The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present... Se mer
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Det här tycker kunderna
Beautiful jewellery. I'm so glad I discovered The Fine Jewellery Company, and so is my daughter. Excellent all-round
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The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a... Se mer
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I had a great experience with these guys! I ordered some earrings and they came really quickly and nicely packaged! Unfortunately they were smaller than I wanted (my fault for not reading the listing... Se mer
Företagsinformation
- Juvelerare
- också i
- Smyckesbutik
Skrivet av företaget
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Kontaktuppgifter
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thought the item I bought was very small
8 september 2026
Svar från The Fine Jewellery Company
Hi Robert,
I’m sorry to hear the item wasn’t quite what you were expecting.
We do include the dimensions of our pieces in the product description so that customers can check the size before purchasing, but I completely understand that it can sometimes be difficult to judge the scale from the photos alone.
We’re sorry the piece wasn’t right for you and appreciate you taking the time to leave your feedback.
The piece i bought took my breath away…
The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a few things from this company and always have been highly delighted ❤️
3 september 2026
Svar från The Fine Jewellery Company
Thank you so much, Elaine. It’s lovely to hear how happy you’ve been with your purchases, and we really appreciate you choosing us again. Your kind words mean a lot to our team, and we hope you continue to enjoy your jewellery.
Quick and efficient service keeping me…
Quick and efficient service keeping me informed of delivery details.
1 september 2026
Svar från The Fine Jewellery Company
Thank you so much for taking the time to leave us a lovely review, Mrs Jackson. It’s really appreciated, and I’m so pleased we could make everything nice and straightforward for you.
Kind regards,
Chaya
The Fine Jewellery Company
Beautiful jewellery, lovely quality
Super fast delivery, beautiful christening bangle in a lovely box & packaged perfectly, would highly recommend this company
21 augusti 2026
Svar från The Fine Jewellery Company
Thank you so much, Julie. We’re so pleased you’re happy with your bangle and your experience with us. It means a lot to hear.
Item not delivered
You’ve asked for a review but the item is still not delivered, had two notifications, Friday and Saturday that the item was out for delivery, it still has not arrived!
21 augusti 2026
Svar från The Fine Jewellery Company
Hi James,
I’m sorry that your order hasn’t arrived yet. We’ve checked the Royal Mail tracking and, just to clarify the delivery updates, the parcel was received by Royal Mail on Friday 21 August and was processed through their network over the weekend.
Although the tracking showed it as “Due to be delivered today” on Saturday, there was no delivery attempt recorded that day. The first delivery attempt was recorded today, Monday 24 August, when Royal Mail marked the parcel as “Delivery Attempted – No Answer”.
We’re continuing to monitor the tracking and follow this up to make sure your order reaches you as soon as possible.
Kind regards,
Chaya
The Fine Jewellery Company
Beautiful earrings
Beautiful earrings, as described, very quick delivery and great customer service, lovely little touches, thank you note in the box and discount off next purchase, would recommend!
20 augusti 2026
Svar från The Fine Jewellery Company
Thank you so much for your lovely review, Jo. We’re so pleased to hear you’re happy with your earrings and that you enjoyed the little touches in your order.
We really appreciate your recommendation and hope to welcome you back again soon.
Kind regards,
The Fine Jewellery Company
Ordered a snaffle bit bracelet as a…
Ordered a snaffle bit bracelet as a gift for my Daughter, the bracelet arrived really quickly, the packaging was great and the bracelet quality was beautiful, very happy customer, im sure I will be ordering again
Thankyou
17 augusti 2026
Svar från The Fine Jewellery Company
Thank you so much for your lovely review, Karen. We’re so pleased the bracelet made such a special gift for your daughter, and we really appreciate you choosing us. We’ll be very happy to have you back whenever you’re ready for your next piece:)
Amazing customer service I’ve ever had…
Amazing customer service I’ve ever had and such fast replies as well as delivery. Packaging is gorgeous and all of their items are so lovely. Highly recommend them .. my go to place for new jewellery for sure. Thank you so much for all your kindness.
18 augusti 2026
Omdöme utan inbjudan
Svar från The Fine Jewellery Company
Thank you so much for such a lovely review. It’s always especially rewarding to hear that a customer has had such a positive experience with us, and your kind words genuinely mean a lot.
