I love my Apple Ultra Watch but the rubber band it came with is a bit clunky. Recently I purchased an Aurelias Strap in navy with silver hardware. The rubber is more flexible, the texture design is re... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
In a marketplace filled with cheap junk, The Bridge stands out with a selection of tasteful, quality bands at a reasonable price. Solid buying experience, fast shipping from the UK to Canada. Model pu... Se mer
I have always loved their products. Great quality and selection. Plus, shipping has been a breeze even though it is international. My last purchase arrived empty. The package had been opened, an... Se mer
I recently bought 3 different straps but when they arrived I only really liked one. So I returned 2 & ordered 2 replacements that arrived as promised & I really liked them. All handled promptly & effi... Se mer
Företagsinformation
Skrivet av företaget
We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.
Kontaktuppgifter
27 Old Gloucester St, Holborn, WC1N 3AX, London, Storbritannien
- info@thebridgewatches.com
- thebridgewatches.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Selection, Quality, and Customer Service!
I ordered watch straps from The Bridge based on a recommendation from my brother, and I'm very happy that I did. They have a great selection of watch straps that look great with my new Apple Watch Ultra. The watch straps fit perfectly onto the watch and adjust well to fit comfortably on my wrist. When ordering, I forgot to apply a discount code I had and contacted Customer Service to see if there was anything they could do. Not only did they respond promptly and honor the code, but they shipped my additional watch strap to me promptly and for no additional shipping charge. Overall, I'm very happy with the quality of their watch straps and their commitment to serving their customers.
Great strap
Great strap, minor issue which they rectified immediately. Would recommend.
Great customer service
I loved my strap when it arrived and it was very comfortable. However, it fell apart after after less than 3 months. I emailed the co and received a replacement in 24 hours. Superb service and hope that the original strap was simply faulty.
US Buyers Beware of Return Shipping
United State buyers be 1000% certain this is the product you want. Ordered a strap for a Apple Series 11 watch. Shipping took a long time and when the strap arrived it was low quality for the price they are charging. When I tried to initiate a return they wanted to know why and let me know I had to pay shipping to England to return the watch.
Shipping cost $21, which is 1/3 the cost of the strap.
There are better quality straps at a lower price point and with free shipping as a return policy.

Svar från The Bridge | Watch Straps
Purchased my 3rd Bridge strap
Purchased my 3rd Bridge strap. Love them! Quality is exceptional. Colors do not fade. I happened to be in UK this week. Ordered online and had shipped to my hotel. Easy to add the address. And their customer service team stayed in touch with me to ensure I got it with no issues! Love the British Racing Green!
The Bridge rules!
The quality of the watch strap is excellent, and it lives up to how it appears on their site and in ads. Additionally, The Bridge went beyond the call when I forgot to apply a discount code I had when I made my purchase, and when I contacted them about it, they immediately refunded the difference to me. THAT is excellent customer service!!!
The products are top notch and customer…
The products are top notch and customer service met my high expectations.
Good quality and customer service
Bought the Henley strap almost a year ago. Love the look and material. Looks good wearing it out on the town, and holds up well and dries fast after a workout.
The latch broke on it, but the company offered to send me a replacement for free .. good customer service
Dreadful customer experience
Dreadful customer experience - returned two orders, had to chase up getting a refund and now six weeks since the original return I am still waiting to get the refund on my second order.
I felt the watch straps were ok, no better and no worse than others you can by for your Apple watch.

Svar från The Bridge | Watch Straps
A must / go to watch strap for Apple Watch
Excellent customer service and a really good product / watch strap. Very pleased with my purchase (black and red Henley strap)
Great customer service provided by Sarah
Great customer service provided by Sarah. I had a slight problem with an order and it was resolved quickly and without fuss.
My biggest problem now is to stop ordering straps! I already have 7 and I keep seeing new ones that I’d like. 😊
The Tycoon Strap I ordered arrived the…
The Tycoon Strap I ordered arrived the next day. Great quality and definetly worth the premium price. There was a small issue with head locking mechanism and The Bridge's customer service team sent me a replacement quickly without any fuss.
Great product and customer service
Great product and customer service. There was a little issue at first, but the part was replaced quickly, and free of charge.
Incomplete watch strap
I ordered a watch strap, but it arrived without the pieces needed to connect it to an Apple Watch. I contacted Bridge, who apologised and promised to send a replacement. A week later, I still hadn’t received it, so I contacted them again. They said the connectors were out of stock but would dispatch it as soon as they came in, without giving me a timeline. I asked for a refund, but I didn’t hear back. Since I bought through PayPal, I raised an issue with them. A week later, I received a notification from PayPal that I’d get a full refund because the seller hadn’t responded to my query in time.

Svar från The Bridge | Watch Straps
Very nice, good quality straps
I had been looking for some nice watch straps for a little while now, and The Bridge had exactly the kind I was looking for. There was a slight issue with the original shipping, but The Bridge took full responsibility for this, apologised and put it all right - I was kindly given an additional strap too. The straps themselves are great quality, and I appreciate how they handled things in the end. Mistakes happen, but they did make it right.

Svar från The Bridge | Watch Straps
Lovely strap and great experience.
Lovely strap and great experience.
Best customer service EVER!
I bought three apple watch straps for a family member on the buy 2 get 1 free deal. They arrived the next day. He didn't like two of them so I contacted The Bridge and they were happy for me to return them for an exchange. Absolutely delighted with the customer service, the new straps also arrived the day after they received the returned ones!! I can highly recommend this company to anyone who wants good products and the best customer service I've ever experienced!
I’ve now bought 3 straps for my Apple…
I’ve now bought 3 straps for my Apple Ultra 2. I have to say what a pleasure it was to buy from The Bridge, lightening delivery service, fantastic customer service, and the quality of the straps are just fantastic, far better than the original Apple straps.⭐️⭐️⭐️⭐️⭐️
International shipping returns is paid by customer!!
Item was too big. Returns are paid by the customer which is international. It doesn’t make financial sense to return. Shame on them!

Svar från The Bridge | Watch Straps
When I expressed my concerns on…
When I expressed my concerns on Trustpilot, the founder reached out to me to handle my concerns directly. That is exceptional service. Thank you Oliver.
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