The Beauty Vault Omdömen 

165
•
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Decided to try the beauty vault as the product I wanted was out of stock on the website I usually buy from. My only gripe is that the shipping times and prices aren't clear. In the FAQ it says there a... Se mer

Betygsatt 5 av 5 stjärnor

I'm so glad I've finally found a bath bombs maker that does Klarna! Multicoloured fun bath whizzes are my sons new favourite obsession and he's so chuffed with all of them :) a beautiful, sensory and... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

Very quick ukainland postage. But the lippy I got despite being the correct name, was a COMPLETELY different shade to online. And not just marginally. Had a word and I'm still waiting for a response.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Best place to get eyeshadow pigments, Concrete Minerals is my fave brand and nowhere else in the UK seems to stock it! Variety of other beauty stuff is great as well, my go-to place for quality... Se mer

Företaget har svarat

Företagsinformation

  1. Kosmetikbutik

Skrivet av företaget

Bringing you cruelty free cosmetics from independent and ethical brands. With an ever increasing range of vegan products.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

165 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(165)

1 omdöme under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Product Never Arrived

They said the product was delivered, but I never received it. They did refund my money but when I asked to have the product resent, they said they couldn't. I am disappointed because I actually liked the mascara, but I will be going with a different brand.

10 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely amazing company

Absolutely amazing company
Had the pleasure of ordering from them a few times before closure
Will seriously miss them as the products, customer service, deals and delivery were outstanding
Thank you 💜

18 mars 2025
Betygsatt 5 av 5 stjärnor

Highly Recommend!

Bought twice from this stunning company have had no issues at all!! The bath bombs are stunning and smell insane highly recommend! I’d choose this small company over lush any day! ❤️

17 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Beauty Vault - trustworthy, quality service

The Beauty Vault always provides the best quality service. Their attention to detail, quick response to any communication shows how much importance they put on their customer care. The selection of products are excellent and diverse, as well as always being packaged well. I highly recommend them, one of my favourote companies.

20 november 2024
Betygsatt 4 av 5 stjärnor

Confusing shipping

Decided to try the beauty vault as the product I wanted was out of stock on the website I usually buy from. My only gripe is that the shipping times and prices aren't clear. In the FAQ it says there are 2 shipping options standard 3-4 working days or express 1-2 working days. At checkout there was one shipping option at £8 with no indication of how long it would take or that it was evri. At that price I'd guess it would be the express shipping but it took longer than standard. I decided to test this and put other items in my cart and it gave me 2 shipping options of standard evri for £4 or standard dpd for £8. This difference seems to change depending on the brand being bought. When it came it was packaged very well and safe.

23 oktober 2024
Betygsatt 2 av 5 stjärnor

Underwhelming and I’m glad i managed to…

Underwhelming and I’m glad i managed to get the things on sale.

2 oktober 2024
Logotyp för The Beauty Vault

Svar från The Beauty Vault

Hi Vin

I’m very sorry to hear you were underwhelmed with your order.
As most of the items you ordered were in our Reduced to Clear section, it may be down to this.
If you give us an email, I’ll be more than happy to make this up to you.

Thanks!
Victoria

Betygsatt 5 av 5 stjärnor

I had bought a blusher contour that I…

I had bought a blusher contour that I really liked from the store of B&M. When I went to try to get another they were no longer selling it. I put in the brand name and it came up with the beauty vault. Found the product. Unfortunately it was about to be discontinued so I bought two. It came very quickly as it stated. Very happy with my purchase. Just wished that it wasn't going out of stock.

25 september 2024
Logotyp för The Beauty Vault

Svar från The Beauty Vault

Thank you so much, Tracy!

Betygsatt 5 av 5 stjärnor

Another happy customer

Arrived really promptly & I am very pleased with the quality of the products. I really appreciate this brand's ethics & it's a pleasure to shop with them, especially when there's a sale on!

23 juni 2024
Logotyp för The Beauty Vault

Svar från The Beauty Vault

Thank you so much, Sarah! 🥰🖤

Betygsatt 5 av 5 stjärnor

Excellent!

I've ordered from The Beauty Vault quite a few times now and have been very happy with the service. My order is always well packaged and arrives quickly and I like that they use reward points too. Great company that I will continue to use.

16 maj 2024
Logotyp för The Beauty Vault

Svar från The Beauty Vault

Thank you so much, Talitha! 🖤

Betygsatt 5 av 5 stjärnor

Second order from this company

Second order from this company, bath bombs smell great and the different patterns are amazing! Wouldnt buy bath bombs anywhere else!

3 maj 2024
Logotyp för The Beauty Vault

Svar från The Beauty Vault

Thank you so much, Emily! 🖤

Betygsatt 5 av 5 stjärnor

Great site

Great site, Brilliant selection of items! Also very friendly and helpful when I needed help with something. Shipping was very quick. I will definitely be a returning customer

2 april 2024
Logotyp för The Beauty Vault

Svar från The Beauty Vault

Thank you so much, Victoria! 🖤

Betygsatt 5 av 5 stjärnor

Smelly treats

My bath bombs arrived quickly and were not damaged.
A wonderful treat to myself.

27 februari 2024
Logotyp för The Beauty Vault

Svar från The Beauty Vault

Thank you so much, Martinen 🖤

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