The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Beautiful jewellery. I'm so glad I discovered The Fine Jewellery Company, and so is my daughter. Excellent all-round
Företaget har svarat
The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a... Se mer
Företaget har svarat
I had a great experience with these guys! I ordered some earrings and they came really quickly and nicely packaged! Unfortunately they were smaller than I wanted (my fault for not reading the listing... Se mer
Företagsinformation
- Juvelerare
- också i
- Smyckesbutik
Skrivet av företaget
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Kontaktuppgifter
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful necklace, great quality and service
Beautiful necklace, great quality and value, beautifully packaged, next day delivery was a bonus. Very pleased.
22 oktober 2026
Svar från The Fine Jewellery Company
Hi Martyn, thank you so much for your lovely review. We’re delighted you’re so pleased with your necklace, and that it arrived so quickly. We hope you enjoy wearing it!
Chaya
The Fine Jewellery Company
Beautiful jewellery
Beautiful jewellery. I'm so glad I discovered The Fine Jewellery Company, and so is my daughter. Excellent all-round
19 oktober 2026
Svar från The Fine Jewellery Company
Thank you so much for your kind review, Mark. We really appreciate you choosing us and hope to look after you and your daughter for many years to come.
Kind regards,
Chaya
The Fine Jewellery Company
Excellent service& customer care!
12 oktober 2026
Svar från The Fine Jewellery Company
Thank you, Rod, for your kind feedback. We're really pleased to hear you've had such a positive experience with us.
I love the earrings
I love the earrings, they were just as described and arrived on time.
9 oktober 2026
Svar från The Fine Jewellery Company
Thank you, Sarah. It's lovely to hear the earrings were just what you expected, and that they arrived promptly. We hope you love wearing them.
Very helpful and obliging and…
Very helpful and obliging and knowledgeable, all my questions were answered. Thank you.
14 oktober 2026
Svar från The Fine Jewellery Company
Hi Norman, thank you so much for taking the time to leave us a review. I’m so glad we could answer all your questions, and we really appreciate your kind words.
First Class Service!
Easy to understand process, goods delivered on time !
Exceptional.
Thank you.
Simon C.
13 oktober 2026
Svar från The Fine Jewellery Company
Hi Simon, thank you for your kind review. It's great to hear everything went smoothly with your order. We really appreciate you taking the time to share your feedback.
Amazing item thankyou ordered monday…
Amazing item thankyou ordered monday and received the next day super quick delivery thankyou
12 oktober 2026
Svar från The Fine Jewellery Company
Hi Emma, thank you for your review. We're glad your order arrived so quickly and hope you enjoy your purchase.
Svar från The Fine Jewellery Company
Thank you so much for taking the time to leave this review. We’re really glad you had such a good experience with us and that you felt well looked after. Comments like yours mean a lot to our team, and we hope to see you again soon.
The Fine Jewellery Company
The help that I got from one of the staff Chaya. he…
The help that I got from one of the employees Chaya, there was a slight problem and Chaya sorted it out without any problem ,and we both were satisfied with her answers.
Thank you.F
1 oktober 2026
Svar från The Fine Jewellery Company
Thank you so much, Alan. It was a pleasure speaking with you, and I’m so pleased we were able to get everything sorted for you. We really appreciate you taking the time to share your experience with us.
Kind regards,
Chaya
Svar från The Fine Jewellery Company
Thank you so much, Elton. We’re delighted to hear you’re happy with your purchase, and we really appreciate you taking the time to share your experience with us.
Very impressed with the next day free…
Very impressed with the next day free delivery
25 september 2026
Svar från The Fine Jewellery Company
Thank you so much, Susan. We really appreciate you taking the time to leave us a review, and we’re delighted you had such a positive experience shopping with us.
Svar från The Fine Jewellery Company
Thank you so much for your lovely review. We really appreciate you taking the time to leave us such kind feedback, and we’re so pleased we could keep you updated with your order.
A great company to deal with
The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present for someone. When I emailed them about my issue, I had quick, intelligent, co-operative replies. I cannot recommend them highly enough - their products are beautiful and they are a very nice company to deal with.
10 september 2026
Svar från The Fine Jewellery Company
Thank you so much, Suzy. It really means a lot to hear that you were so happy with the service you received, especially after having an issue with your order. We’re so pleased we were able to help, and we really appreciate your lovely comments about our products and packaging. Thank you again for your kind words and recommendation.
I brought a pearl necklace the pearl…
I brought a pearl necklace the pearl pendant is fine but the chained which was gold plated come black not happy
14 september 2026
Svar från The Fine Jewellery Company
Thank you for your feedback, David. We’re really pleased to hear that you were happy with the pendant itself. The necklace was included as a complimentary gift with your purchase, and we’re sorry to hear that you weren’t happy with it.
We hope you continue to enjoy your pendant, and we really appreciate you taking the time to share your feedback with us.
Great Product and Service
Great Product
Good Customer Service, I actually nearly cancelled my order, but was given good guidance and service from the Customer Service Agent. Glad I didn't cancel in the end!
Fast Deluvery
14 september 2026
Svar från The Fine Jewellery Company
Thank you so much, Nas. We’re really pleased we were able to help and give you the information you needed before making your decision. It’s lovely to hear you were happy with the service and your order, and we really appreciate you taking the time to leave us such a thoughtful review.
Svar från The Fine Jewellery Company
Thank you so much, Lesley. We really appreciate you taking the time to leave us such a lovely review. It’s wonderful to know you were happy with your purchase, and we’re so pleased we could get everything to you quickly.
Beratung Super und der Verkäufer sehr…
Beratung Super und der Verkäufer sehr zuvorkommend und hilfsbereit Qualität der Ware ist auch super Preis auch sehr gut habe viele vergleiche gemacht und habe mich für diesen Laden entschieden zum Glück selbst der Juwelier in Deutschland war mit dem Angebot zufrieden
14 september 2026
Omdöme utan inbjudan
Excellent service and communication
Excellent service and communication. Product was very good quality nicely packaged and presented.
10 september 2026
Great service fast delivery and a…
Great service fast delivery and a nice piece of jewelry
1 september 2026
Svar från The Fine Jewellery Company
Thank you so much, John. We really appreciate you taking the time to leave us a lovely review, and we’re so pleased you’re happy with your purchase.
The items ordered arrived really…
The items ordered arrived really quickly and they are absolutely beautiful, presented in quality solid gift boxes. My Mum is going to love them.
9 september 2026
Svar från The Fine Jewellery Company
Thank you so much, Alison. We’re so pleased you were happy with your order. We hope your Mum loves her gifts too. Thank you for choosing us, and for taking the time to leave such a lovely review
Detta är Trustpilot
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