Buying a prom dress in Wales, Uk seems impossible 🤯 I found by “mistake” this website, and we decided on one dress, after weeks of searching. I was quite skeptic to order, distance, sizing, quality... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don't do it. I wish I had come here before ordering. Their return policy is written in a way that makes you think you can return items but you cannot unless they are part of "The Dress Outlet... Se mer
Wow, I can't believe it! The dress arrived a whole week earlier than expected, and let me tell you, it's absolutely stunning. I'm completely smitten with its elegance, adorableness, cuteness, and styl... Se mer
Företaget har svarat
I ordered a dress for a 35th company anniversary party and was SO excited to find the perfect dress. Two days later I get an email saying it is out of stock after ordering the matching shoes, purse,... Se mer
Företagsinformation
Skrivet av företaget
The Dress Outlet is your ultimate online destination for formal wear, offering a wide selection of stunning dresses for every special occasion. Whether you're searching for the perfect prom dress, a sophisticated mother of the bride gown, or something chic for a wedding, homecoming, or cocktail party, you'll find beautiful options to suit your style and budget. Our collection features a diverse range of sizes and silhouettes designed to flatter every body type. We proudly offer worldwide shipping and a hassle-free return policy to ensure a seamless shopping experience. With affordable prices and exceptional customer service, The Dress Outlet makes finding your perfect dress easy and enjoyable.
Kontaktuppgifter
532 E 11th Street, 90015, Los Angeles, USA
- 213-642-1003
- info@thedressoutlet.com
- thedressoutlet.com
2,6
Dålig
242 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Didn’t get the dress
Said they had the dress online (GL2825
GL2825 GLS by Gloria
Lace Embellished V-Neck Chiffon Long Dress w/ Mesh Sleeve.) They didn’t. I got our money returned luckily, but with hassle to buy another dress.
4 februari 2022
Omdöme utan inbjudan
Delightful shopping
I ordered two black pant suits on Saturday, they both arrived the following Tuesday. I am in the process of returning one.
The pantsuit I kept was perfect for my occasion, well made, fit perfectly and looks great. This is the easiest I have ever had buying an evening outfit.
This site is my go to place for evening wear!!!
27 januari 2022
Omdöme utan inbjudan
I had the best customer service yessirrrrrrrrrrrr
I had the best customer service. I would recommend this website it anyone.
26 januari 2022
Omdöme utan inbjudan
bestie..
bestie... so helpful my girl Britney helped me at 10pm and found me a dress i really liked 14/10 would recommend !
23 januari 2022
Omdöme utan inbjudan
Love the dress I ordered
Love the dress I ordered. However it was too small so I am in the process of exchanging it. They were very quick to respond and help me.
21 januari 2022
Omdöme utan inbjudan
Briteny was excellent
Briteny was excellent. She was patient and really tried her best to assist with my shopping. I told her what I wanted and she gave me several options. If all customer services reps were like her, shopping online would be fabulous!
19 januari 2022
Omdöme utan inbjudan
Give Brittany a Raise!!!
Brittany you are very helpful person. I really appreciate you so much!
18 januari 2022
Omdöme utan inbjudan
Brittany was very helpful
Brittany was very helpful. She walked me through my issue and got it all resolved quickly.
18 januari 2022
Omdöme utan inbjudan
Britney was super helpful and patient…
Britney was super helpful and patient with my requests! So much cheaper then on regular retail. Now I just need to go on every day and hope they have my correct size and dress for my daughters upcoming wedding! Thanks
10 januari 2022
Omdöme utan inbjudan
the service was amazing
the service was amazing, i was upset that there is no physical store to try on but other then that no issues, the workers are caring and very patient. they take what you want in and help you find the closet thing to it.
7 januari 2022
Omdöme utan inbjudan
smart shopper tricked
I’m a smart shopper and can see “final sale not returnable “ when I shop. Don’t waste your $ shopping here. If you use a discount or if it’s on sale for any reason, they consider it nonreturnable! I recently bought a MOB dress, used a discount but it was too tight. They refused to accept it as a return, saying it was “on sale!”
6 januari 2022
Omdöme utan inbjudan
Svar från TheDressOutlet.com
Hi Myra,
an item does not become non returnable when a discount code is claimed. An item that is from our Final Sale collection is non returnable though. All other items are returnable even if a discount code was used. Thanks and best, Judith from The Dress Outlet
Terrible return policy
Terrible return policy. The dress I received was beautiful. Received the day before I left for an out of town wedding. Dress didn't fit, so I planned to return it when I got back to town after the wedding. I didn't realize the return policy required notifying them within 5 days(!!!) so I missed the window to return. Most businesses are more generous with their holiday return windows, but Dress Outlet was inflexible. Will never use this company again and will let everyone I know not to use it.
28 december 2021
Omdöme utan inbjudan
I was looking for a gr 8 grad dress and…
I was looking for a gr 8 grad dress and Britney helped me so much! She found me exactly what I was looking for!! The help was amazing:)
27 december 2021
Omdöme utan inbjudan
Excellent Customer Service
17 december 2021
Omdöme utan inbjudan
Outstanding customer service
My experience with The Dress Outlet has been outstanding. In my opinion, the customer service is extraordinary and is rare with many companies. Thank you, and I will use your site again and will recommend it to friends and family!
4 december 2021
Omdöme utan inbjudan
Their return policy is misleading. You have five days. PERIOD.
Their return policy is misleading. The day your package arrives file for a return whether you need to return it or not. You only have five days. Period. I'm stuck with two outfits I do not want that were never even tried on. NO returns after five days. Given our shipping and availability issues now, this is just not good business. I will not order from them again because of this, whereas I might have had this been stated clearly and handled differently. I'm reporting them to my credit card company, the California Consumer protection agency as well as the better business bureau and complaining to their corporate office.
30 november 2021
Omdöme utan inbjudan
Ordered a dress and needed to follow up…
Ordered a dress and needed to follow up with a chat on the delivery time. Got 'Britney' who was very helpful! She quickly looked up the order and updated me on the delivery date. Fast, Courteous and friendly customer service. Great prices and variety of sizes.
22 november 2021
Omdöme utan inbjudan
Thanks
Thanks, Britney.
She was the customer service specialist, that walk me through my return journey.
She was knowledgeable and took the time to answer my questions, she was informative, kind, professional, and friendly.
Thanks, Britney
Giselle
19 november 2021
Omdöme utan inbjudan
Sweet 16 dress
Ms. Britney was very helpful with me finding my daughter Sweet 16 dress.
She was patience and very knowledgeable of all my questions and needs.
12 november 2021
Omdöme utan inbjudan
Best online store in USA
This website is the better to buy from, great quality, same as I see in the picture.
all the customer service are great, they answer very fast and solve any question great, many thanks for Britney.
12 november 2021
Omdöme utan inbjudan
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