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Thank you, great responsiveness for our order. We will purchase from you again, thank you!

Great delivery and follow up, I bought Britax Römer and my delivery address was in Saudi Arabia

Leonardo was diligent in staying on an issue from the moment it arose until it was resolved. True exceptional customer service. Providing timely and honest updates.

Terrible experience. I bought a stroller from their website on October 4th, 2025, paying £280. After 5 days, it still hadn’t been shipped, even though I urgently needed it.
When I contacted them, they told me that the website says shipping takes 15 business days which is completely false, because it’s not written anywhere.
They offered me other colors (which I don’t like otherwise I would have chosen them myself), and when I asked for a refund, they completely disappeared: no replies to messages or emails.
Only after a phone call, when I said I would get a lawyer involved, did they finally reply to my messages, saying that the refund was being processed
I’m really sorry I didn’t read the reviews before buying, because I now see that they do this to everyone.
This store is a total scam.
Do not buy from them under any circumstances!

Everything went well !
Careful and always caring
Everything well packed , 5 stars ⭐️

Amazing experience with Leanardo! Two products arrived to me in the US quickly and perfect condition. Love my purchases & purchasing a third item now. Thank you to the entire team!

Leonardo was helpful and communicative from the minute I placed my order. I was worried my order wouldn’t be delivered in time and he assured me that it was on the way. I’m not sure how he did it, but the order arrived just in time at my front door, from Italy to the U.S. I’m excited I chose this vendor to purchase my daughters car seat and highly recommend their products and superb customer service. I’ll be shopping again soon! Thank you Leonardo!

Great Item at a great price! And very responsive to any question.
Very nice experience. Definitely recommended.

The kid chair (Dov pro elegant beige Maxi Cosi) got late to receive it few days due to August holidays, but customer service was following the case till they send me the tracking number.
Thank you so much for the care and elegant comfort chair, it's really elegant.

My doona X was shipped to Texas quickly and was exactly as described. Seller was very responsive to my questions and provided excellent communication throughout the process. Highly recommend!

Inventory & Lead Time - Even though the part wasn't in stock, the team kept me informed on the ETA and shipped each part as they came in! Highly recommend them! Leonardo was great to deal with!

The experience and prompt response was very helpful and professional.

I recently purchased a Recaro child car seat and I’m extremely satisfied with both the product and the service. The seat is of super top quality – very well-made, safe, and comfortable for my child. You can really see the attention to detail and premium craftsmanship that Recaro is known for.

The shipping service was excellent: fast, secure, and very carefully handled. The item arrived in perfect condition, well-packaged and on time.

I definitely recommend this website for future purchases – great products and truly reliable service!

Thanks
Best Regards Andy

Risposte immediate via WhatsApp alle mie domande sulla spedizione e la consegna. Consegna effettuata nei tempi concordati. Ho acquistato un passeggino inglesina aptica arrivato perfetto come da catalogo. Molto soddisfatto e consigliato.

Worst company I have ever dealt with. I was told I would get a full refund once the item was returned. Once the item was returned they stopped replying to any emails or messages even after multiple screenshots proving it was returned. They stole $800 from me.

If you will order from USA you need to order a head of time. The package was in perfect conditions, I’m super happy with the quality and the customer service.They are really helpful as soon as I texted on WhatsApp they answered back to me. I highly recommended

I ordered baby car seat at 26/3/2025.order number 26748. They told me it will be shipped next week after. Now 21/4/2025.they keep told me next week everytime i asking for tracking.Now they not reply to my message. Definitely scam.dont buy from this seller.THIS SITE IS 100% SCAM!!!!!

Arnaque !!! Fuyez ce site !!!
Service client absolument nul!
Produit commandé, après plusieurs semaines ils m'ont envoyé un produit qui ne correspondait pas donc je leur ai retourné en espérant un remboursement, mais toujours rien à ce jour !! A fuir, vraiment !

There are many choice of baby product in Welcome Mr Baby, it only took less than one month to deliver from Italy to Australia. Also, the customer service staff are very helpful to answer my questions. I will definitely recommend the shop to every mom needed

Veloci e professionali, con buon supporto al cliente. Consiglio vivamente