We’d love to be your go-to for jewellery for many years to come.
Kind regards,
Chaya
The Fine Jewellery Company
Excellent service and quality.
12 augusti 2026
Svar från The Fine Jewellery Company
For Leonard:
Thank you so much, Leonard. We really appreciate you taking the time to leave such lovely feedback. It’s great to hear you were happy with both the service and the quality of your jewellery.
Kind regards,
Chaya
The Fine Jewellery Company
Prompt delivery beautiful earring so…
Prompt delivery beautiful earring so very pleased with them would certainly order from you again in future
6 augusti 2026
Svar från The Fine Jewellery Company
Thanks so much for taking the time to leave another lovely review, Wayne. We’re really pleased to hear you’re so happy with your earrings, and it’s especially lovely to hear you’d order from us again in the future.
We really appreciate your support.
Kind regards,
Chaya
The Fine Jewellery Company
Amazing service and so much choice
Such a lovely white gold necklace with a Peridot stone looks so beautiful. Delivery was amazing I ordered Thursday night it was delivered Friday quicker than going to the shops. Highley recommended company
31 juli 2026
Svar från The Fine Jewellery Company
Hi Linda,
Thank you so much for your lovely review. We're delighted to hear you love your necklace and that you were so pleased with the speedy delivery.
We really appreciate your recommendation.
Kind regards,
Chaya
The Fine Jewellery Company
The earrings were as described lovely
The earrings were as described . Well packaged . Look really good on .
Quality excellent . Delivered promptly
So am pleased .
7 augusti 2026
Svar från The Fine Jewellery Company
Hi Annie,
Thank you for taking the time to leave a review. It's lovely to hear you're pleased with your earrings and found them to be exactly as described.
We hope you enjoy wearing them.
Kind regards,
Chaya
The Fine Jewellery Company
Great customer service which quick…
Great customer service which quick response to an enquiry.
Good quick service in delivering the purchase.
27 juli 2026
Svar från The Fine Jewellery Company
Thank you so much, Moira, really glad we could help quickly and get everything to you without delay.
Kind regards,
Chaya
The Fine Jewellery Company
Beautiful quality very well packaged…
Beautiful quality very well packaged quick delivery could not ask for better x
27 juli 2026
Svar från The Fine Jewellery Company
Thank you so much, Sheila, comments like this really make our day. So glad it all went smoothly for you.
Kind regards,
Chaya
The Fine Jewellery Company
Svar från The Fine Jewellery Company
Thank you, Davie. We’re so pleased you’re happy with your purchase and our delivery service. It’s lovely to hear.
Good discount offered
Good discount offered and prompt efficient service - I will recommend to others
30 juli 2026
Svar från The Fine Jewellery Company
Thank you so much for your kind review, Catherine. We're so pleased you were happy with both the service you received and the value we were able to offer. It means a great deal to us that you'd recommend us to others, and we really appreciate you taking the time to leave your feedback.
Chaya
The Fine Jewellery Company
Good product and delivery
28 juli 2026
Svar från The Fine Jewellery Company
Thank you for your review, John. We're so pleased to hear you were happy with both your purchase and the delivery. We really appreciate you taking the time to share your feedback and hope to see you again in the future.
Chaya
The Fine Jewellery Company
Ordered Monday recieved Tuesday late…
Ordered Monday recieved Tuesday late morning. Great service..happy with the bracelet.
27 juli 2026
Svar från The Fine Jewellery Company
Thank you so much for your lovely review, Stephen.
It really means a lot that you took the time to share your experience with us. We're so pleased we could make your shopping experience a positive one, and we hope you enjoy your bracelet for many years to come.
Kind regards,
Chaya
TFJC
Svar från The Fine Jewellery Company
Thank you so much, Mary, it's great to hear you found everything you needed and that the delivery went smoothly.
Kind regards,
Chaya
The Fine Jewellery Company
Ordered earrings fantastic price super…
Ordered earrings fantastic price super quick delivery excellent choice easy site to navigate.
20 juli 2026
Svar från The Fine Jewellery Company
Thank you for your lovely review.
It means so much to our small team to receive feedback like yours. We really appreciate your support and hope to welcome you back again in the future.
Kind regards,
Chaya
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