Ich habe schon nach der 1. Benachrichtigung widersprochen. leider ist nichts geschehen. Es gab immer wieder "Aufladungen". Nach meiner ersten Erfahrungsmitteilung hier hat die Firma in meinem Sinn rea... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Ik had per ongeluk een duur abonnement genomen. Na drie weken kwam ik er achter dat er al 2 betalingen afgeschreven waren. Ik heb hierover gemaild. Daar werd aanvankelijk niet veel mee gedaan, maar... Se mer
Eugene was very nice. He rang me after I had cancelled my subsciption, to know my reasons for cancelling and to make sure any further payments had gone out to them. I have been away for two week... Se mer
After originally having a problem with my membership, it was all sorted out easily, courteously and promptly. At all times staff were pleasant. Especially Anne who was very patient and is an asset to... Se mer
4,1
Bra
198 omdömen
Ingen aktuell inbjudningshistorik
Det hÀr företaget har inte bjudit in sina kunder pÄ lÀnge. Omdömen kanske inte Àr representativa
Har inte besvarat negativa omdömen
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Great service and quick response.
29 november 2024
Omdöme utan inbjudan
SCAM!
SCAM!!
I bet all positiv reviews are fake!
Out of nowhere we had a subscription with 42⏠weekly without knowing this site!
I donât know where they got the credit card details.
The support is not helpful, just âwe e-mail you three days agoâ (they did not)
16 november 2024
Omdöme utan inbjudan
Svar frÄn Thefinecar
Dear Simon,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Very interesting !
This site is very interesting and allows you to make great savings with the upcoming holidays. In case of problems, after-sales service is very professional and fast! Many thanks to Emily from the Escalation team.
Cyril K.
21 november 2024
Omdöme utan inbjudan
Greetings,issue about to be resolved
Greetings
Jeremy you've been so helpful,thank you so much for your call,support and help.
I am happy and satisfied.Thanks
5 november 2024
Omdöme utan inbjudan
Je ne sais pas comment ce site a eu mesâŠ
Je ne sais pas comment ce site a eu mes coordonnées bancaires ! Pour un abonnement à ce site !!!??? Donc des prélÚvements de sommes : 9.95 ⏠puis 16 ⏠puis 16 ⏠= 41,95 ⏠!!! En 2 mois !!! Contactez le site Thefinecar.com , pour obtenir une résiliation de l'abonnement !!! Et j'attends de voir SI Thefinecar.com me rembourse !!! ??? ...
5 november 2024
Omdöme utan inbjudan
Svar frÄn Thefinecar
ChĂšre Isabelle,
Vos commentaires sont de la plus haute importance pour nous, et nous sommes déterminés à répondre à vos préoccupations.
Nous vous avons envoyé un courriel, veuillez vérifier votre boßte de réception.
N'hésitez pas à contacter notre équipe d'assistance à la clientÚle à l'adresse support@thefinecar.com pour obtenir de l'aide.
Votre confiance et votre satisfaction sont nos priorités.
Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
Ayla
Confermo che sono dei ladri perchĂ©âŠ
Confermo che sono dei ladri perché hanno fatto la stessa cosa con me. Dopo aver scelto un prodotto per 9 euro mi hanno addebitato sul conto 42 euro.
2 november 2024
Omdöme utan inbjudan
Svar frÄn Thefinecar
Gentile Tonino,
Il suo feedback Ăš di estrema importanza per noi e ci impegniamo a rispondere alle sue preoccupazioni.
Non siamo riusciti a individuare il suo account.
La preghiamo di fornirci i suoi dati per poter trovare il suo account e risolvere il suo problema.
E si senta libero di contattare il nostro team di assistenza clienti all'indirizzo support@thefinecar.com per ulteriore assistenza.
La vostra fiducia e la vostra soddisfazione sono le nostre principali prioritĂ .
