Received a t-bone bed extender today in the mail. These things are not cheap. The product was clearly used, repackaged, and then sent without all the parts; those included were scratched and damaged.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered an 85l Dakine split roller from Backpacker on 12th December and it arrived the next day. Great design easy to spot at the luggage reclaim. It splits into internal zipped sections and is pe... Se mer
Ordering was straightforward; backpack was dispatched same day and arrived the next day. Lots of emails updating me on the status of the order and delivery. Excellent service. The backpack was also ex... Se mer
Amazing service, fast delivery and instant customer service reply on a bank holiday. I ordered too many bags in error and I emailed, got an instant response and my order cancelled. Ordered the correct... Se mer
Företagsinformation
Skrivet av företaget
Based in the South East of England, The Backpacker supplies branded backpacks, travel accessories and more. Whether it’s a school bag, a trusty holdall for a weekend escape or a functional commuter backpack, you are sure to find exactly what you need.
Kontaktuppgifter
Unit 2064, Kent Space Ashford, Letraset Building, Wotton Road, TN23 6LN, Ashford, Storbritannien
- 01580 392122
- hello@thebackpacker.co.uk
- thebackpacker.co.uk
4,3
Utmärkt
362 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Very happy with my new Eastpak suitcase, great customer service and very prompt delivery.
25 april 2024
Omdöme utan inbjudan
I wanted a new Rains bag for a trip
I wanted a new Rains bag for a trip. Found the exact one I wanted at The Backpacker. Good price and delivery was very fast. The bag got compliments!
26 april 2024
Omdöme utan inbjudan
Great product and service
20 april 2024
Omdöme utan inbjudan
I accidentally placed my order before…
I accidentally placed my order before it was complete but although I tried to contact this company before it was despatched, none of the methods they advised to reach them worked - no telephone answered, no email answered & non existent web chat. Consequently I was charged £5.95 for postage and then another £5 to return the item.
19 april 2024
Omdöme utan inbjudan
Quality luggage
Quality luggage, enjoyed using it dor my holiday.
Quite expensive, but clearly made to a high standard and eastpak offer a 30 year guarantee.
Arrived well packaged, all tags and undamaged box.
18 april 2024
Omdöme utan inbjudan
Good value
I found the item I was looking for at a better price. Delivery was very fast. Excellent value for money overall and I'd buy again from here
10 april 2024
Omdöme utan inbjudan
Love that this is a local business for…
Love that this is a local business for me, good quality and price, and the courier service was excellent - was able to speak to the depot and track the delivery van in real time. V pleased
8 april 2024
Omdöme utan inbjudan
Good product, delivery on time.
I was replacing an existing bag which has served me well,
Same style just a different colour.
Easy to order, kept informed of the progress and delivery, delivered on time by Royal Mail.
An all round good experience.
9 april 2024
Omdöme utan inbjudan
Fast delivery
3 april 2024
Omdöme utan inbjudan
Nothing wrong with the bag
Nothing wrong with the bag, it's great. A well made Eastpak bag that is perfect for my purposes.
The 2 stars are because the packaging was poor, the box was not sealed properly and there was a lot of some unknown wet and sticky substance on the outside of it. I made the courier wait while I checked the contents weren't damaged. Also, the delivery was 2 days late which was down to the courier APC.
5 april 2024
Omdöme utan inbjudan
Great Service
Great Service. Eastpak Transverz was exactly what I was looking for. Easy to order online, good communication and fast delivery. Unfortunately the packaging was not good, arrived in large box which was open due to insufficient tape. Product fine despite this.
26 mars 2024
Omdöme utan inbjudan
The case arrived the next day
The case arrived the next day, without any issues.
19 mars 2024
Omdöme utan inbjudan
Great service
Easy to use website, great communication and quick delivery. Along with a quality product. Recommended
22 februari 2024
Omdöme utan inbjudan
Great price and fast delivery
Great price and fast delivery. Communication was also great when I contacted them. Will definitely be buying from here again.
1 mars 2024
Omdöme utan inbjudan
Great Service
Great service and a great little backpack purchased for an upcoming ski trip 🎒
2 mars 2024
Omdöme utan inbjudan
Great choice, prices and service
Website was very easy to use and had a great selection of products. I found exactly what I was looking for and the price was great too. They offered quick delivery with a good courier. The Backpacker made the experience stress free by keeping me informed with progress on my order. My new bags arrived right when promised and were packaged well, protecting them for the last time of their travelling lives!
I'm so happy I found this company and will be using them again.
26 februari 2024
Omdöme utan inbjudan
No issues
Found a new wheeled hold-all I wanted and they were so competitively priced. It was a bit of a last minute purchase so I was relieved when it was dispatched quickly but frustrated the tracker didn’t work. They said it was Royal Mail 48 hour but tracker number said DHL. It arrived it 2 days so speedy delivery and I’d use them again
25 februari 2024
Omdöme utan inbjudan
Excellent communication and better price
I accidentally used wrong delivery address and they responded immediately with resolution
28 februari 2024
Omdöme utan inbjudan
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