The Dice Dungeon Omdömen 

410
•
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have made multiple purchases from Dice Dungeon over the past year or so, each time Ben has been wonderful and very helpful, all packages were delivered within the delivery timeframe and all items we... Se mer

Betygsatt 5 av 5 stjärnor

Brilliant service from Ben @ Dice Dungeon. Purchased from here several times, always the best quality, packed safely, and shipped quickly. Always a pleasure to deal with. You can tell that they're pur... Se mer

Betygsatt 5 av 5 stjärnor

Great shop and always go above and beyond for their customers. Have bought multiples times from Dice Dungeon and I would highly recommend to anyone else! Even better, they sell pokemon tcg at rrp 👀

Betygsatt 5 av 5 stjärnor

I have purchased from Dice Dungeon a few times and products are always well packaged and received quickly. Customer service is top notch too. Very happy with my orders and highly recommend.

Företagsinformation


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

410 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Har besvarat 25 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(410)

71 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Easy to find the item I wanted to…

Easy to find the item I wanted to purchase, simple to buy it online and it was delivered with Royal Mail which made it secure and convenient, I was even able to change the delivery date to suit me. Item arrived in good condition and is of good quality.

2 juni 2025
Betygsatt 4 av 5 stjärnor

Great! But some numbers on the D6 were unfinished

The dice arrived quite quickly and were very pretty. My one issue is that some of the numbers were unfinished on the D6 e.g. the 6, 4 and 3. I filled in the blank bits with pen, so it's not a big issue it was just a bit annoying. Even so, for the price they were, I'm not too upset.

5 juni 2025
Betygsatt 4 av 5 stjärnor

It's an easy website to use

It's an easy website to use, has a good selection of dice and other products and delivery was prompt and well handled.
Would be better if stock was displayed slightly more obvious, I clicked on a couple items just to see on the page it was out of stock

25 maj 2025
Betygsatt 5 av 5 stjärnor

Beautiful leather bag

Beautiful leather bag - my partner absolutely loved it. So many compartments for everything. It's obvious that a lot of thought went into this design.

23 april 2025
Betygsatt 5 av 5 stjärnor

Pokemon Review

Bought some Pokémon from Dice Dungeon recently and couldn’t recommend enough! Great communication, fast delivery and excellent packaging. Thank you again!

9 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Value for Money

Great value for money. The dice arrived on time and in a really nice tin. The quality of the dice was superb and all for an extremely reasonable price when compared to a lot of other suppliers out there. Really impressed and will definitely use Dice Dungeon again in the future.

28 april 2025
Betygsatt 5 av 5 stjärnor

Great company

Great company, ordered a number of items now.

Due to ordering from them in the past i received an invite to order a product without having to battle the scalpers!

Everything I've ordered so far has come nicely packaged, with no damage on the product.

Will use again thanks, Loz

7 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Parcel held by Royal Mail for lack of…

Parcel held by Royal Mail for lack of payment for postage from the sender. Appalling lack of professionalism and can see from other reviews that i'm not the first to experience this with them.

Funny response, you (Ben Wilson) literally emailed a copy paste of a message you sent as a reply on this site to another customer with the same issue.

3 maj 2025
Omdöme utan inbjudan
Logotyp för The Dice Dungeon

Svar från The Dice Dungeon

Good evening,

Thanks for the review.

As outlined in our email this was a fault of the 3rd party shipper, not with ourselves as they weighed the package incorrectly.

You sent us an email on Saturday 3rd April (a non working bank holiday weekend) which the business replied to you on the Sunday (also a non working day) advising that we were more than happy to refund you for the surchage you were asked to pay.

We pride ourselves on our customer service (as seen on our other reviews, which are overwhelmigly positive) and will always do our best to resolve the customers issues on the rare occasion where something has gone astray.

If you require any further assistance do not hesitate to contact us.

Betygsatt 1 av 5 stjärnor

Poor customer service, poor quality control, replacement set incomplete.

Sadly cant recommend. The box the dice came in is nice and good as a display but that's where the good stuff ends.

My dice came with several manufacturing errors, including missing special symbols and a color completely different from what's depicted on the website. When I contacted their support, I was swiftly dismissed and told that they weren't aware of any issues. Only later, when more people complained, did they agree to send a replacement.

Issue here are the replacements only fix the missing special symbols, the color is still way off from what gets promoted on their website. It's closer but still off.

They also only replaced the 7 main dice and not the big, special one, that came with the set, so I basically have a full set of wrong dice and a set of slightly less wrong dice without a matching centerpiece.

So yeah, poor customer service, poor quality control and poor overall product, especially for the rather steep price point. The dice feel like some basic ones I bought for like 10 bucks, and not like a $70 set of collectors dice.

26 januari 2025
Omdöme utan inbjudan

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