The Cheese Lady Omdömen 

836
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Everything came as expected, high quality and well-packed for delivery all the way to coastal Wales. Was given a free sample cheese as well! The courier partner did e-mail me to say the order would b... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent service and delivery . And the cheeses oh my delish! ..quite a lot of choices and very fresh; they also keep very well in the fridge if left in their original wrapping paper. Yes a bit more... Se mer

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Betygsatt 5 av 5 stjärnor

Great experience with The Cheese Lady team. I prepared a special cheese board event with specific cheese types. The Cheese Lady team helped me identify and pick alternative cheeses when the ones tha... Se mer

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Betygsatt 5 av 5 stjärnor

Great selection of cheese. I trust this company. Everything about the service, choosing ultimate freshness delivery dates. Superbly packed (which is so important. The courier followed my written... Se mer

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Företagsinformation

  1. Ostbutik

Skrivet av företaget

We offer a curated selection of the best farmhouse and artisan cheeses (also known as fine cheese) from Britain and the Continent that will make you feel spoilt for choice.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

836 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,9

Alla omdömen

(836)

122 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Good cheese and good delivery

It's really difficult to wax lyrical about a simple ecommerce transaction. The Cheese Lady sells very good cheese and has a good selection. The order always arrives well packed and cooled on the day selected. That's all I want really.

14 januari 2026
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Svar från The Cheese Lady

Thank you for the wonderful review, David! We're glad to hear our cheeses and delivery all meet your expectations. Consistency and quality are exactly what we aim for. We truly appreciate your continued support.

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

Cheese sensation

Great selection, a little surprise, and all very well packaged. Would definitely order again.

27 januari 2026
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Svar från The Cheese Lady

Thank you for the wonderful review, Alex! I'm so pleased you enjoyed the selection. We look forward to serving you again soon.

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

Very well packed

Very well packed. I received all the products in very cool condition.

14 januari 2026
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Svar från The Cheese Lady

Thank you for the great review! I'm so pleased everything arrived in perfect, cool condition and that you were happy with the packaging. We look forward to serving you again soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 3 av 5 stjärnor

Very expensive raclette which was…

Very expensive raclette which was average in flavour.

15 januari 2026
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Svar från The Cheese Lady

Dear Nigel,

Thank you for your review. We're glad you gave our Raclette a try, though we're sorry to hear it didn't quite meet your expectations.

Raclette is traditionally a gentle, milky cheese, appreciated for its smooth melt and subtle flavour rather than intensity. The version we stock is made by a small artisan producer using traditional methods, and we’re proud to support this level of quality. As a specialist cheesemonger (not a supermarket), our prices reflect the care, provenance, and handling that go into every cheese we select.

We always welcome feedback and would be happy to recommend something with a bolder profile if that's what you’re after next time.

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

Always excellent cheese and service

Always excellent cheese and service, thanks

15 januari 2026
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Svar från The Cheese Lady

Thank you so much for your kind words and continued support, Adriana! We're delighted to hear you continue to enjoy our cheeses and service - it truly means the world.

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

Excellent service and cheese

Excellent service and the cheese is fantastic.

14 januari 2026
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Svar från The Cheese Lady

Thank you for the wonderful review, Anna! We're so pleased to hear you enjoyed both the service and the cheese. We look forward to serving you again soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

All items were delivered in excellent…

All items were delivered in excellent condition.
Good communication.

12 januari 2026
Omdöme utan inbjudan
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Svar från The Cheese Lady

Thank you for the wonderful review, Helen! I'm so pleased everything arrived in excellent condition and that you were happy with the communication. We look forward to serving you again soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

First Class Cheeses and Service.

What can I say - ten out of ten, five stars….
What an outstanding and fantastic service. This is the first time we have used The Cheese Lady for our family Christmas cheese extravaganza. Unfortunately, our local cheese monger in the market hall closed a couple of years ago and we have searched for a new source for our cheeses since. Thank You for an amazing service. The cheeses arrived on time as requested, securely packaged and in correct order.
As for our selection - just one word amazing even the young grandchildren found something to their taste and enjoyed the afternoon/evening.
Thank You for the excellent service. We will definitely be recommending you to family/friends and using your first class services again. Best wishes and a very Happy New Year.
Mr and Mrs Jones

27 december 2025
Omdöme utan inbjudan
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Svar från The Cheese Lady

Dear Mr and Mrs Jones,

Thank you so much for your wonderful review! I’m absolutely delighted to hear that your Christmas cheese extravaganza was such a success and that everyone, from grandparents to grandchildren, found something to enjoy. That’s exactly what good cheese should do: bring people together.

We’re honoured to have earned your trust and thrilled to be your new go-to cheesemonger. Thank you for your kind words and recommendations - it means the world to us.

Wishing you and your family a joyful and flavourful New Year!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

Fabulous!

Great products, great service from knowledgeable staff. Always a warm, friendly welcome. A pleasure to shop there.

27 december 2025
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Svar från The Cheese Lady

Thank you for the lovely review, Marie! We're so glad you enjoy the products and feel welcome - it’s always a pleasure to serve you.

