Lovely cheese again, but sad to hear that this is the end of the road - especially as I have just completed my 6 stickers! Missed the chutney and the replacement blue. Best of luck for the future!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Se mer
Företaget har svarat
Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about. I’ve rai... Se mer
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Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Se mer
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Företagsinformation
Skrivet av företaget
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Kontaktuppgifter
Storbritannien
- hello@thecheesegeek.com
- thecheesegeek.com
4,3
Utmärkt
614 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unfortunately I was a portion of cheese…
Unfortunately I was a portion of cheese short in my delivery.
However after informing Cheesegeek the problem was solved and a refund was in my account within a couple of days. Customer service excellent.
12 maj 2026
Svar från cheesegeek
Hi Helen,
Thanks so much for your review!
I'm delighted to hear you were happy with the service, but I'm very sorry again for the packing error on your order. Each cheesebox is lovingly hand-packed and, on this occasion, it sounds like our lovely Cheese Whisperers made a human error.
We really appreciate the chance to put things right, and we hope to see you again for a smoother experience next time!
Jen
Team cheesegeek 🤓
It was easy to complete my order
It was easy to complete my order, great communication and happy recipient (it was a gift)
27 april 2026
Svar från cheesegeek
Hi Barbara,
Thanks so much for the five stars! I'm thrilled to hear your loved one was happy with their cheesebox. Thanks so much for trusting us with your special gift, and we hope to see you again soon for more cheesy joy.
Jen
Team cheesegeek 🤓
Svar från cheesegeek
Hi Ann,
Thanks so much for taking the time to leave your feedback, and I’m really sorry that your order didn't arrive on the chosen day. We know how important it is to receive your cheese on time, and we completely understand how disappointing this must have been.
Due to a scheduling issue around the Bank Holiday period, we had to adjust the delivery date for your order. We did reach out in advance to let you know and offer an alternative, and as we didn’t hear back, the delivery was rescheduled by one day. We also included a complimentary pack of crackers as a small apology for the inconvenience.
I’m very sorry again for the disappointment caused. If you’d like to discuss this further, please do get in touch with us directly via hello@thecheesegeek.comand we’ll be happy to help!
Best wishes,
Jen
Svar från cheesegeek
Hello
Aww, thank you so much for the "grate" review! We're over the moon to hear you've been happy with the overall experience.
We hope to see you again.
Jen
Team cheesegeek 🤓
The same cheeses
The same cheeses as last month were delivered. Lon top of some failed deliveries the service has dropped in recent months tha.
28 april 2026
Svar från cheesegeek
Hi Nick,
Thanks so much for taking the time to leave your feedback. I’m really sorry to hear you’ve been disappointed with the service.
You shouldn’t have received the same selection twice, and I completely understand how disappointing that must have been.
I’m also sorry to hear there have been a few delivery issues along the way. Since moving our fulfilment from London to Edinburgh, we’ve seen a bit more inconsistency with deliveries in some areas, and we’re actively working on improving that.
To apologise for the overall experience, I’d love to offer you a complimentary cheesebox with a different selection, delivered on a date that suits you (either now or with a future subscription delivery). I’ll be in touch directly to sort everything out.
We really appreciate your support, and I’m genuinely sorry things haven’t felt as smooth as they should. I’ve also shared your feedback with the team so we can keep improving.
Best wishes,
Jen
Just so much fun to get fresh tastes…
Just so much fun to get fresh tastes that we would probably not been aware of save for following the Cheese Geek.
27 april 2026
Svar från cheesegeek
Hi Don,
Thanks so much for taking the time to leave a review. We're very grateful for the 5 stars 💛
This is what we love to hear!! Our geeks are passionate about sharing the most unique, exciting and delicious artisan creations that you might not have otherwise heard of.
We hope you've discovered some new firm favourites - and we hope to see you again soon.
Jen
Team cheesegeek 🤓
The cheese is fabulous
The cheese is fabulous, the delivery very disappointing but we get a lot of that up here in the Dales sadly
9 april 2026
Svar från cheesegeek
Hi Laura-Jane,
Thanks so much for the review, and for the 5 stars! It means a lot - and we're thrilled you feel happy with the service despite the delivery hiccups. We really appreciate your patience and understanding, and we're so glad you've been enjoying the cheese 🥰
Jen
Team cheesegeek 🤓
Delivery didn’t arrive
Our family has used cheese geeks for a number of years and the cheeses are amazing. Unfortunately I had booked a delivery for my son’s birthday a month or so in advance but very disappointed that it arrived a day late due to delivery issues. Not sure I would trust this in future and would likely buy the cheeses locally
24 april 2026
Svar från cheesegeek
Hi Claire,
Thanks so much for taking the time to leave a review, and I’m really sorry your son’s birthday order didn’t arrive on the day you were expecting.
I completely understand how disappointing that must have been, especially as it was ordered in advance for a special occasion.
While the order was dispatched on time with a next-day service, the courier delay meant it arrived later than planned, which I appreciate is frustrating when it was intended as a gift.
We’re really grateful for your support over the years and I’m genuinely sorry this experience has affected your confidence in us. Thank you as well for your feedback - we do take it seriously and are always working to improve the reliability of our service.
If you’d like to discuss anything further, please don’t hesitate to reach out to us directly.
Best wishes,
Jen
Highly Recommended!
