Great range of HMC approved meat, well packaged at a good price. Initially I was worried my delivery would not arrive fresh, but it was, am now a regular customer.
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Det här tycker kunderna
First time ordering, ordered mostly frozen food so was a bit apprehensive about how the delivery will be executed. The package was well insulated and packed with ice packs. All products in perfect con... Se mer
Order came on 7th day from order, which was bit late, as was expecting on Tuesday or weds latest, but giving 3 stars isnt bad, plus 2 items not there that showed in stock.
Företaget har svarat
I absolutely love ordering from Thehalalfoodshop. I generally tend to order meat and poultry. It arrives well packaged and insulated. Great care is taken when packing other items purchased (such as bi... Se mer
Företagsinformation
Informationen kommer från olika externa källor
1. Order Online 2. Pay Online 3. Delivered to Your Door
Kontaktuppgifter
1 Britannia Street, LE1 3LE, Leicester, Storbritannien
- 01162510477
- info@thehalalfoodshop.com
- thehalalfoodshop.com
4,7
Utmärkt
612 omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
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Great range of HMC approved meat
Great range of HMC approved meat, well packaged at a good price. Initially I was worried my delivery would not arrive fresh, but it was, am now a regular customer.
8 maj 2026
Customer service was good
Customer service was good. I received a courtesy phone call to inform me that couple of my items were out of stock and to check if I needed a replacement or if I needed a refund. I chose a refund which came through quickly. Good were delivered on time.
5 maj 2026
Everything was good just had 1 item out…
Everything was good just had 1 item out of stock but I was refunded immediately upon delivery. Thanks for the service.
2 maj 2026
Great service, as always.
The range of halal products and quick delivery service make them great.
14 april 2026
Order came on 7th day from order
Order came on 7th day from order, which was bit late, as was expecting on Tuesday or weds latest, but giving 3 stars isnt bad, plus 2 items not there that showed in stock.
4 april 2026
Svar från Thehalalfoodshop
Thank you for your review and for your honest feedback.
We’re sorry to hear that your experience didn’t fully meet expectations. To clarify, your order was placed on Saturday for a Friday delivery, which was fulfilled within the selected timeframe. We understand you were hoping for an earlier delivery (Tuesday), however due to the Easter bank holiday period, our earlier delivery slots were unfortunately unavailable that week.
Regarding the missing items, these were refunded at the point of dispatch in line with our terms and conditions. As we handle perishable food products, there are occasions where items may not meet our quality standards at the final checks upon dispatch — such as issues with packaging, damage, or shelf life — and in these cases, we always prioritise quality and safety over fulfilment.
We would truly appreciate your understanding here. We are a muslim owned start up business, every review is important to us. We delivered your order on the chosen delivery day as per your order. Please forgive us if you feel we could have done better.
Jazakallah Khair
The Halal Food Shop Team
A bit expensive but worth it
Everything is so well packed. Good thing is that it all looks like you've picked it up yourself from the shelf. It's very rare to get your orders in this condition. Great fresh products
29 mars 2026
Exceptional service and products with…
Exceptional service and products with great choices. Delivered on time and packaging was excellent to keep the freezer food frozen whilst in transit. Will definitely recommend using this company.
24 februari 2026
Quality products and delivered on time
13 januari 2026
Great experience and easy to use the…
Great experience and easy to use the online shop. Delivery on time and well packaged chilled products. Will recommend The Halal Food Shop.
31 januari 2026
Anazing service
Anazing service
Awesome communication
Fast service
Will order again from the team
Thanks guys
9 januari 2026
Highly organised and communicative
Very happy with my deliver , some items were not delivered but HFS had already issued me with refund for it so that wasn’t an issue thank you will buy again
12 november 2025
All the foods are fresh
All the foods are fresh, having meat/poultry delivered fresh means a lot to me. The food is packed properly and like how it is cushioned and delivered on time. I have tried different online meat companies but this one is best in terms of freshness, packing and delivering so thank you
7 oktober 2025
Svar från Thehalalfoodshop
Thanks for your feedback Fathama. Refunds although process immediately on our end can take up 10 working days to show in your account although this usually shows earlier Inshallah.
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