Cordiali saluti,
Ayla
I was assisted by Jose
I was assisted by Jose. Very good he assisted me very quickly my query was resolved immediately
24 oktober 2024
Omdöme utan inbjudan
TrĂšs bonne communication et gestion duâŠ
TrĂšs bonne communication et gestion du site
24 oktober 2024
Omdöme utan inbjudan
Edith se puso en contacto con migo
Edith se puso en contacto con migo
22 oktober 2024
Omdöme utan inbjudan
Tranparency
21 oktober 2024
Omdöme utan inbjudan
Bon service par l'Ă©quipe
Bon service par l'équipe, trÚs réactif
14 oktober 2024
Omdöme utan inbjudan
Need to update customer more.
I suddenly noticed an amount of âŹ30 coming off my credit card "weekly!" Being a woman of small means financially, I couldn't for the life of me know what this was for. I cancelled the payments immediately through my bank and contacted the company right after. I dealt with 5 separate people Jose, Nate, Johnny,Paul and Declan all of whom were unhelpful and even condescending. Obviously, I'm out of pocket âŹ100 for some service I neither signed up for or received. All they were doing was taking my money, I never received any emails, correspondence or had any contact with this company apart from them taking my money.
And then they had the audacity to email me looking for a review!
Scammers!
13/2/2025
I received emails from this company finally offering me a refund. Watch this space.
17/02/2025
Thank you Ayla for finally addressing my concerns and issuing a full refund to my credit card. I appreciate your professionalism in dealing with my complaint.
21 september 2024
Omdöme utan inbjudan
Svar frÄn Thefinecar
Dear Ann,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@thefinecar.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Elsa du service client m'a contactĂ©âŠ
Elsa du service client m'a contacté pour m'aider, le problÚme est résolu
10 oktober 2024
Omdöme utan inbjudan
J ai des prĂ©lĂšvements sur mon compteâŠ
J ai des prĂ©lĂšvements sur mon compte alors que je nâai rien commandĂ© ! J alerte le service des fraudes pour signalement
7 oktober 2024
Omdöme utan inbjudan
Svar frÄn Thefinecar
ChĂšre sandrine,
Nous attachons la plus grande importance à vos commentaires et nous nous efforçons de répondre à vos préoccupations.
Nous n'avons pas pu localiser votre compte.
N'oubliez pas de nous fournir vos informations afin que nous puissions retrouver votre compte et résoudre votre problÚme.
N'hésitez pas à contacter notre équipe d'assistance à la clientÚle à l'adresse support@thefinecar.com pour obtenir de l'aide.
Votre confiance et votre satisfaction sont nos priorités.
Nous vous prions d'agréer, Madame, Monsieur, l'expression de nos salutations distinguées,
Ayla
Issue resolved very quickly :-)
I had an issue and Jamal reached out to me very quickly and resolved any queries I had.
Thank you for your assistance Jamal.
4 oktober 2024
Omdöme utan inbjudan
thefinecarâŠ
C'était une super expérience avec thefinecar, personnels serieux et comprehensive
3 oktober 2024
Omdöme utan inbjudan
Detta Àr Trustpilot
Vem som helst fÄr skriva ett omdöme pÄ Trustpilot. Den som skriver ett omdöme Àger sitt omdöme och detta innebÀr att personen i frÄga kan redigera eller ta bort sitt omdöme nÀr som helst. Omdömen finns kvar pÄ Trustpilot sÄlÀnge omdömeslÀmnarens konto Àr aktivt.
Vi skyddar vÄr plattform med hjÀlp av dedikerade medarbetare och smart teknologi. LÀs mer om hur vi bekÀmpar falska omdömen.
LÀs mer om omdömesprocessen pÄ Trustpilot.
HÀr Àr 8 tips pÄ hur man kan skriva omdömen pÄ bÀsta sÀtt.
Verifieringen hjÀlper till att sÀkerstÀlla att det Àr riktiga mÀnniskor som skriver omdömena som du lÀser pÄ Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan pÄverka företagets TrustScore. Detta strider mot vÄra riktlinjer.