorough.

3 augusti 2026
Omdöme utan inbjudan
Logotyp för The Hearing People

Svar från The Hearing People

Hi Claire, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Well organised expert hearing service…

Well organised service in pleasant environment. Professional friendly staff with excellent expertise and very able to clearly explain the total process.

27 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi Kevin, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Very caring

Very caring. Explained everything well.

23 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 4 av 5 stjärnor

The people who check your hearing aid…

The people who check your hearing aid are very helpfu.

24 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi David, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

The audiologist that supported my mum…

The audiologist that supported my mum was amazing.
Firstly, the case was not clear cut and my mum had been experiencing extreme pain in her ears for many months. The audiologist was patient and determined to try to help my mum and spent ample time with her.

Secondly, her knowledge was of a high level and managed to fix the issue and now we have more information as to how to continue to help my mum.
Honestly I could not have imagined that we would leave with such brilliant outcomes to my mum’s hearing issue.
Thank you 🙏🏾

30 juli 2026
Omdöme utan inbjudan
Logotyp för The Hearing People

Svar från The Hearing People

Hi Bindu, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Everything was clearly explained so…

Everything was clearly explained so could easily see where my hearing had declined.
Options with pro’s and con’s explained

23 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi Shirene, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

My visit revealed how badly I needed…

My visit revealed how badly I needed hearing aids, the audiologist explained everything clearly, was very polite and we had a few laughs, fitted me with a pair of hearing aids and I left feeling much happier than when I arrived.

29 juli 2026
Omdöme utan inbjudan
Logotyp för The Hearing People

Svar från The Hearing People

Hi Brian, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Excellent help and advice from a very…

Excellent help and advice from a very friendly personable audiologist

29 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi Michael, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Friendly helpful advise and support

Friendly helpful advise and support

30 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi Gilly, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

A very helpful audiologist at…

A very helpful audiologist at Clevedon, and now I've been sent a bag of new earpieces, wonderful!

23 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Very good customer service

Very good customer service. Everyone was very helpful and guided me through the process from start to finish. Especially helping me the find the perfect frame.

21 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

Great service

22 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi Bryan, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

Betygsatt 5 av 5 stjärnor

The whole testing and fitting process…

The whole testing and fitting process was explained and carried out in a professional manner, in easily understood terms, with additional information given when necessary. After less than an hour I was able to walk out being able to hear the world as I hadn’t done for several months. I thoroughly recommend your service. (My wife will be pleased, no more repeating herself)
Thank you so much Mansoora.

29 juli 2026
Logotyp för The Hearing People

Svar från The Hearing People

Hi Robert, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!

Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.

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