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

We ordered the cheese online which was…

We ordered the cheese online which was easy to do. We received an email thanking us for or the order and one advising us when the order was ready to collect. When we picked up the order the staff were friendly and welcoming.

29 november 2025
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Svar från The Cheese Lady

Thank you for the lovely review, David! I'm so pleased to hear you found the ordering process smooth and that our team gave you a warm welcome when you came to collect. We look forward to welcoming you back soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

First order

First time ordering from the Cheese Lady and I have been impressed by the level of choice and the prompt delivery and quality. Hope to visit the shop sometime soon.

27 november 2025
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Svar från The Cheese Lady

Thank you for the wonderful review, Yannig! I'm so pleased to hear your first order left a great impression. We'd be delighted to welcome you to one of our shops when you’re nearby!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

Excels in all aspects

I came across The Cheese Lady when I was trying to source a particular cheese. The Cheese Lady seemed to be the only on-line supplier of what I wanted. The website is a treasure trove for cheese lovers. Not only is there a wide range of choice, but the depth in which cheeses are described, the cheese itself, the producers and the means of manufacture are a revelation. Browsing the site has given me hours of pleasure. The cheeses proved to be everything and more than I hoped for. They are beautifully packed in special cheese paper that will keep the cheese in ideal condition. The 5 cheeses were all in perfect condition, especially important for soft cheese. I have so often been disappointed by supermarket offerings of soft cheese that are packed in cling-film, are not ripe and never do ripen. No such problem here. I have also discovered wonderful new cheeses that I would never have otherwise known about. Thank you Cheese Lady for being there, for your informative website, the range of cheeses, the packaging, delivery and excellent condition of the cheeses.

27 november 2025
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Svar från The Cheese Lady

Dear John,

Thank you so much for your thoughtful and generous review. It truly means a lot to us to hear how much you’ve enjoyed exploring our range and that the cheeses lived up to your expectations. We put great care into every aspect, from selection and ripeness to packaging and delivery, so it’s a real joy to know that came through.

We’re delighted to have helped you discover some new favourites, and we look forward to serving you again soon.

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

Excellent cheese and complementary crackers and accompaniments

Great experience with The Cheese Lady team. I prepared a special cheese board event with specific cheese types. The Cheese Lady team helped me identify and pick alternative cheeses when the ones that I could not find were not available. The end result it was amazing.

I would recommend the Vintage Gouda, Burford, Roquefort PDO, Basajo, Comté Reserve, 20 months+ and Chabichou du Poitou. From the accompaniments the Fig and Quince Puree were on a whole different level.

26 november 2025
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Svar från The Cheese Lady

Thank you for the fantastic review Gheorghe! We're so glad we could help you put together a special cheeseboard and that everything was enjoyed. We’re always happy to help, so please do not hesitate to reach out if you have any questions. We look forward to serving you again soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

A great selection

A great selection, delivered on time!

25 november 2025
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Svar från The Cheese Lady

Thank you for the wonderful review, Stew! I'm so pleased you enjoyed the selection and that everything arrived on time. We look forward to serving you again soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

A great experience

Unable to supply one of my selected cheeses so they phoned and agreed a replacement. It was lovely although it was intended to last longer :-;

Delivery was as promised

26 november 2025
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Svar från The Cheese Lady

Thank you for the lovely review, Andy! I'm glad we were able to find a delicious replacement for your order, though it sounds like it didn’t last long, which we’ll take as a compliment! Great to hear the delivery arrived as promised too.

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

Fantastic selection and great service.

Fantastic selection of wonderful cheese, served by knowledgeable friendly staff. And the cheese was delightful.

26 november 2025
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Svar från The Cheese Lady

Thank you for the wonderful review, Alister! I'm so pleased to hear you enjoyed the selection and had a great experience with our team. We look forward to welcoming you back soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

Great cheese choices delivered on time…

Great cheese choices delivered on time and well packaged

26 november 2025
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Svar från The Cheese Lady

Thank you for the wonderful review, Duncan! I'm delighted to hear you enjoyed the cheese selection and that everything arrived on time and well packaged. We look forward to serving you again soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

The customer service was excellent and…

The customer service was excellent and the cheese was in good quality. Highly recommended.

26 november 2025
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Svar från The Cheese Lady

Thank you for the wonderful review! I'm so pleased to hear you were happy with both the service and the quality of the cheese. Your recommendation means a lot to us. We look forward to serving you again soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

Betygsatt 5 av 5 stjärnor

I ordered from The Cheese Lady and the…

I ordered from The Cheese Lady and the cheese was delicious and fresh. Everything arrived well packaged. I'd definitely order from them again.

17 november 2025
Omdöme utan inbjudan
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Svar från The Cheese Lady

Thank you for the wonderful review, Hoang! I'm so pleased to hear you enjoyed the cheese and that everything arrived in perfect condition. We look forward to serving you again soon!

Warm wishes,
Svetlana (The Cheese Lady) & Team

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