The Hay Shed Omdömen 

310
•
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Our two house bunnies adore the hay, treats and forage mix. We were recommended The Hay Shed by the charity who we adopted the buns from, and we can see why! Deliveries are always so prompt and we’ve... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely love this brand, my guinea pigs love the different types of hay and they no longer get the crap from popular pet shops, I feel they eat more of it and are happier because of it. Great quali... Se mer

Betygsatt 5 av 5 stjärnor

My bunny Lavender loves her hay from Hay Shed- I especially the oat hay, I often have to get her out from climbing into the bag. Hay Sheds quality is amazing as well as reasonable prices, quick delive... Se mer

Betygsatt 5 av 5 stjärnor

We’ve tried quite a few different hay companies but The Hay Shed is definitely the favourite of our rabbits. The hay is always nice and long, and they also have a great range of forage. My rabb... Se mer

Företagsinformation

  1. Djuraffär

Skrivet av företaget

Welcome to The Hay Shed! We have been producing the greenest grass for decades, which has been perfectly prepared for your pets. We grow, mow, dry and pack our premium hay, all from our family farm based in Northumberland. Great care is taken at every stage to ensure unbeatable quality and nutrient-dense hay for your small pets.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

310 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(310)

125 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

My buns love their hay

My buns love their hay, So far we have tried Timothy and oat hay and they love them both, the hay smells amazing, the Timothy hay is green and crunchy, great for the buns teeth, I will only get my hay from the Hay Shed, this is my second order, the treats smell and look yummy for my bunnies too . Very impressed,

1 september 2025
Omdöme utan inbjudan
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Svar från The Hay Shed

So pleased your buns love the timothy and oat hay, Leanne! Hopefully they will give some other types a go and love them too!

Betygsatt 5 av 5 stjärnor

10/10 all round.

Our buns cannot get enough of The Hay Shed hay. The green wheat hay has become their all time favourite, with oat hay a close second and they’ve never eaten so much! So impressed with the quality, length of stalks, smell etc of both and really impressed by the treats selection too. Banana chips & dandelion roots are second to none.

Really impressed by customer service & speedy delivery too.

1 september 2025
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Svar från The Hay Shed

Thank you for your kind review, Ruth! Delighted that your pets love hay and snacks!

Betygsatt 5 av 5 stjärnor

Bougie bunny approved

My 2 buns love the hay shed. I've one bunny who will eat anything, and another who is the fussiest bun ever! They quite happily munch down on rye grass hay. Lovely long green strands of hay that smells fresh. To make it cost effective for me I've to ordered 3 huge boxes at a time, but that's living in Northern Ireland for you. Even though it takes a while to get to my final box its still as fresh as the first.

8 september 2025
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Svar från The Hay Shed

So pleased that both your buns love our hay, Susie! So pleased they like the rye grass hay!

Betygsatt 5 av 5 stjärnor

I always get my hay

I always get my hay, treats and assorted toppings from The Hay Shed now. The quality, packaging and service is simply unbeatable. I breed Continental Giants and Jersey wooly rabbits as a hobby so it is very important to have good quality. I also give my buyers a link to the website and any % off flyers that I get so that I can pass on the good name brand!

6 september 2025
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Svar från The Hay Shed

Thank you for leaving such a kind review and sharing your love of the hay shed!

Betygsatt 5 av 5 stjärnor

Great quality hay

Great quality hay, quick delivery. ⭐️⭐️⭐️⭐️⭐️

1 september 2025
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Svar från The Hay Shed

Thank you for your lovely review, Kate!

Betygsatt 5 av 5 stjärnor

Our rabbits favourite hay!

Our rabbits absolutely love their Timothy hay, we have also tried them with the rye grass hay and that is going down extremely well! We had a problem with a missing item and The Hay Shed sorted it out immediately. I cannot fault their customer service. We have a monthly subscription and have treats/forage mixes too. All the products are well packaged and of high quality. Highly recommend!

21 augusti 2025
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Svar från The Hay Shed

Thank you for your kind review, Rachael! Pleased you are happy with the products and service!

Betygsatt 5 av 5 stjärnor

Definitely recommend 👍🏻

Daphne and Velma, our guinea pigs, have tried a variety of hay brands. Without a doubt, their fave is The Hay Shed. The difference in quality is clear to see. We only get our girls the best.

15 augusti 2025
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Svar från The Hay Shed

Thank you for your very kind review, Charlotte!

Betygsatt 5 av 5 stjärnor

Best hay we’ve tried

Snickers and Porridge wouldn’t eat any other hay. We’ve tried them all and they love every single one. Great packaging. Quick delivery. Happy piggies!

2 augusti 2025
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Svar från The Hay Shed

So pleased to hear Snickers and Porridge love their hay!

Betygsatt 5 av 5 stjärnor

Green Wheat is the Winner!

I’ve been using the Hay Shed for 7 months for my rabbits. Over the years, I’ve used countless brands of hay for numerous rabbits, and the Green Wheat hay by The Hay Shed is a huge winner - it’s light green colour, it sounds crunchy and smells super fresh. My rabbits love it! I have tried other varieties by the hay shed which have been good, but this is our personal favourite which we will continue to order. The deliveries are always very fast, and pricing is always reasonable. Thank you Hay Shed team!

