Lovely cheese again, but sad to hear that this is the end of the road - especially as I have just completed my 6 stickers! Missed the chutney and the replacement blue. Best of luck for the future!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I look forward to getting my cheese box each month and am never disappointed! Great variety and a great range accompanied by useful tasting notes, delivered straight to my door. Everyone should trea... Se mer
Företaget har svarat
Out first box from cheesegeek was great - all five cheeses were brilliant. Unfortunately the blue cheese in our second box had spoiled two days after delivery which we weren’t happy about. I’ve rai... Se mer
Företaget har svarat
Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to fin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Modern Cheesemonger. Hand-picked, top-notch cheese delivered free, chilled, to your door.
Kontaktuppgifter
Storbritannien
- hello@thecheesegeek.com
- thecheesegeek.com
4,3
Utmärkt
614 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought this as a Christmas present…
I bought this as a Christmas present for friends and they were absolutely delighted. It arrived on time beautifully packaged.
21 december 2025
Svar från cheesegeek
Hi Mrs Evans,
We are thrilled to hear that the gifts went down well. Thanks for sharing the cheesy joy with others this festive season!
Jen
Team cheesegeek 🤓
Bought as a gift for delivery and the 3…
Bought as a gift for delivery and the 3 is based on the missed delivery date and cheese arriving in not best gift giving state.
Products arrived a day later and wet and messy from the ice pouch been damaged in transit. Not a best start for a gift.
24 december 2025
Svar från cheesegeek
Hi Angela,
Thanks so much for your review!
We’re very sorry to hear that your gift order didn’t arrive in the condition you expected, and we completely understand how disappointing that must have been.
We do our best to ensure all packages arrive safely and on time, but we’re sorry that the ice pouch was damaged in transit and that this affected the presentation of the cheese. We'll be following this up with our courier partner.
Thank you so much again for letting us know. We hope we have the chance to give you a much smoother experience in the future.
Best wishes,
Jen 🤓
Excellent support
Very good support from the team at cheesegeek . I was concerned my order would not arrive in time for Christmas but they followed it up and everything was fine. The cheeses were well received.
20 december 2025
Svar från cheesegeek
Hi Mary,
Thank you so much for your kind words! We’re really glad we could help put your mind at ease and that everything arrived in time for Christmas. Delighted to hear the cheeses were well received! 🧀🎄
Jen
Team cheesegeek 🤓
My package was never delivered
My package was never delivered. Very upset as this is my family in the UK and I live in the US. I've used the service before but this time was a disaster. Will not recommend or use again.
20 december 2025
Svar från cheesegeek
Hi Tina,
We’re very sorry to hear how disappointing this experience was, especially as you were ordering from overseas - we completely understand how upsetting this must have been.
Unfortunately, the parcel was lost in transit with DHL, and we’re truly sorry that this wasn’t picked up by us sooner. While we do our best to monitor every order and proactively contact customers, during peak volumes this one was regrettably missed, and we fully acknowledge that this added to your frustration.
As soon as you brought it to our attention, we arranged for a fresh replacement to be sent on the earliest possible delivery date. We’re sorry if this resolution didn’t meet your expectations, and we genuinely regret that we let you down on this occasion.
If you’d like us to look into this further or discuss alternative options, please don’t hesitate to contact us at hello@thecheesegeek.com - we’d really like the opportunity to help.
Jen
Team cheesegeek
Sorted out the problems caused by their…
Sorted out the problems caused by their system and product arrived on time in good condition
19 december 2025
Svar från cheesegeek
Hi GD,
Thanks so much for sharing your experience. Glad we could resolve the issues for you!
Jen
Team cheesegeek 🤓
Great communication from staff who care…
Great communication from staff who care and a great product. I use them every year.
19 december 2025
Svar från cheesegeek
Hi Antony,
Thank you for leaving such a thoughtful review, and for choosing us again this year!
We really appreciate the support! 💛
Jen
Team cheesegeek 🤓
Easy ordering, good comms, no hassle delivery.
Ordered in advance - easy to do. Was kept up to date with delivery details and arrived at the time specified - well packaged and kept cool. Can't comment on taste yet but have used this friendly firm before and have enjoyed their products. Looks great and looking forward to indulging ourselves over Christmas
19 december 2025
Svar från cheesegeek
Hi Julian,
Thank you so much for your lovely feedback! We’re really glad everything arrived on time and nicely chilled. And thank you for coming back to us again, it really means a lot.🫶
Jen
Team cheesegeek 🤓
Advent calendar
Always excellent cheeses and accompaniments and amazing customer service. The advent calendar is out of this world!
18 december 2025
Svar från cheesegeek
Hi Chris,
Out of this world is exactly what we were aiming for! 🚀🧀
We’re so glad you loved the cheeses (and the advent calendar especially). Thank you for the lovely words and for being such a great customer!
Jen
Team cheesegeek 🤓
Excellent service
Great service, prompt delivery, goods exactly as described. I'm in New Zealand and ordered a delivery for a friend in the UK and it was all handled efficiently and smoothly, with great communication throughout and delivery tracking as well. I'll be using them again, for sure.
18 december 2025
Svar från cheesegeek
Hi Scott,
Thank you so much for the recommendation! We’re really glad everything went seamlessly for your UK delivery, and that your friend enjoyed it.