Highly recommended, 5⭐️ all round. A return Buyer to the CheeseGeek that specialises in wonderful cheeses & first rate customer care. On this occasion, their courier, DHL badly let them down on two deliveries, it was third time lucky! Every effort was made to resolve, follow thru' & compensate for the inconvenience that the courier caused. A big thank you to all at the CheeseGeek but most especially Jen who was brilliant at chasing & sorting out successfully. Thank you. 😊
31 mars 2026
Svar från cheesegeek
Hi Nicky,
Thank you so much for the kind words - it really means a lot to our little team! 🙏
We're very grateful for your review, and for your patience whilst we worked to resolve the delivery issues affecting your order. So happy to hear you were pleased with the support you received as well as the resolution. Whilst we can't always stop deliveries going awry, we'll always try our best to put things right for our lovely customers.
Thanks again for bearing with us, and we do hope to see you again soon! 💛
Jen
Team cheesegeek 🤓
Lovely collection of cheese
Lovely collection of cheese. Cheesegeek realised my order was under weight and quickly resolved the error. Great packageing
31 mars 2026
Svar från cheesegeek
Hi Catherine,
Thanks so much for the lovely review! 😍
We're very grateful for your kind understanding regarding the human error on your order, and really happy to hear you felt it was dealt with quickly.
We hope to see you again!
Jen
Team cheesegeek 🤓
Svar från cheesegeek
Hi Eddie,
Thanks so much for the 5 stars! We're really happy to hear you and your loved ones have enjoyed the subscription and the service. 🥳
Our monthly cheeses are hand-picked to be bang in season when they arrive with you, and we always aim to include the very best artisan creations from around the UK and beyond.
We hope to see you again for more cheesy delights!
Jen
Team cheesegeek 🤓
Excellent communication from cheese…
Excellent communication from cheese geek and DPD. Quick delivery, very well packaged, arrived in excellent condition. Bit naggy for reviews so ok I’ll do one. Purchased a random cheese selection of cheese that was v. close to date which was half price. Totally underwhelmed by the cheeses in the box. Bland, tasteless would be my summary. Apparently cheese geek didn’t send the right quantity so more emails and then another delivery so in the end I received about 1kg of bland cheese for the £20. Duplicates of bland cheese included. Regrettably, threw it out after trying it.
Better off going to Waitrose cheese counter. Doubt I’ll use it again and certainly not at the usual prices. Try cheesegeek and see what you think.
31 mars 2026
Svar från cheesegeek
Hi Mr Lees,
Thank you very much for taking the time to share your feedback. I’m really pleased to hear you were happy with the communication, delivery, and packaging, and that everything arrived in perfect condition.
I’m genuinely sorry that the cheeses in your box didn’t deliver the enjoyment you were hoping for. While our Mystery Boxes are curated as a surprise selection of our shorter-dated cheeses looking for a good home, we still always aim to deliver them at peak ripeness and flavour, and I’m sorry this wasn’t your experience on this occasion.
We really value you giving us a try, and your comments have been shared with the team. We do hope we’ll have the opportunity to welcome you back in the future.
Best wishes,
Jen
Say Cheese!
Great cheese and great customer service! Thanks to Jen who was super responsive and great at handling my order!
1 april 2026
Svar från cheesegeek
Hi Sachin,
Aww, thanks so much for the kind words! 🫶
We really appreciate the lovely review. It's great to hear you're happy with the cheese and the service.
We hope to see you again for more cheesy adventures ✨
Jen
Team cheesegeek 🤓
All of the cheeses were delicious!
31 mars 2026
Svar från cheesegeek
Hello,
Thank you so much for the 5 stars! It's amazing to hear you enjoyed all the cheeses so much. Our selections are designed to showcase the very best in artisan cheese making, so it's always wonderful to hear when they're going down well.
We're glad you had such a positive experience and we hope to see you for another ☺️
Jen
Team cheesegeek 🤓
Brilliant company
Easy to contact and quick to reply to any issues, I had a problem with the delivery company and Cheesegeek followed up with the company twice, sending out another cheese box when the first delivery took too long.
30 mars 2026
Svar från cheesegeek
Hi Karen,
Thanks so much for the kind review! Even though your delivery didn't go as smoothly as we would've hoped, we're very glad you felt the issues were dealt with promptly. Thank you for your understanding, and for the five stars - it's made our day!
We hope to see you again💛
Jen
Team cheesegeek 🤓
Good selection of premium cheese well…
Good selection of premium cheese well wrapped nice flavours
30 mars 2026
Svar från cheesegeek
Hi John,
We really appreciate the kind review. It's great to hear you felt the cheese was well-wrapped, tasty and high quality - that's what we aim for!
If there's anything we could've done to make the experience a full five stars, we'd love to know. Please just drop us an email at hello@thecheesegeek.com with your feedback! 🙏
Jen
Team cheesegeek 🤓
Excellence continues !
Providers of the best artisan cheese 🧀; have only had superb cheese moments. Thank you.
9 april 2026
Svar från cheesegeek
Hi Leila,
Thank you so much for your kind review! We're so grateful 🙏
Jen
Team cheesegeek 🤓
Svar från cheesegeek
Hi Elisabeth,
Your review means a lot to our little team - thank you!
We hope to see you again 🫶
Jen
Team cheesegeek 🤓
Delicious as always.
9 april 2026
Svar från cheesegeek
Hi Gordon,
Thanks so much for the lovely review. We're so happy you're enjoying your subscription and that the cheeses are going down well each time. Your support means a lot!
Jen
Team cheesegeek 🤓
Svar från cheesegeek
Hi Karen,
Thank you so much for your kind review! We're delighted you feel the customer service has been worth 5 stars 🫶
We really do appreciate your support, and hope to see you again.
Jen
Team cheesegeek 🤓
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.