Since I wrote the below review, I have been contacted by the company. It appears tracking and updates went straight into my spam folder!! I'm hoping to update my review once I receive my candl... Se mer
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
-Beautiful long lasting scents!! -Make your home so ‘homely’ inviting and cosy. -Beautifully packaged, fast postage, great community. -Fantastic price! -Lovely family business with a persona... Se mer
Having already purchased from this company before, I bought wax melts & burners as Christmas gifts. The products are beautiful and the smells are wonderful - you can really smell the fragrances all th... Se mer
I love love love The Candle Brand. Where to start, gorgeous long lasting scents, beautiful products, affordable prices, quick delivery, amazing customer service and a fantastic subscription service t... Se mer
Företagsinformation
- Stearinljusaffär
- också i
- Aromaterapiprodukter
- Butik
- Dekoration- och inredningsbutik
- Grossist
- Heminredningsaffär
Skrivet av företaget
Welcome to The Candle Brand. We are a family run business manufacturing home fragrances loved by thousands. Multi award winning products that smell amazing and have a significant point of difference. Plastic free, vegan, pet and family friendly! Come and join the family community group! :). You will find us on all the socials; Instagram, Facebook, TIKTOK, and YouTube. We have more reviews on Google, Facebook and on each product of our website.
Kontaktuppgifter
Uniy 17 Wellesley Road, NR15 2PD, Tharston, Storbritannien
- hello@thecandlebrand.co.uk
- thecandlebrand.co.uk
4,7
Utmärkt
588 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great concept
Great concept. Love planting the seeds and delivery was fast. I was gifted a Eucalyptus (and lemon maybe!?) diffuser which I loved. Unfortunately they don’t seem to do this one anymore so I ordered the lemongrass and geranium, which is nice but nowhere near as scented as the first one I had.
They need to update their stockists because the one in Winchester no longer sells the Candle Brand any more.
23 juli 2023
Svar från The Candle Brand
Hello Maria Thank you for your review, we are so pleased you loved planting your seeded label. Our fragrances are all handmade with the same ratio of fragrance, but we do stock lots of different aromas that have their own strength of notes in order to suit a variety of 'scent paletts'. Also thank you for letting us know about one of our stockists. We do try and keep in touch with our stockists regularly, however if they fail to notify us of the changes then it is difficult for us to know if they still have our products in stock. In future please contact us with any concerns as we are more than happy to help where we can. hello@thecandlebrand.co.uk. Christina.
Easy ordering and speedy delivery
Easy ordering and speedy delivery. The scent is lovely and reaches further than the one room
25 juli 2023
Svar från The Candle Brand
This is lovely feedback, thank you Sarah!
Svar från The Candle Brand
Thank you for your great review!
'Old School' sorta company (in the nicest possible way!)
'Old School' sorta company!
(in a good way!)
Lovely products .... personal communications and a pride in their work.
By far the loveliest scents I have found to satisfy my addiction to wax melts .... long-lasting, unique and very pretty.
Third order already being put together even if I haven't yet got halfway through the first!
So happy to have found The Candle Brand.
Consider me a satisfied customer.
25 juli 2023
Svar från The Candle Brand
This is such a lovely review, thank you!
Repeat purchaser
Easy to order, good prices and the diffuser scents are beautiful. This was a repeat purchase and I would highly recommend the Candle Brand
25 juli 2023
Svar från The Candle Brand
So happy to hear this, thank you Tina.
Svar från The Candle Brand
Thank you for your lovely review Debbie!
Wax Melts
Returning customer as these are such good quality wax melts. The scents are divine and their burn time is equally as good. Very useful to know they are also pet friendly!
25 juli 2023
Svar från The Candle Brand
Thank you for your lovely review, so pleased that you are enjoying your wax melts!
Great product, great service
Very efficient service & fast delivery. And the Lavender with clary sage scent is divine!
25 juli 2023
Svar från The Candle Brand
This is one of my favourites too! Christina.
Beautiful diffuser in looks & smell
Beautiful diffuser in looks & smell. Even my husband commented on the gorgeous smell & he doesn't normally notice things like that! Very good service too!
15 juli 2023
Omdöme utan inbjudan
Svar från The Candle Brand
Thats an extra tick :D thank you.
It’s an excellent brand beautiful…
It’s an excellent brand beautiful smells through out the house I love them
10 juli 2023
Svar från The Candle Brand
Thank you for your lovely review Hilary.
Highly recommend the melts
Love the melts they smell wonderful! Would highly recommend. Quick delivery too.
9 juli 2023
Svar från The Candle Brand
So pleased you are enjoying your melts Sophie, thank you.
Lack of communication
This order was placed on July 9th and by July 23rd it wasn't delivered. I received nothing about it being sent. It was to be delivered to an address in Southampton, UK. I cancelled the order on July 23rd as I was leaving the country.
10 juli 2023
Svar från The Candle Brand
Hi Carol. Having looked at your order, we can see that your order was procesed and sent by us on July 10th, along with an automatic email providing you with shipping confirmation and tracking details. I have looked at your tracking and it shows that your order was received by Royal Mail sorting centre on July 11th, but was not updated from here. Therefore we have refunded your order for you whilst we look to claim back through RM. We have emailed you regarding this but have not heard back, therefore we hope that you do see either this reply or your email. Christina.
Wonderful!
Wonderful aroma from these melts and I love the herbs/ flowers in the wax. What's not to like?
9 juli 2023
Svar från The Candle Brand
Thank you Elaine :)
The best on the market!!
Very quick delivery and loads of scents to choose from!!!! The products are the best smelling and long lasting i’ve ever had! My favourite store for everything candles/wax melts/diffusers 🤍
4 juli 2023
Svar från The Candle Brand
Amazing review thankyou Katie!
Svar från The Candle Brand
Thank you Millie :)
I received one of these from my…
I received one of these from my daughter for a birthday present and am hooked. Ordered another and it was beautiful. Sandalwood really comes through. Placed it in bathroom and seems to send the scent around the house. Would recommend buying one of these. They do last for a long time. My youngest daughter pinched my original hence why I've purchased another.
10 juli 2023
Omdöme utan inbjudan
Svar från The Candle Brand
This is a great review, thank you Susannah!
amazing scents
amazing scents, long lasting and beautiful diffusers, i want one in every room!
29 juni 2023
Svar från The Candle Brand
Your house would smell amazing :) thank you for the great review!
Svar från The Candle Brand
So pleased your friends love them, thank you Shaun.
Fantastic service!!
Fantastic service from a local based company,
I’m all for supporting local businesses & promoting their ‘brands’
I’ve bought from The candle brand before and have been satisfied on both occasions…
Thank you x
4 juni 2023
Svar från The Candle Brand
Thank you for your lovely review Sonia!
Beautiful product
Quick delivery. Lemongrass with Geranium Flower Diffuser is incredibly pretty & smells amazing.
29 maj 2023
Svar från The Candle Brand
This is a lovely one! Thank you Lorraine!
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