Since I wrote the below review, I have been contacted by the company. It appears tracking and updates went straight into my spam folder!! I'm hoping to update my review once I receive my candl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
-Beautiful long lasting scents!! -Make your home so ‘homely’ inviting and cosy. -Beautifully packaged, fast postage, great community. -Fantastic price! -Lovely family business with a persona... Se mer
Having already purchased from this company before, I bought wax melts & burners as Christmas gifts. The products are beautiful and the smells are wonderful - you can really smell the fragrances all th... Se mer
I love love love The Candle Brand. Where to start, gorgeous long lasting scents, beautiful products, affordable prices, quick delivery, amazing customer service and a fantastic subscription service t... Se mer
Företagsinformation
- Stearinljusaffär
- också i
- Aromaterapiprodukter
- Butik
- Dekoration- och inredningsbutik
- Grossist
- Heminredningsaffär
Skrivet av företaget
Welcome to The Candle Brand. We are a family run business manufacturing home fragrances loved by thousands. Multi award winning products that smell amazing and have a significant point of difference. Plastic free, vegan, pet and family friendly! Come and join the family community group! :). You will find us on all the socials; Instagram, Facebook, TIKTOK, and YouTube. We have more reviews on Google, Facebook and on each product of our website.
Kontaktuppgifter
Uniy 17 Wellesley Road, NR15 2PD, Tharston, Storbritannien
- hello@thecandlebrand.co.uk
- thecandlebrand.co.uk
4,7
Utmärkt
588 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nice but slow to arrive
The reed diffuser is nice and the flower reeds are a lovely addition.
Delivery was slow, I paid extra for 24 hour postage but it took them 6 days to dispatch.
Disappointed in the service
30 oktober 2023
Svar från The Candle Brand
Hi Jo. Having looked at your order I can see that we did dispatch your order on 3rd working day from the day you placed your order, as Saturday and Sunday are non working days. On our website we clearly state that we aim to dispatch orders within 1-2 working days, so I do apologise for the extra day delay to your order. I would just like to remind you of the fact that the delivery time you purchase such as 24 hour delivery, is the time it takes Royal Mail to deliver. If you get in touch with us via email hello@thecandlebrand.co.uk I will be happy to provide you with free delivery on your next purchase with us. Thank you for supporting a small business, so pleased you have enjoyed your diffuser. Christina.
Beautiful smell goes well with my…
Beautiful smell goes well with my rhubarb and rosé hand wash
30 oktober 2023
Omdöme utan inbjudan
Svar från The Candle Brand
Oh that sounds a great combo! :)
These are beautiful wax melts
These are beautiful wax melts. Not only to look at but they smell amazing. Would highly recommend
17 oktober 2023
Omdöme utan inbjudan
Svar från The Candle Brand
Thank you for your great review and recommendation Michael :)
Svar från The Candle Brand
Thank you Allison :)
Absolutely gorgeous wax melts
Absolutely gorgeous wax melts. Look stunning but the smell is beautiful. Delivery was extremely quick too. I will be buying more.
21 oktober 2023
Omdöme utan inbjudan
Svar från The Candle Brand
So pleased that you enjoyed your wax melts, thank you for supporting a small business :)
Svar från The Candle Brand
Wow thank you for your order Ivana, Christmas is at Ivana’s house :D
Superb value and the highest quality
Was originally gifted a diffuser and flower reeds last Christmas and have made several repeat orders as I was so impressed.
The fragrances are powerful without being overbearing and create such a lovely fragrance throughout the room.
I particularly love the wild flowers within the label which can be planted.A really thoughtful element.
Have spent the year looking forward to the blackberry and cinnamon coming back for winter and I haven’t been disappointed! Have just received my order of two of them which I’m saving for Christmas.
Can’t recommend this company highly enough and their quality products exceed those of some very well known brands - and I’ve tried them all! I come back to CandleBrand every time.
Just perfection all round.
10 oktober 2023
Svar från The Candle Brand
I love this review, it describes the products so well. Thank you for supporting our small business Angela x
Great company with fantastic products
14 oktober 2023
Omdöme utan inbjudan
Svar från The Candle Brand
Thank you so much Sara :)
Delivered punctually
5 oktober 2023
Svar från The Candle Brand
Hi Michelle. Thank you for your review, I am glad that you received your candle in a timely manner. We would however love to know more about your experience based on your 3 star review. Please can you get in contact with us, so that we can discuss further hello@thecandlebrand.co.uk. Thank you for your order with us :)
Svar från The Candle Brand
Thank you for your lovely review Cynthia :)
Brilliant service highly recommended
Brilliant service highly recommended. Fab products
28 september 2023
Svar från The Candle Brand
Thank you for recommending us Jayne :)
The diffuser flowers are pretty and…
The diffuser flowers are pretty and different. Some very nice perfumes. I haven't tried them all yet but so far my favourite is the patchouli and lily. The free gift of a wax melt in every order is always lovely too.
14 september 2023
Omdöme utan inbjudan
Svar från The Candle Brand
We love giving the free wax melts! So pleased you are loving the flower diffuser!
Norfolk company making delicious scented candles
Really impressed with the customer service received from this family run company. I am enjoying the lovely candles I purchased and the scents are well-balanced and really do add to the room.
6 september 2023
Svar från The Candle Brand
Thank you for such a lovely review :)
The product was beautiful and the fast…
The product was beautiful and the fast service was great
3 september 2023
Svar från The Candle Brand
Thank you Dawn :)
Wonderful scents attractively…
Wonderful scents attractively presented. Shipment arrived promptly and well packed.
7 september 2023
Svar från The Candle Brand
Thank you so much, we are really pleased you are loving your order :)
Svar från The Candle Brand
Yay love to hear this, thank you Adrian.
Svar från The Candle Brand
They actually do :D Thank you Debra :) x
Love love and love definitely a repeat buy
Love love it is beautiful smelling as well as so elegant! Have bought for myself and given away to so many friends as gifts as they all ask where it is from when they see it in the bathroom! Thank you
29 augusti 2023
Svar från The Candle Brand
This is so lovely to hear! It is amazing to us that others are gifted our products! Thank you for supporting our business and for this lovely review :)
Arrived quickly and smells lovely.
3 september 2023
Omdöme utan inbjudan
Svar från The Candle Brand
I am so pleased thank you!
Svar från The Candle Brand
We try :) Thank you for your review Carrie!
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