31 juli 2025
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Svar från The Hay Shed

Delighted to hear your buns love the green wheat hay! So pleased to receive this lovely review!

Betygsatt 5 av 5 stjärnor

Amazing

Amazing, smells fresh, guinea pigs love it

22 juli 2025
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Svar från The Hay Shed

Thank you for your kind review!

Betygsatt 1 av 5 stjärnor

Awful approach to customer service

Awful approach to customer service. Stay away

23 juli 2025
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Svar från The Hay Shed

Thank you for taking the time to leave a review. We take our customer service very seriously and are committed to ensuring a positive experience for all our customers. We would appreciate the opportunity to learn more about your concerns so we can resolve the issue. Please contact us directly at hello@thehayshed.co.uk with any additional details.

Betygsatt 5 av 5 stjärnor

My buns absolutely love your oaty hay

My buns absolutely love your oaty hay! Getting them to eat enough hay can be a challenge - i think you may have just solved that problem for me.

This is my first box from you - will definitely be back.

17 juli 2025
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Svar från The Hay Shed

Thank you for your kind review, Samantha!

Betygsatt 3 av 5 stjärnor

I've reviewed three stars not one because...

I've reviewed three stars not one, because my bunnies love the Green wheat hay. HOWEVER, despite my communications with the company a few weeks ago, The Hay Shed are still selling boxes of so-called Super Forage with large chunks of apple and carrot. Rabbits should only be be fed small portions of dried fruit as a treat. This Super Forage is equivalent to a human Superhealthy box of Broccoli -mixed with Mars Bars. What do you think your kids would scoff enthusiastically?? The serious difference here is that an over rich diet can be deadly for rabbits. Their diet should be 80% hay. Rabbits will selectively eat the yummy stuff and not eat enough hay which (in a short period of time) could cause obesity, gut problems and most seriously, stasis. Dental and gut problems are very common problems from not eating enough hay. A lot of inexperienced rabbit owners/guardians are not aware of this. I have 20 years experience of having free roaming rabbits and am a trustee of a registered rescue charity.

7 juli 2025
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Svar från The Hay Shed

Good afternoon Jane,
Thank you for taking the time to leave a review regarding our hay and the superfood forage. We are disappointed that you felt the need to leave a review regarding our Superfood Forage, as we have already gratefully taken your previous feedback on board through private emails and are in the process of modifying our forage range with veterinary advice.
New product development takes time, and we are hoping to launch this updated range in the coming weeks.
We are thankful for your feedback, but upset that you have felt the need to leave a negative review despite already working with you on this.
Kind regards,
The Hay Shed Team

Betygsatt 5 av 5 stjärnor

Great for fussy bunnies

The bunnies are really fussy when it comes to hay, but they both love the hay from The Hay Shed and delivery is always really quick. I know I can order just before running out and the hay will be delivered in the next day or two.

27 juni 2025
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Svar från The Hay Shed

So lovely to read this great review from you, Steph! Thank you for taking the time!

Betygsatt 5 av 5 stjärnor

The hay shed is second to none in our…

The hay shed is second to none in our opinion here @the_bunnny_w4rren
We’ve tried a fair few hay companies in the past but “nooothing compares to youuuu”
Everything from the selection of hays right down to the cronch is the best!
Try it for yourselves if you don’t believe us!
You will NOT be disappointed!
Sooo difficult to pick a favourite as they all go down so well. 💯
Keep doing what you’re doing guys & gals! 👏🏽
From the hoppiest bunch of floofs!
Obi 🖤 Leia 🤍 chewie 🤎 binky 🩶

28 juni 2025
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Svar från The Hay Shed

Thank you for leaving such a sweet review! Always delighted to hear how much your floofs love our hay!

Betygsatt 2 av 5 stjärnor

Checkout experience hasn’t been great

Checkout experience hasn’t been great, the subscription journey isn’t clear and hasn’t worked for me. Furthermore DPD delayed the delivery, delivered on a day I wasn’t home and then I had to collect the parcel from a local hub.

12 juni 2025
Omdöme utan inbjudan
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Svar från The Hay Shed

Thank you for your review, Kishan. We are really sorry for the issues you have experienced with our checkout process, subscription journey and DPD. As a small team, we try our best to resolve any problems customers experience as quickly as possible. Please send our team a detailed description of the issues you are experiencing with the checkout process and subscriptions, and we will try our best to rectify them. Regarding the delay of your delivery from DPD, we are very sorry. Unfortunately, once the parcel has been collected from our farm, any the delivery and any delays are out with our control. I will raise a complaint with DPD directly.

Betygsatt 5 av 5 stjärnor

Amazing hay

Amazing hay, the bunnies love their subscription of hay. They really enjoy the Oat hay. That’s a treat to go alongside the Timothy hay. Thank you for the most delicious hay.

8 juni 2025
Omdöme utan inbjudan
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Svar från The Hay Shed

Thank you, Dawn! Delighted to hear they love our Timothy and Oat!

Betygsatt 5 av 5 stjärnor

"Delicious hay" say my buns

Delivered v quickly after ordering. Really good top quality tasty hay, bunnies 1000% approve. One very happy human slave!!!

29 maj 2025
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Svar från The Hay Shed

Haha, thank you Clare! Love to hear how much they enjoy it!

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