Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Se mer

Betygsatt 5 av 5 stjärnor

Extremely helpfull and knowledgeable. Was looking into setting up a cctv system so I thought I would give them a call to discuss. My call was answered quickly by a friendly, very helpfull and professi... Se mer

Betygsatt 5 av 5 stjärnor

Friendly, great advice, helped me understand what new DVR I would need as my old one had been discontinued. Equipment arrived within 24 hrs and when I had questions for software install team quickly r... Se mer

Betygsatt 5 av 5 stjärnor

Excellent service. Order was delivered the next day which we didn’t expect. So grateful as we were able to get our Hik Vision NVR (cctv) online over wi-fi quickly and effortlessly with the Hik vision... Se mer

Företagsinformation

  1. Butik med säkerhetsutrustning

Skrivet av företaget

The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

235 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic buying experience

Fantastic buying experience - Huzi was super helpful recommending a DVR to replace ours which had died, quick to reply to emails and didn't try to upsell us a unit with features we didn't need. Shipping was nice and quick too. Absolutely recommended!

17 november 2025
Betygsatt 1 av 5 stjärnor

IF YOU BUY FROM THIS COMPANY AND…

IF YOU BUY FROM THIS COMPANY AND ACCIDENTALLY ORDER THE WORNG PRODUCT THAY WILL CHARGE YOU A HEFTY FEE TO RETURN IT AND PROCESS YOUR REFUNF .HONESTY I WOULD STEER CLEAR OF THIS COMPANY .

8 november 2025
Logotyp för The CCTV Store

Svar från The CCTV Store

Hi nas,

We’re sorry to hear that you were disappointed with your experience, and we do appreciate you taking the time to share your feedback.

We always aim to treat our customers fairly and to make our returns process as simple and transparent as possible. Our returns policy is published on our website.

Because we sell sealed products, we can only accept items back unopened and in as-new condition. When this is the case, we refund the full cost of the item(s).

We completely understand this can be frustrating, but these steps help us maintain the integrity of the products we supply and ensure all customers receive brand-new, unused products.

We always try to go the extra mile to help where we can, and we’re sorry that on this occasion we couldn’t meet your expectations. Your feedback has been noted, and we’ll continue reviewing our processes to make sure we offer the best possible experience to all our customers.

If you’d like to discuss your order further, please don’t hesitate to reach out to us directly — we’re happy to help wherever possible.

Thanks!

Betygsatt 2 av 5 stjärnor

Items missing

Items missing , awaiting redress

3 november 2025
Logotyp för The CCTV Store

Svar från The CCTV Store

Hi Enny,

Thanks for ordering with us. We appreciate you taking time to share your experience with us.

Sorry to hear there is an item missing from your order.

I’ve checked the details and can confirm that your order was dispatched in two shipments. I can also confirm that all items on order were dispatched promptly with priority service and should’ve arrived the same day, however it seems one of the shipments got delayed at the courier facility.

Although we try our best to fulfil and meet the delivery expectations, sometimes delays occur due to circumstances beyond our control. Please rest assured most issues are resolved by the courier quickly usually within 24hrs.

We apologise for the inconvenience this has caused and assure you we’ll do all we can to help resolve this promptly.

If you require further assistance a member of our team will be happy to help further.

Thanks!

Betygsatt 5 av 5 stjärnor

Excellent Service

I ordered a CCTV recorder from here and experienced nothing but great customer service. Initially I needed some help as I didn't know if it was compatible with an old camera I have. The support team got back to me quite quickly and advised which recorder would be suitable for my camera.

Overall great service and highly recommended! This is now my go to place for all things CCTV.

30 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Extortionate delivery costs

Extortionate delivery costs
A wifi dongle which is smaller than a usb stick cost £8.50 just for delivery unbelievable

29 oktober 2025
Omdöme utan inbjudan
Logotyp för The CCTV Store

Svar från The CCTV Store

Hi Kieran,

Thanks for choosing The CCTV Store.

We appreciate you taking time to share your experience with us.

We’re sorry to hear you didn’t like some aspects of the service. Your feedback is important to us as it helps us improve and offer a better service for our customers.

Please get in touch and a member of our team will love to assist you with your enquiry and concerns.

Thanks!

Betygsatt 1 av 5 stjärnor

Ordered two cameras and brackets

Ordered two cameras and brackets but the brackets are the wrong ones despite being suggested on the page for those cameras. Strictly no returns policy.

14 oktober 2025
Logotyp för The CCTV Store

Svar från The CCTV Store

Hi Raj,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how disappointing it can be when accessories don’t fit as expected.

We’d like to clarify that all of our camera listings include the compatible brackets as selectable options. I’ve double checked but couldn’t find any pages on our website that suggest the legacy brackets fit the camera models you purchased.

If you’ve seen a page or reference that appears to imply otherwise, please email us the link so we can review and correct it immediately — we always appreciate the opportunity to improve.

Our returns policy, published online, is straightforward and generous for our industry, with exceptions only for special order, clearance, and non-returnable items.

The brackets you wish to return are marked as non-returnable models in bold red text on the product page. This note is provided to ensure full transparency, as these legacy items cannot be restocked or exchanged once opened.

We appreciate your understanding and are always happy to assist with compatibility or product selection questions before purchase to help ensure the best experience possible.

Have a great day.

Best,
The CCTV Store

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Order was delivered the next day which we didn’t expect. So grateful as we were able to get our Hik Vision NVR (cctv) online over wi-fi quickly and effortlessly with the Hik vision usb dongle. We can now sleep at night again after a recent car theft from our property.

7 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service all round

Great support to find a compatible camera for my old system camera. Had issues setting it up but the tech support from Huzi was very good and resolved all my issues quickly and professionally. Would use again fro any of my cctv needs. Great service all round.

25 september 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer