The Basket Company Omdömen 

4 991
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I ordered 15 baskets of two different types & they came promptly, on time, well packaged & all matched beautifully. Quality baskets too - each one looked perfect. Very happy!

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very efficient service. I was sending this as a gift and the team questioned the postcode which I had got wrong, so thank you for that! Recipient was thrilled to bits with the hamper and its quality.... Se mer

Betygsatt 5 av 5 stjärnor

The whole experience when dealing with this company was good. Nothing was too much trouble especially when the first baskets we’d chosen didn’t fit and had to go back. Returning them was seamless and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have only positives as the company are very helpful and I love the trug that l bought for a friend’s birthday at the end of September. I am a sure she will love it too. I am now very tempted to to... Se mer

Företaget har svarat


Företagsinformation

  1. Korgleverantör
  2. också i
  3. Butik med korgprodukter
  4. Heminredningsaffär
  5. Möbelaccessoarer
  6. Möbeltillbehör
  7. Tillverkare av pilkorgar

Skrivet av företaget

We are a small business passionate about providing an extensive range of superb quality wicker baskets for your home or business. Our wicker baskets come in all shapes, sizes and colours in willow, rattan, seagrass, water hyacinth and more. We strive to provide a level of service that is second to none and are committed to being the best we can be. We would love to hear about the experience you've had with us and if you have any thoughts on how we could be better.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(4 991)

235 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Quality product

Quality product
Speedy delivery
Looks lovely on patio really pleased.

30 april 2026
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Svar från The Basket Company

Thank you so much for the review and feedback Jane. We’re so pleased you’re happy with your baskets and that they look good on your patio.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Excellent basket

Bought a lovely little basket to replace the plastic monstrosity we have been using as a peg basket for years. Ordered late on Thursday (well after the next day deadline) but still got it on Saturday. It is excellent quality, sturdily made with good quality materials. Very pleased with the basket and the service. Thank you.

7 maj 2026
Omdöme utan inbjudan
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Svar från The Basket Company

Thank you so much for the review and feedback Chris. We’re so pleased you’re happy with your basket and the service received.
Kindest regards
The Basket Company

Betygsatt 3 av 5 stjärnor

High quality lovely product but poor customer service

High quality lovely product but poor, unhelpful customer service. I needed the lantern for a Birthday present & requested next day or 48 hour delivery. This was declined as 'they are too busy' & I was offered a Saturday 'special ' delivery which would have arrived 3 days after the Birthday. The next day I saw next day delivery was available on the website. The person on the phone was really unhelpful & dismissive. Shame because product good.

1 maj 2026
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Svar från The Basket Company

Thank you so much for your review and feedback Jan. We’re so pleased you’re happy with your lantern. Please be assured we take customer feedback very seriously and we're sorry to hear that you were unhappy with our delivery options at the time of placing your order. From time to time, we receive a large increase in the volume of orders and due to this reason we turn off the next day delivery options as we do not want to make promises to our customers we are unable to fulfil. Turning off the next day delivery options only happens on very rare occasions and we are sorry that this coincided with when you needed next day delivery. Thank you again for taking the time to write this review.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Great all round

30 april 2026
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Svar från The Basket Company

Thank you so much for the review and feedback Caroline. Much appreciated.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Very pleased with product

Very pleased with product. Just what I needed thank you

27 april 2026
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Svar från The Basket Company

So pleased you’re happy with your basket Penny. That’s great to hear. Thank you for the review.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Great quality

27 april 2026
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Svar från The Basket Company

Thank you so much for the review and feedback Geor. Much appreciated.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Beautiful practical and sustainable

A beautiful, practical basket arrived today. I was kept informed of the progress of the order throughout. I’m very happy I chose The Basket Company.

1 maj 2026
Omdöme utan inbjudan
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Svar från The Basket Company

That’s just wonderful to hear Alison that you’re happy with your new basket and the service received. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Excellent quality product

Excellent quality product. Quick delivery and great customer service!

7 april 2026
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Svar från The Basket Company

That’s wonderful to hear Lisa that you’re happy with your purchase and the service received. Thank you so much for the review.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Baskets appear to be of excellent…

Baskets appear to be of excellent quality, just planted up flowers my garden now has wow factor♥️good communication with the company, highly recommended

7 april 2026
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Svar från The Basket Company

Thank you so much for the review and for recommending us Pearl. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Lovely baskets, well-made

Baskets arrived promptly and were very sturdy and well made. They fitted perfectly into the space we neede them for.

20 april 2026
Omdöme utan inbjudan
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Svar från The Basket Company

That’s just wonderful to hear that you’re happy with your new baskets. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Lovely well-made baskets

Lovely well-made baskets, exactly what I wanted

16 april 2026
Omdöme utan inbjudan
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Svar från The Basket Company

That’s fantastic to hear Katharine. We’re so pleased you’re happy with your purchase. Thank you so much for the review.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

There wasn't enough of the baskets I…

There wasn't enough of the baskets I wanted in stock but they got them within a few days and kept me updated by email. Great service.

7 april 2026
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Svar från The Basket Company

So pleased you’re happy with your purchase and the service received Sarah. Thank you so much for the review and feedback.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

So happy with my order of rattan…

So happy with my order of rattan planters. Fantastic quality and great service, would highly recommend.

7 april 2026
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Svar från The Basket Company

Thank you so much for the review and for recommending us Samantha. We’re so pleased you’re happy with your purchase and the service received. That’s great to hear.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Very pleased with the baskets I…

Very pleased with the baskets I ordered. Well made and strong.

7 april 2026
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Svar från The Basket Company

That’s wonderful to hear Joanna that you’re happy with your purchase. Thank you so much for the review.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

A perfect laundry basket

Arrived very quickly. I was kept well informed re delivery. A beautifully made basket and perfect for my laundry. Extremely happy with it, thank you!

7 april 2026
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Svar från The Basket Company

So pleased you’re happy with your purchase and the service received Ann. Thank you so much for the review and feedback.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Considered purchase but excellent quality

Although a little expensive for a laundry basket, it is excellent quality and will hopefully last for many years to come.
Good delivery service considering we had Easter in between.

7 april 2026
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Svar från The Basket Company

That’s just wonderful to hear that you’re happy with your new laundry basket. Thank you so much for letting us know and thank you for the review.
Kindest regards
The Basket Company

Betygsatt 5 av 5 stjärnor

Great products and friendly customer…

Great products and friendly customer sevice.
I bought the wrong sized laundry basket (my own inability to measure things) and needed to exchange - Sam from their team was very helpful and quick at arranging an exchange. Within days I had a replacement and the previous basket shipped back.
Really pleased with the basket - would definitely order again.

12 april 2026
Omdöme utan inbjudan
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Svar från The Basket Company

Thank you so much for the review and for recommending us Robyn. We’re so pleased you’re happy with your purchase and the service received. That’s wonderful to hear.
Kindest regards
The Basket Company

Detta är Trustpilot

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