Thanks for trusting us from all the way over in New Zealand - we’ll be here whenever you’re ready for round two!
Jen
Team cheesegeek 🤓
Another great selection of artisan…
Another great selection of artisan cheeses delivered on time to the door ready to eat
18 december 2025
Svar från cheesegeek
Hi Steve,
Thanks so much for the kind words. We're really glad to hear the December cheese selection was a hit in your household! 💛
Jen
Team cheesegeek 🤓
Svar från cheesegeek
Hi Julian,
We're so glad to hear you were happy with the ordering process - thank you so much for choosing cheesegeek for your gift, and for taking the time to leave a review!
We hope to see you again ✨
Jen
Team cheesegeek 🤓
Very happy to recommend
Top class and friendly service as usual. Rapid and secure delivery (by proper courier, not Evri or Yodel) and fantastic cheese. Very happy to be a repeat customer.
16 december 2025
Svar från cheesegeek
Hello,
Aww, what a wonderful review - we're over the moon you are enjoying the cheese and service! Thank you so much for your support 🫶
Jen
Team cheesegeek 🤓
Premium cheese experience
Fast delivery, excellent cheese and all round great service.
18 december 2025
Svar från cheesegeek
Hi Gary,
We love to hear this! Thank you so much for sharing your 5* experience, and for choosing cheesegeek! 💛
Jen
Team cheesegeek 🤓
Great customer service
Great customer service. They were able to add a gift message to an order after it was confirmed. Thank you.
17 december 2025
Svar från cheesegeek
Hi Julie,
Thanks so much for the lovely 5* review! 🙌 Your support means a lot to our little team.
Jen
Team cheesegeek 🤓
Svar från cheesegeek
Hi DW,
Thanks so much for the cheese love! 💛
We’d like to formally apologise for getting you hooked on the yellow stuff - our boxes really should come with a warning, shouldn’t they?!
We’re so glad to hear you’re enjoying the delivery and that our cheese has earned a permanent spot in your snack rotation. That’s exactly the kind of problem we like to cause 😉
Thanks again for taking the time to leave a review!
Jen
Team cheesegeek
Cheese Geek is the best!
Cheese Geek is a massive hit in our household. Amazing cheese, lovely nibbles, and we get their advent calendar every year because it’s THE best!
22 december 2025
Svar från cheesegeek
Hi Suze & Balazs,
Your review has absolutely made our day - thank you so much! We’re over the moon to hear that we’ve brought some cheesy joy to your home and family. 💛
We completely get the Advent excitement (it is pretty special!), and it means so much to us that you choose to come back year after year. We’re genuinely honoured to be part of that tradition 🥹
Thanks for being part of the cheese gang!
Jen
Team cheesegeek 🤓
Message not included in the shipment
Bought cheese gifts as Christmas presents for friends. None of them received the Christmas message I included with the order, consequently they had no idea why/who from they arrived. Difficult to find/add little extras such as crackers/chutneys to the order. Only small choice of cheese gifts compared with the past. Cheeses said to be nice. No company contact telephone/email to enable a small change to order (due to mistake made actually because of opaque and clunky ordering process).
15 december 2025
Svar från cheesegeek
Hi Jolanta,
Thank you for taking the time to share such detailed feedback -we’re really sorry that parts of your Christmas gift experience fell short!
We’re particularly disappointed that the gift messages didn’t arrive with the orders. We know how important that personal touch is, and we completely understand how frustrating that must have been for both you and your friends. We’ve followed this up internally and have sent you a separate email with more details and a small gesture to apologise.
We’re also sorry to hear that the ordering process as a whole didn't feel clear or smooth. Your comments are really helpful, and we’ve shared them with our team as we continue to improve the website and gifting experience.
We’re glad to hear the cheeses themselves were enjoyed, but we appreciate that the overall experience matters just as much. Thank you again for your honest feedback.
If you ever need support in the future, our team is always happy to help via email at hello@thecheesegeek.com.
Best wishes,
Jen
Team cheesegeek
Svar från cheesegeek
Hi Paul,
Aw, thank you so much for your kind review! We are so happy to hear things have been "grate" all around - it means a lot to us.
Jen
Team cheesegeek 🤓
Cheeses loved by recipients
We’ve sent two lots of cheeses to friends this year who reported back their delight at the taste and quality.
15 december 2025
Svar från cheesegeek
Hi Mr Monkman,
Thanks so much for your lovely review. Knowing our cheese gifts brought your friends such joy really means a lot to us, and we're so happy they enjoyed the taste and quality.
Thanks again for choosing us to share the cheese love! 💛
Jen
Team cheesegeek 🤓
Disappointed
Although advertised as a Christmas gift, and that it would be in date for Christmas,the best BB date was 23.12.25.
Also was described as a hamper, but was not packaged as I would have thought a hamper to be. Cheeses were packed loose in a postage box, with no presentation box. Quite disappointed
15 december 2025
Svar från cheesegeek
Hi Sally,
Thanks so much for taking the time to share your feedback.
We're incredibly disappointed to hear your order didn't meet your expectations - and we'd love to make things right before Christmas. I have dropped you a separate email with the details.
Thanks again for leaving a review - we're grateful for your honest feedback, and truly sorry we didn't hit the mark this time.
Jen
Team cheesegeek
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.