The Delivery Group Omdömen 

109
TrustScore 3 av 5

2,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Their rating on here means no company should be using them to send out orders. Still no package, still no update, no response to emails for five days. Trash company. Why are companies using them to d... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We have worked with The Delivery Group for over ten years and the relationship goes from strength to strength. What sets them apart is the genuine access to senior management and the depth of market k... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The Delivery Group has not only been great in handling our e-commerce packets over the past 4 years, but also a fantastic partner to help our business grow. Matt, our account manager is always at th... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Not very impressed at all. They take an age, compared to other couriers. The tracking is completely shambolic, updating on every thing that happens to your parcel (14 steps in 3 days, none of which in... Se mer

Företaget har svarat

Företagsinformation

  1. Logistiktjänster
  2. Frakt- och brevservice

Skrivet av företaget

The Delivery group offers a wide range of Bespoke logistics services, powering E-commerce solutions domestically and internationally. We solve your complex shipping needs whether this be single piece items, Fulfilment solutions, Technology or specialised services, we are on hand to help.


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

109 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 61 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,8

Alla omdömen

(109)

55 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

AVOID

Tracking ID: JJD0002232090521154

Ordered on 17th March from cotswolds books on Amazon. Expected delivery date 20th March. 22nd March get an email in the AM that it is out for delivery. Get an email then at 9pm (same day) saying it will now be delivered by 26th March. ITS A BOOK. How does it take 9 days to deliver a book. DO NOT BUY ITEMS FROM COMPANIES WHO USE THIS COURIER SERVICE. The book I ordered was for my holiday. I won't get it in time now. How are companies so INCOMPETENT. I have left a bad review with the cotswolds book company, hopefully they end their contract with the worst courier company in the UK. Worse than ANY of the other courier companies. AVOID.

22 mars 2025
Omdöme utan inbjudan
Logotyp för The Delivery Group

Svar från The Delivery Group

Hi Heather,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We don't actually deliver the items ourselves we have delivery partners that complete the final mile delivery. The final mile courier is decided by your sender. We look forward to hearing from you.
Thanks
The Delivery Group

Betygsatt 5 av 5 stjärnor

A top firm thanks

sorry wrong delivery firm am getting old this firm is first class glad Amazon have sense to use them sorry for early review too much going on just now

22 mars 2025
Omdöme utan inbjudan
Logotyp för The Delivery Group

Svar från The Delivery Group

Hi Peter,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We don't actually deliver the items ourselves we have delivery partners that complete the final mile delivery. The final mile courier is decided by your sender. We look forward to hearing from you.
Thanks
The Delivery Group

Betygsatt 1 av 5 stjärnor

My parcel was delivered to the wrong…

My parcel was delivered to the wrong address, despite being fully and correctly addressed. And the companies feedback process is dreadful. I was allowed to say the delivery was"not so good"!

23 februari 2025
Omdöme utan inbjudan
Logotyp för The Delivery Group

Svar från The Delivery Group

Hi Tim F,
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Betygsatt 1 av 5 stjärnor

Horrible delivery service

Horrible delivery service! Kept extending the delivery date by the day and the product has not shown up in two months. Cancel immediately if you buy from amazon and see the delivery group listed to deliver your order! The absolute worst and an actual scam!

13 januari 2025
Omdöme utan inbjudan
Logotyp för The Delivery Group

Svar från The Delivery Group

Hi
Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Betygsatt 1 av 5 stjärnor

AVOID!!!!!!!!

Ordered item from Amazon on December 12th, it cleared customs on the 18th of December, but the item has yet to be delivered and it is now the 9th of January. Terrible company. AVOID AT ALL COST!!!!!!!

12 december 2024
Omdöme utan inbjudan
Logotyp för The Delivery Group

Svar från The Delivery Group

HI BA Decker,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Betygsatt 1 av 5 stjärnor

Terrible service ever....the delivery…

Terrible service ever....the delivery keeps being moved from day to day. Avoid at any cost

6 januari 2025
Omdöme utan inbjudan
Logotyp för The Delivery Group

Svar från The Delivery Group

Hi Luna Rizzo,

Please could you send the details of your parcel to newenquiries@thedeliverygroup.co.uk and we will look into this for you. We look forward to hearing from you.
Thanks
The Delivery Group

Betygsatt 1 av 5 stjärnor

Order made via Amazon 3 weeks ago

Order made via Amazon 3 weeks ago. Parcel stops at the Customs. Delivery asked to contact them, but no references to phone number or email. I bought a book in the UK for a student in Belgium..... How can that be blocked at the Customs for so many days..... Never again

20 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This has to be the worst delivery…

This has to be the worst delivery company ever. I won’t but from
Amazon sellers if they use The Deliverv Grouo as they’re hopeless. Tracking info is appalling and no prewarning of delivery !!! I’d give them 0 if possible

15 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No attempt at delivery. Items left in garden

A number of books ordered through eBay were "delivered" by this company by leaving the box in my garden in the rain without any notification of delivery. On reviewing my CCTV there was no attempt to knock, at my door, no card left to notify of where the item was left... Just a message via eBay that my item had been delivered.

This is the second time the company have done this, and looking at reviews here it seems to be their standard approach. Absolutely disgraceful

10 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered items from Amazon 16/10…

Ordered items from Amazon 16/10 delivery was to be 19/10 I needed these quickly. It's now 26/10 and still no sign of items. Apparently been sitting with Royal Mail since 21/10. AVOID all dealings with these people, tracking useless and terrible service.

26 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

No notice of delivery, book abandoned in rain

I ordered a book from Sage publishers and it was unfortunately delivered by this company. I received no notification of the delivery, so my pricey academic book spent an unknown number of days hidden in my front yard in the pouring rain and is now water-damaged.

19 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible Service - Unprofessional and Disappointing

I paid for expedited delivery, but unfortunately, my parcel was handed over to The Delivery Group. The delivery date kept changing, and there was absolutely nothing expedited about it.

When the item finally arrived, the delivery agent ignored my front door and decided to dump the parcel in my back garden instead. After I signaled that I was home, he casually came to the door, cigarette in hand, filling my house with the awful smell of smoke. Completely unprofessional and unacceptable.

Awful, awful, awful service.

7 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I was delivered unsolicited goods…

I was delivered unsolicited goods today. From other feedback I can see this is common practice known as 'brushing scam'. I tried to 'chat' with Yodel but getting nowhere, it just sits waiting for a reply.

29 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I suspect a Brushing Scam

I suspect a Brushing Scam! Small package arrived via Yodel from TDG Sedgwick Rd Luton. Inside were 2 packs of children's tattoos. Certainly not ordered by me. Watch this company and watch out for the potential aftermath of a tonne of 5 Star reviews in your name.

14 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam alert

I have received a parcel today that I did not order. It was a small package of 8 sets of kids tattoos. After investigation and speaking to the delivery company yodel. I found out that it seems to be a scam known as a brushing scam where they get your details from a company and send small items and use it to write 5 star reviews for themselves
I have informed yodel

15 juni 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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